I have suffered for quite a while because I needed a new mattress, so I looked up reviews on Yelp…read moreto find a good place near me. Mattress Warehouse Durham had great reviews. I'm so glad I picked this place! Tonya, the manager, was extremely friendly and helpful! The computerized selector helped narrow down my choices. It was easy to select the mattress that fit my needs! I had a great experience here, and the bed I chose was also on sale! I highly recommend this place! Update: my bed was delivered first thing this morning, right on time! Delivery guys were super friendly!

Friendly and knowledgeable salesman. Learned a lot about choosing the mattress that best fits your…read moreneeds and preferences. Great products and prices!

Conner, the sales person we dealt with was very nice and friendly and extremely knowledgeable about…read morethe products there. We have been looking for a split king adjustable bed with a very soft mattress and what we found there was the best we've seen after comparing many beds at several different stores. We'll probably go back in a few days and finish the deal. The bed we want is a higher end one with more bells and whistles that seemed to come in the package if we want any of the bells and whistles. The price is close to $5000 including everything which seems like a lot of money to us, but after looking at the Mattress Firm, a comparable bed would've been close to $10,000

Everyone we came in contact was professional and courteous. It was definitely the best buy price…read morewise, convenience wise and and in every other possible way. We got TWO sets for the price of one set at one of the 'warehouse' firms and because they are double sided mattresses they can be turned in every direction of increase their livability. The others could not be 'flipped' to get maximum use. BEST solution to sleep problems!!

I have had nothing but trouble with this place, and I haven't even given them any money…read more My husband and I went in to shop for mattresses. We had an excellent sales rep, and were ready to talk money when the sales rep was completely undermined by the store manager, who was oogie and creepy and spoke to us of the kind of sheets he slept in. Still, we kind of wanted the bed, but wanted to think about it overnight. We left our contact information so that the bid could be sent to us. It was never sent to us. I contacted the store and got not response. I contacted the mattress company, and they said to contact the store. I contacted the parent company of the store saying I wanted the quote, and they called the store on my behalf. The store called me and instead of giving me what I asked for (the quote), they asked me to call them back. I called them back, asking clearly for them to email me the quote, and providing my email address again. They called back, saying they needed my email address and would I call back. It all smacks of the store manager having once read about "sales tactics" form a book written in 1954. And I anticipate that, were I to call with the email address that I have already left twice, he would try to harangue me. Based on the reviews here, it seems like the place used to have better management. But, I'm not going back there, and I'm not giving them my money.

After reading the reviews I am floored that you're still in business. I was coming today to look at…read moretwo mattresses as my daughter recommended mattress warehouse. But she lives in Philadelphia. What Kind of store treats their customers like this. Three unsuspecting students and their parents are going to have a lot more to say, I'm sure.

I purchased a mattress and base from Mattress Firm in Durham NC , and Samantha was very helpful,…read morepatient and I was impressed with how she greeted all the customers, as they came in and yet took care of my order at the same time- she just set a warm welcoming atmosphere . thank you all at mattress firm-

Really can't say enough good things about this store. My sales agent was Sam P. Very good…read morelistener to you needs. Does mind pulling out mattresses for you to try.. And I made him pull quite a few. : ^ ( He gave the best price possible which surprised me. Very kind person. ** Now, if they only served donuts !!

This is my second sofa purchase from Capital Discount Furniture. The first sofa I bought at the…read moreshowroom, where several very helpful salespeople answered questions and showed me options. Lots of choices and really great prices. I just bought a sectional from Capital Discount Furniture website. After I submitted the order, I got a call to verify the details. The sectional arrived a couple of weeks later. Delivery direct to my living room was seamless and professional. Robert and Adrian let me know when they were on their way, put the sectional together, took away all the packaging away. Great service! Folks, don't over pay for a hyped up social media sofa brand that takes 6 months to arrive. Support your local business and save money at Capital Discount Furniture!

Got a loveseat from here recently and had a good experience! The parking lot wasn't super large,…read morebut we were always able to find a spot when we visited. Inside, the sales reps were helpful without being overbearing, and they had a good selection of items in the store to try out. After we decided on which loveseat to purchase, I used the website to order it, and it arrived about two weeks later in perfect condition. The men who delivered the loveseat did a great job setting everything up, other than leaving a little bit of trash on our driveway :) Overall, not sure if we'll be getting any more furniture in the near future, but I'd definitely consider ordering from Capital Discount!

So I am looking on line for a eco friendly alternative mattress. And travel with my fingers darting…read moreacross the internet to Green Beds. Oh look! A showroom in Durham. Cool. I get there and no one is there. We call and a very friendly man answers and let's us in with the push of a few buttons on a lock, like we are arriving to an AirBnB. But we are mattress shopping...with our phones on. And the salesman/owner is taking us through the showroom. But he is not there. He could be anywhere. But his attention to us is focused on our understanding and knowledge of his merchandise. he is approaching this very methodically. I'm still a bit freaked out by the concept of walking around with zero in person guidance. I do not know why. Maybe it would be better to have a two way visual experience like facetime. Once I get over that strangeness...it is pretty cool to have an experience similar to what a celebrity might experience. You are the only one in the store, it is your domain to explore with no one else to compete with. Take your time, listen, just follow the guidance of the salesperson / owner while he explains the features and merits of each mattress from composition of materials to the concept of layering.

Having such a personalized service was amazing! Billy took the time to listen our our needs and…read moreshowed us the options that would work best. He delivered and set up the bed. My wife and I love it so much! As an unexpected benefit, I no longer wake up with sore shoulders from sleeping on my side. Thank you Billy! Check out his store!

Paul is suuuper nice! The mattresses we purchase are one of the cheapest since we only need them…read morefor a short stay, but Paul still goes the extra mile. He offers the best price and helps us loading. Really appreciate! And the mattresses are definitely comfortable!

After too many years of sleeping on a bed that wasn't right for our needs and causing restless…read moresleep and keeping each other up trying to get comfortable, we decided to buy a grown up bed to help alleviate some of these issues. I wasn't expecting the experience to be as seamless and straightforward as it was. I had done a little research and knew I wanted a Beautyrest since I've slept on those before and thought they were very comfortable but wanted to try in store instead of ordering a bed sight unseen or one that comes in a box. Our salesperson, Jeff, asked all the right questions to determine what our particular sleeping needs are and was able to recommend a few that would address both our needs in our price range of $1500. Within minutes we were sold and completed our purchase with a much appreciated Presidents' Day discount a little early instead of waiting for the sale or getting a refund since they do offer to honor a lower price within thirty days so we were able to get a queen the same price as a twin. We only had to wait two days for our mattress to be delivered and the delivery team was A+ in every way. I'm still amazed at how easy everything was and best of all, we're enjoying the best sleep ever. I fall asleep and stay asleep!

We purchased a bedroom set, in store at the DURHAM, NC location. SORRY to post this on the Raleigh…read moresite but I could not find a way to post on the Durham SITE. Looked and looked for link !!! Anyway, the sales consultant was very professional, patient and pleasant. He suggested an under the bed rug as an accessory we liked it so we added it. We asked about the rug being put down and were told that the delivery would include getting everything set up. On delivery day we were told that don't do rug installation!!! so they put in the whole bedroom set and left the (under the bed rug), in a corner unsealed!! during the delivery they chipped my footboard, so they had to bring a new footboard, they did that today and I asked,,,, again could the rug be put down and again..... was told they don't do it. Called customer service and spoke to 3 very nice people but only to get to where we were told the 3 party delivers can do or not do this, it is at their discretion. Ok well had I know this we would not have bought the rug!!! So then I requested to just return the rug and was told that returns have to made in 3 days!! My husband and I cannot lift the bed to lay the rug, which means we have to try to hire and pay someone, and we didn't want to do that, so we were going to return it, but now we can't do that!!! I feel certain that the salesman did not know this could happen!! But I think it's important that other people know!!! !We were very specific in store about our situation, but yet we are now stuck with a $170 rug that we only bought because we liked it and thought it would put it like everything else. I rated a 3 because the rest of the furniture is nice, so I l felt comfortable with OK and Maybe this is different for the Raleigh Store, but if you are dealing with Durham keep in mind that 3 party delivery does not do RUGS!!!!!!!!!! #verydisappointed

If I could give a negative star I would. I went to the store and purchased a couch, the sales rep…read morewas very nice and said the couch will be delivered in 5 days. However once I paid for the couch they said their printers were down and I couldn't receive the policy paperwork, I said no problem email it to me as they said they would. Next day still no paperwork. I called and the number goes to corporate and they said sorry we will send to you but nope still no policy paperwork to read over. The couch arrived and the driver asked me to sign saying I received which I did. They left I sat in on the couch and worst couch I ever sat in, as hard as a plyboard not the same as the store model. I called them to complain and all I get was sorry according to policy you had the right to refuse before the driver left so now no returns are allowed but they offered to finally send me the policy so I can read it over.... They said may require a break-in period which is well and dandy but if I cant sit in it without every bone killing me then no I cant break it in. I went online and yes the couch is offered in 3 levels of softness so the store model is soft and the one they sent was hard as rock. The store manager says they have no control over that and didn't know that was an option...Shady business practice DO NOT SHOP AT ASHLEYS STORE ANYWHERE........