After the glowing reviews I heard from my mother-in-law, who has been a skilled nurse at BrightStar…read morein both the Canton and Marietta offices for some time, I just had to join this team of amazing people. It is such a pleasure to work with people, who love what they do and make such a difference in the lives of so many. My grandmother passed away from Alzheimer's some years ago. Before she passed, the family decided it was time to place her in a facility. Unfortunately, she was placed in one of nightmares. You couldn't tell anything was wrong from the outside. It breaks my heart to know what she must have endured. When the time comes, I take comfort in knowing that there are people like the caregivers and skilled nurses at BrightStar to help our family... and that we won't be making the same mistake with our parents as we did with granny. Their staffing side is comprehensive and thorough, and their patient care side is both patient and caring with unparalleled knowledge of their clients' needs. I rarely gush, and I apologize for it now, but these things have been weighing on me heavily as of late. It is such a relief to have found them. You really have no idea how much of a relief it really is.

My 90 year old mother was recovering from a hospital stay for pneumonia and needed someone to help…read moreher shower, dress, and give her breakfast and lunch; in between, engage her in conversation and sit outside with her, etc. Yesterday a young girl arrived and was a bit clueless to mothers dementia but she was nice....she should have made my mothers bed while she was napping, however. Today I was sent another care giver who was deathly afraid of my black lab which Bright Star had met when they came to the house but failed to tell the care giver....I had to send the care giver home so I could not work most of the day in order to care for my mother.

Absolutely the worst. I had two weeks here and every minute was horrible. They would bring…read morebreakfast to slam it down and never see another person until they came to pick up the dirty dishes. This is really a terrible terrible place.

Tremendous staff: Management, Nursing and physical therapy…read more After femur break and complete hip replacement, spent 10 days in house- working with Physical therapy team. The PT team is top tier- very knowledgeable , very kind and eye patient. I could not have asked for a better experience with my in house and out patient care. My strength and movement are improving tremendously based on the great direction and care!

Short-term rehab: Bug infestation during the day and night. Short staffed. PT/OT wrote my mother…read moreoff and barely did any exercises with her. Some CNAs were fantastic/others left my mother sitting in a chair without changing her for up to 8 hours. When a person is hoyered out of the chair and back to bed and urine rains down out of the hoisting pad - you know your loved one hasn't been changed or properly tended too. Lots of neglectful behavior.

Suddenly having a loved one need full-time care plunges you into a world where you're a novice,…read morelearning for the first time of all the choices, providers, payers, complications, pitfalls, and confusion of growing old in America. There is no handbook. It's little bits of knowledge you glean from friends, other people in a doctor's waiting room, caregivers, online searches, and AARP magazine. You piece together a plan: not knowing what all is available to you, what to avoid, what's a waste of time, what's going to be the best random choice you'll make, or what is going to happen next in terms of health decline or improvement. You make the best decisions you can, based on basically no knowledge/experience in a chaotic, complicated environment. Choosing Delmar for my mother was the best decision we made - luckily, fortunately, unknowingly. It comes down to, "What will her daily life be like? How will she be cared for, when I can't be there?" No online views of attractive facilities or happy residents can tell you that. It's a leap of faith, entrusting your parent to strangers. So I'm going to use this space to answer the kind of questions *we* had - in terms of what we found *at Delmar* , not the other nearby Smyrna/Atlanta places. For those, I can't help you - knowing teveryone gives the same standard info online, on the phone, in person. Every day I visit my mother, so I think I have a good handle on how they perform. **What care can she get?** This is a little complicated. Because I actually didn't know what kind of care she needed. Or how to determine that. I just knew that she could not live with us and he longer; her daily level of need was too great for me to manage. I was struggling to keep her showered, dressed, fed, taken to doctors, care with medicines & for wounds, much less entertained, loved, and cognizant of what's going on. A full-time job it had become. Even when I'd hire a "sitter" once in a while, I was using that free time to sleep or rest. Delmar helped me understand that they could do the care parts, so I could spend my time with her in other ways. She went into Assisted Living. (I had been so afraid she'd need Nursing Home care - which is a big jump from living on the same farm for 86 years, to basically a room. Though that's what she had, at our house for the past 6 months.) It was A LOT of "assisted" - and has grown to be a lot more, in the past 3 years. They did all the things I had been doing for her. She was still quite ambulatory, but had macular degeneration so her sight was about nil, and was very hard of hearing, so even with aids in, required yelling and patience. They offered MUCH assistance that we did not need. (But have since then needed): - Giving medicines - Getting her to the dining room for meals - Introduce her to other residents - Take her downstairs (for events, beauty shop, appointments) and take her back up - Do her personal laundry and also linens - Explain what is going on - Clean her apartment Eventually: - Give showers - Make her bed - Help her find clothes/dress - Remind her of dentures & hearing aids - Change diapers/help her remember - Walk her to bathroom in the middle of the night - Bring meals / snacks to her room And more. WITH A LOVING ATTITUDE, too. My mother is frustrating. But I've never seen a CNA or dining worker or maintenance person treat her with anything but kindness. Sure, there's the fact that I'm THERE and it could be otherwise when I'm not. But TRUST my mother would tell me! **How can I know things?" Delmar has been INCREDIBLY helpful in sharing what is available, outside of their own care - both free services and paid. They turned me on to how to get VA benefits, which halved her rent for us. Plus Medicare-covered podiatry services and flu shots. (Eventually, Covid.) And HOME HEALTH services to augment what Delmar does. Like, bringing in physical therapy, counseling talk-therapy, nursing visits. **Can we afford it?** It seemed SO expensive to us. But the other, less-great places around Atlanta were expensive, too. We didn't know how we'd swing it. But we DID know she couldn't live alone, nor could she live with us and get the care she needs. CONTINUED at https://mydelmaryelpreview.blogspot.com

My experience with Bailey Springs Nursing Center while my mother was a resident was extremely…read moreconcerning and, at times, alarming. Within just a few days of admission, I was informed that my mother was not eating. When I asked what alternatives or interventions had been attempted, I was told none. Despite this, she continued to be given medications that are intended to be taken with food, which led to repeated vomiting of whole pills and worsening nausea rather than addressing the root issue. I was also told directly by staff that residents are only given bed baths a few times per week. During my mother's stay, she was not taken to a shower at all. On one visit, she had a strong odor and staff rushed to clean her only after realizing I was present, which raised serious concerns about her ongoing hygiene care. Care coordination was also unreliable. I communicated well in advance about a scheduled neurology appointment and the need for transportation. This was not properly arranged, despite multiple follow-ups, and incorrect information about her insurance was given. More alarming were the changes in my mother's medical condition. At one point, she appeared heavily sedated without clear explanation, with noticeably dilated pupils and altered responsiveness. This was especially concerning given her condition and care needs. She had also been complaining of abdominal and pelvic pain for days without appropriate diagnostic follow-up. When I ultimately took her out for her appointment, her condition was so concerning that she had to be admitted to the hospital immediately. She was diagnosed with a severe UTI involving E. coli and had lost six pounds in approximately 10 days--something that speaks to a lack of adequate nutrition and monitoring. There were also clear safety issues. My mother requires a protective helmet due to a prior craniotomy, yet she was placed in a chair without it and left unattended. I have documentation and records supporting these concerns. Based on this experience, I strongly urge anyone considering this facility to be extremely vigilant, ask detailed questions, and closely monitor their loved one's care.

My father has been at this facility since 2020. I have never been satisfied with their care. If you…read moredon't check on your loved ones frequently, you should not feel safe leaving your elderly parent there. I am constantly visiting my father, buy him food/grocery, clean after him, do his hygiene and clean and sanitize his room/furniture. The smell of urine is strong enough that you can sometimes smell it when you first walk in....It is so sad to watch their turnover, and change of their staff so frequently. Their communication is exceptionally poor.

Family Private Care is truly a caring family of care providers that go above and beyond in every…read moreaspect of caring for family members. I have worked closely with them for many years, and can't say enough "good" about them. I highly recommend this truly wonderful company for anyone looking for private home care.

I was truly desperate for help for my mother. I called several other agencies first, but when I…read morecalled Family Private Care I was so impressed with the time they took to listen to me and offer helpful recommendations. The caregivers they sent were so wonderful. They were experienced and knew what to do, but more than that, they treated my mother like an actual person. I highly recommend them.

I'm giving 4 stars because the nurses here give my Gramps 2 ice creams per day during lunch, lol…read more Now I know where my sweet tooth came from... Parking - There's a ton of parking and it's free. The lot is all around the building. Before you even enter the building, you have your own door code (I guess each patient has one). I like this method. I wouldn't feel comfortable if someone random decided to come by. I think 2 patients share a room. I suppose it depends on how the patient is in regards to health. A simple curtain divides them. Every holiday that comes by, the patients get special lunches/dinners. But overall, my Gramps said he was fairly happy with the normal meals. He's actually doing a lot of better since he's been moved here. Schedule is very strict and nurses help him and coach him to work hard at getting better!

Horrible facility. Low staffed. The lady im sitting with on weekend always a long time to wait for…read moreeverything. Her food is always cold and 2 hours late. I have to hunt someone down to get her pain meds. I told a nurse she needed her sheets changed she said push the button 3 or more hours later no one. She said they would get to her when they could. They all act like they do t want to be bothered. This is not acceptable. Im surprised they aren't sued all the time. This is definitely elder neglect at the least. And at night when she is here along it takes hours to get help. I would give 0 review if i could​

I've worked here for a while now, and they finally decided to expand into Canton. Skilled nursing,…read morefacility staffing, and nurse aids to care for sick folks - they have some of the best people running the place up there around. A great place to work that really cares about their clients and workers.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

The receptionist is so kind and helpful. The facility is immaculately clean and seems very new. The…read moretherapist was professional and competent. I definitely felt like they took excellent care of my husband!

From the owner: BenchMark Physical Therapy located in Marietta is a leading outpatient physical therapy clinic with…read moreconvenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.