Lawrence the Locksmith did an excellent job rekeying my parents house in record time! He was…read moreprofessional, courteous and very knowledgeable! I highly recommend him! Thank you again Lawrence!

Incompetent and Unprofessional - Don't Waste Your Time…read more I had an extremely frustrating experience with this locksmith. I called them to cut and program a new car key, which should have been a straightforward job. After they claimed it was done, I went to test the key -- and of course, it didn't work. When I called to let them know, I was told someone would get back to me. Days passed with no response. When I finally reached someone, I was met with an attitude like I was the inconvenience. The guy on the phone was rude, dismissive, and clearly didn't care about fixing their mistake. I ended up driving back to their shop, where the same person half-heartedly tried the key again, confirmed it didn't work, and then had the nerve to blame me for the issue. No apology, no offer to make it right -- just excuses and attitude. If you want to throw away your money on a business that doesn't stand by their work, this is the place for you. Otherwise, do yourself a favor and find a locksmith who actually knows what they're doing.

I should have left this review already a year or two ago. I have had several services performed by…read moreElite Lock & Key and in each instance, my expectations have been met or exceeded. Prompt, thorough, professional and informative every time. Make sure to leave a message if you get the answering machine, you will get a call back. I know from being a business owner myself, it is often hard to get to the phone when you're busy &/or trying to take care of the person in front of you. We have had numerous locks replaced, keys made for our home, business and autos, security systems installed and two other key emergency services provided by Eric at Elite and again, great job every time.

My 3 brand new Pella windows look great and were affordable! I highly recomend these guys!read more

I have used HLW for several window and sliding glass door replacements. I have worked with them for…read moredecades and have always been impressed with their skill and professionalism!

Very helpful when I needed new keys made for a dodge grand caravan. Easy to work with. We agreed to…read moremeet at a location that worked for both of us. I will recommend him to anyone needing a locksmith. His cost was the lowest around when calling around for quotes.

From my experience this business does not even deserve 1 star. I contacted them about our main…read moreentry door lock, to fix or replace. The locksmith asked me to send pictures of the lock and other info for his review prior to coming out, which I did. Later I followed up with a phone call to confirm he got the info, as I had not heard from him. He said he had not yet had time to look at the pictures, but would do so later in the day and get back to me. That was three weeks ago. I don't mind if a business does not want, or does not feel competent to do work presented to them, as long as they are forthright. This business took up my time making 4 calls, taking and sending pictures, and looking up manufacturing data. Then no response. The worst thing about this poor business practice is I delayed calling a locksmith that can do the work.

I can't say enough great things about DJ and his professionalism. It was important to us to make…read moresure a small local company got our business, so I simply searched garage installers in Sun Prairie and by luck found DJ. DJ made the whole process very easy--it was handled all by email-he was prompt in his responses, was upfront about what his pricing was and what his availability was. We did order a door through him-and we were able to make the payment for the door online. This was convenient--and not all small businesses offer electronic payments. Again, made it even easier to do business with him! We will certainly be recommending DJ to anyone who is in need of a new garage door.

Seemed to be forthright. Good product selection and reasonable approach. For instance, our door…read moresprings were replaced this past winter. The opener is fairly new and the door tracks are well installed and maintained. This vendor is willing to save us time and money by replacing only the door. At least one other vendor "needed" to replace the spring, track, and opener because"that's the way we do things. None of that boost from Mr. Barber! Seemed to be forthright. Good product selection and reasonable approach. For instance, our door springs were replaced this past winter. The opener is fairly new and the door tracks are well installed and maintained. This vendor is willing to save us time and money by replacing only the door. At least one other vendor "needed" to replace the spring, track, and opener because"that's the way we do things. None of that boost from Mr. Barber! Door was installed yesterday. Looks great. Works smoothly. Every promise made by Mr. Barber completed without a hitch. Great experience.

I had a more difficult than usual garage door need! I wanted a screen overhead door installed. It…read morewas difficult to find anyone who would take this on and it was far too complex for a handyman or homeowner. Mike installed it perfectly and even fixed a few things on my aging garage doors. Great service. Fair price. Highly recommended.

Honest, fair, punctual, intelligent and skilled. I am a…read moreroofing shingle contractor but turned to these guys for some help with my comercial flat roof. They are awesome to work with!

Titan did a great job. Craig, the technician, was very thorough in explaining the issue with why…read moreour door stopped working, and the garage door even sounds better & quieter now. He gave a clear estimate of the costs, including on future work to consider and overall i am pleased with the work and finding this place. would definitely recommend and use again.

Had a garage door misbehaving, and requested a quote from Titan through the Yelp! app. They still…read morewanted me to call the office to schedule an appointment, but was able to have someone come out the next day. The tech arrived on time, was very friendly and helpful. He checked a lot of things to try to diagnose the problem, and explained what he was doing the whole time. Unfortunately I need a new garage door opener, but he was able to get it in a spot where I can keep using it while I weigh prices and options for the replacement.