Buddy, at the Greensboro Mattress Factory, helped me make my mattress purchase over the phone and…read morearrange delivery within my limitations. His descriptions of various mattresses were detailed and accurate. The delivery men were conscientious and friendly, both proud that they worked for the company. One of the delivery people noted from the tag on the mattress that it had been built by him the day before in the factory. All said, every person I dealt with was knowledgeable and very connected to the mattresses they produce and sell. I felt good about the purchase and remain very satisfied with the mattress itself!

Two stars for having regular prices that are the same as competitor "sale" prices. Zero stars for…read moresales person who seemed uninterested in selling a mattress. Couldn't give me a window of time even though I requested a week and a half in the future. I'm as interested in buying a mattress from a place who can't hire people who give a crap.

Ms. Tameka made an extra effort to listen and help assess our mattress needs. She used technology…read moreas well as her own sales expertise in guiding our mattress choice. We believe we chose the best mattress for our budget and got the best price possible. There was no sales pressure, and we appreciated her patience with us as mature adults who require a bit longer to make a decision. You can shop here with confidence.

Please beware this place. The mattress I bought in 2017 from this location is already sinking and…read moredefective, and the store will not replace, repair, or allow me to return it.

Mattress Firm in Mebane has a great selection of mattresses and excellent customer service. Sales…read moremanager, Jason Clark, gave me immediate assistance and showed me the inventory I was interested in. I was searching for a reasonably priced and comfortable guest room mattress. Jason was very patient as I tested the options and gave me recommendations. He went above and beyond when I told him my price limitations and gave me an additional $150 off of my selected mattress during the sales event. I'm extremely grateful and confident in knowing my guests will be comfortable when they come to visit me. I ended up purchasing a Sleepy's by Sealy Medium Euro Top Mattress. The checking out process was simple and easy, and Jason helped me schedule the free door delivery service for the same week. Thanks Jason and Mattress Firm!

While the power was out today, the sweet young lady Shanecia who worked there (alone) let us in to…read morelook at mattresses. We were originally window shopping. But we ended up finding a mattress at a great price. She was so sweet and helpful in that dim and hot store! I have to say, she definitely deserves a raise. I hope her supervisor reads this!! Thank w shanecia !!!

This mattress felt so good in the store. Upon delivery I thought "this is not what I felt in the…read morestore". It was hard as a rock and very lumpy. Also the mattress weighs a ton and I cannot even tuck sheets in at the bottom. I have back issues, but they are worse now than ever and spend most nights sleeping on my old couch.Also the mattress is so high my feet don't touch the floor when I get up and I have to jump down.It is a monster of a mattress!! I suspect the model in the store is a ringer as I have read other reviews that people say the store model is much different than the one they receive upon delivery. Fortunately Sleep County has allowed me to return it after 2 months of toture and I have bought a Tempur Pedic which is supposed to be great. Hopefully I will be able to sleep without pain as it's supposed to be the best. Wish me luck!

I got my Kingsdown mattress about 6 months ago. It is without a doubt the best bed I have ever had…read morein my life. I went out to find the feel that you get in the Ritz Carlton and the Four Seasons. You know, really supportive but PLUSH-PLUSH-PLUSH. I use my mattress on a powerbase that I had already, and it is so wonderful that I don't want to ever get out of bed. I feel perfectly supported, but there is no pressure anywhere on my body. It was a little pricy (almost 3000) but it was SOOOOOooooooo worth it. I got it through a Mattress Giant locally and they were a pleasure to deal with as well. I hope I never have to sleep on anything but Kingsdown for as long as I live.

delivery team refused to remove my old bed and refused to leave my new FULLY PAID for bed. I'm…read moreconfined to a wheelchair and am unable to remove the old bed, Jamie is well aware and assured me that it would be done, after 4 hours of lies and refusing to deliver my bed they refuse to issue a refund on my card the delivery people were rude, unprofessional. refused to wear a mask or to allow me time to call their office AS SOON AS JAMIE REALIZED I WAS PAYING CASH RATHER THAN USING THE CREDIT I WAS APPROVED FOR THE QUALITY OF SERVICE PLUMMETED AND THE LIES BEGAN.

These guys are professional and very friendly. They went out of the way to help me out. I would…read morerecommend them to my grandmother.

I ordered a table from here a month ago. three people set it up and when they were done it was…read morewobbly. they didn't even check to see if it was stable before leaving and then I got back less than I paid for, for my refund.

Bought a full bedroom king size set recently, showed up to get the bed, which wasn't dissembled so…read morehad to do it myself and lug it out myself might I add. Whilst I'm in the middle of this they're asking me to sign the paperwork. So we get it home and as I'm putting it together, we noticed that the head board frame was not built properly from the manufacturer. So I called the company and spoke with a customer service rep who wouldn't help me out at all and even tried to get me to pay for missing pieces! We forked out over $5K for a set which was missing pieces and they DID NOT help us sort this out! I will never buy anything else from this company again!

Me and my husband were needing a new mattress for a while now. We planned on spending the afternoon…read moregoing from shop to shop. Little did we know within the 30 minutes we had a new mattress. Our salesman Donnie was amazing. He worked with us and let us really feel the mattresses. We didn't feel like any bit uncomfortable. He asked all the right questions and it made us feel like he understood what we were looking for. As for price you can't beat it! He showed us the expensive ones and then we worked down to our budget. It was just perfect. Definitely have our business in the future. Thank you.

We came in today and looked for deals and Angela was so helpful and gave us the best deal possible…read more Would recommend this place to everyone looking for a good mattress and a good deal