you will leave very satisfied !!! i did not want to get up ! very relaxing. Visit this location 2074 Germabrown road. read more

This is the best Massage place in the Germantown and Collierville area. I would recommend this to all my family and friends and I will be a customer forever! read more

Make sure you go with proper tip amount! I tried to get change back and they refuse to give it to me. They told me it was how they survive. I was forced to leave a 25% tip and didn't receive a full hour which I had paid for. read more

Went in on a Sunday and was shocked to find the door unlocked and open with NO ONE working at that location. Waited for about 10 minutes before we left. Not even able to speak to anyone read more

I paid for an hour, but service ended at 43 minutes. Upon payment for services, the massage therapist pointed at a suggested tip poster. I told her to take it out of the 17 minutes that I'd paid for and not received. read more

Do I have to give a star? My 18 year old daughter felt violated by a male masseuse who concentrated primarily on her buttocks area--despite being instructed to focus on shoulders. At every opportunity, her ass was touched. Not professional at all. Questionable at the very very least. Beware. read more

I arrived 6 minutes early. I mentioned that I had an appointment ( I had scheduled using their online resource). The woman looked confused and called, who I assume is, the boss. She asked if I could wait 15 minutes. I hesitantly accepted. I waited a little over 15 minutes without hearing from the masseuse. So, I decided to leave. This is the second time in a row that I have had to wait a while after my appointment to be seen. This is why appointments exist. read more

Emily was great. She is an expert and knows what to do. However, the recipient person reacted to me weirdly when I asked for Emily!

Went there today. Place was clean. I was called into the room after 5 mins. After I was ready a lady came in. Massage was okay. the masseuse did not know english much but we managed.Massage was given for only 51 minutes. ( i had my stopwatch on so ) overall okay. I liked how she massaged my shoulder and back! I wanted some more massage on my glutes and legs but she had another customer waiting so couldn't extend! Will try next time some different massage techniques read more

A Great Massage - Lobby - Massage Near Me - Germantown, Tennessee

After waiting 40 minutes for my scheduled appointment, I was told, for the third time, " 5 more minutes ". Worse, a couple, who arrived 20 minutes after me, and whose appointment was 30 minutes after mine, were sent to their massage room almost immediately. I complained, and was told, yet again, "5 more minutes ". After 10 minutes, I left. No massage. Further, I noticed they turned over a room in just a minute or two, not seeming to disinfect. read more

I felt even though I told them the area in my back that hurt she ignored it. Yes the massage felt great. But I left with my back still In pain. I wish she would have focused on that more. I let her know several times where it hurt. She proceeded with my legs feet ect not my back. Just kept moving around my body. I'm not sure if language was the issue. Like I said massage felt great. 10 of 10. I just wish she would have focused on the tennis ball size knot on my back. read more

While in town I arranged for my husband and I to get a couples massage - four handed style for 80 minutes. It was fantastic. A rare request I am sure for them but they made it happen as a lady minute request. Price was good as well at $320. They took fantastic care of us and made us feel special. When we come back in town we for sure will be back!! read more

I scheduled an appointment for a couples massage on a Saturday evening thinking it would be all that busy. We could get in quickly. We show up at our designated time to then sit and wait for 15 MINUTES for someone to come to the front desk! She confirmed with us that we had the scheduled appointment. She told another couple that walked in that they needed to leave and go somewhere else because they didn't have room for them. My fiancé and I continued waiting for a while. The worker finally came out at 4:50 and said our couples massage would be separate...What's the point of a couples massage if you can't be together??! I had also texted the provided number earlier that day to confirm all this, but that didn't seem to work. We ended up leaving and not getting our massages after waiting 30 whole minutes. It was a waste of a Saturday evening!! read more

I went in for a massage. I was quoted on phone $55.00 per hour, but charged $60 once I arrived. My muscles hurt so bad, so I proceeded with massage anyways. I've had several massages in my lifetime, but this was different. Anna took care of me and worked out my strained muscle. I gave her a tip and she asked me to increase my tip to a higher amount. I thought this was totally unprofessional. She was good, but I won't be going back because of price discrepancy and unprofessionalism. read more

I am a first-timer! First time here and have never had a foot massage in my 46 years and this is truly a great place for a foot massage and the price is fair for 30 minutes. They offer more services but I only needed and wanted to do a foot massage. If you are bothered by Asian language than that might be uncomfortable but not for me because I'm Puerto Rican and I speak fluently around my ppl do it doesn't bother me but it bothers other people. AMAZING place and I will be back! read more

Had a good, not great ashiatsu massage today from Jennifer (I think that was her name). Despite requesting it Friday with our appointment, the host seemed surprised by the request. We were quickly walked back to clean rooms. Pros: - She's very good with being able to apply deep pressure - She listened to guidance and worked very quickly, getting a lot accomplished - Service overall is excellent! Cons: - Her technique with feet was a bit off (never apply full heel bone pressure direct to spine) For a therapeutic deep tissue massage, she delivered very well. For ashiatsu style standing massage I will likely look elsewhere. We will be back. Thanks! read more

Was touched on the butt by a man 90% of the massage despite putting my back and shoulders on the reservation. Would place hand on my butt while massaging other places. I do not recommend for women. read more

I went in here with a stiff neck that was so bad I was in tears. Cathy was my masseuse and she really did a great job working out the knots and tension in my neck and back. The hot stones were a first for me and the heat felt so good on my muscles. She really dug in deep to my back and pulled and stretched my spine in what I believe is a shiatsu style massage. The room had a nice ambiance and the place is small, personal and quaint with good service. Highly recommend. read more

Awesome massage, visiting from out of town and found this place near my hotel. Wasn't expecting too much as I have had great massages while traveling around the world. But this place is truly professional and great ! Just like their name ! Two thumbs up!! Their foot massage is a must try...place is relaxing and very clean read more

Very friendly, amazing massage. Recommend making an appointment. Will definitely go back. read more

This is a relatively new place. The people are nice and were willing to work me into their schedule even though I was a walk in. For a simple relaxation massage this place was alright. It was a completely different experience for me. My previous experience with massage was one where it was all about my comfort (e.g. how much I wanted to get undressed, only exposing areas that were being worked on, etc.). This place made it seem almost required to get down to only underwear and at times the majority of my body was exposed. The "deep tissue" massage did not leave me as relaxed and loose as previous ones. In short, I wouldn't go back but I am not upset that I at least tried it. read more

This place is truly where you can leave all your pain and stress out the door. The staff were friendly and the ambiance was clean, private and relaxing. The massage was great and my masseuse had strong power and applied perfect pressure where I needed it. I had an hour long massage and my favorite part was the hot stone massage. My tension seriously melted away. I will definitely come back. read more

This place is amazing. Jennifer really took care of me. I hadn't had a massage in years, because most of the time they are too uncomfortable. She was excellent. I was a walk in and she was able to give me an hour and a half immediately. She could tell where I needed the most attention and she worked out all my knots. I left feeling like jello. They definitely have a repeat customer. read more

I love how this place always has quick availability and no membership requirements, paperwork, etc like some of the other spots I've been to. The masseuses know what they're doing. I'd recommend this chain, especially for those looking for a one-off visit for a massage without the hassle of other places read more

Great massage! The place is clean and the masseuse is good! I had a stiff neck and couldn't turn my neck. After the massage, it doesn't hurt as much and I can move my neck now. read more

I was very disappointed. I made a 5pm appointment with my therapist and when i got there she told me it would be 5:30 because she was with someone else. I let another therapist do my massage. she was okay but kelp leaving the room and talking to the other employees and on some occasions. they came into the room and talked while i was lying there half naked. It was very unprofessional. After all that, she asked for a tip.... read more

This place really gives a Great massage like it's name!!! Now it's my go to for all my feet problems. and a good value! Will definitely go back again! I like that they have so many locations too! read more

I had a really bad headache and couldn't sleep well for the past three nights. The masseuse said that's because I had a lot of knots in my neck, so the blood circulation to the head was bad. After the massage, my headache was gone and I could sleep very well at night. Great massage! Will definitely come back! read more

The price seemed reasonable but we were both overcharged above what was advertised. We did a two person massage and for the first 20 minutes our therapists talked the whole time. My boyfriend's therapist kept leaving the room to answer the phone, and even though she was gone for extended periods, his massage didn't last any longer than mind did, so he didn't get what he paid for. It was nice, but not professional. read more

I came from long drive to Memphis went to massage. The guy did a marvelous job on my back and legs got lot of stress relieved. It's must place to relax and have massage on weekend the foot reflexology is too good . Thanks, read more

SHIATSU massage!! I have only seen a few places in Memphis that so a true Shiatsu massage, and this one is great. Tina was my therapist, and she is extremely firm with her feet- very deep. My lower back felt like a ball of rubber bands.. She stood up on the table and grabbed the rods in the ceiling, and she used her heels to twist back and forth right on my tailbone- bones and vertebrae were popping back into place and setting back where they belonged. Hands just can't do the same thing that feet can. It was the deep fix that I needed and I would recommend them to anyone. read more

This should be zero stars, but I had to put at least 1 to write a review. We called this morning to book an appointment for 2 people at 10am. We got to the store at 9:58 and the door was locked and the place dark. A sign was on the door saying to call if a massage was needed. We called the number and the man seemed very confused. Then when he got there, he was there by himself even though we had an appointment for 2 people. He said "I'll be back in a minute" and we saw he had left and driven off. We stayed for 5 or so minutes until we left (thinking he wouldn't come back). Don't waste your time. Also, the whole place smelled terrible. read more

My wife and I came here for a one hour massage and after a few minutes I realized I wanted 90 minutes.The location is clean and the ladies did a great stretch on my body.Highly recommend this place for a massage. read more

When I got there they acted as if I didn't have an appointment but finally got me back to a room. Once in there a lady started my massage, didn't ask if the pressure was to much or anything just started... At 26min in she stated that she had another appointment and it would be another 10min before someone came into finish my 90 min massage. 10 min turned into 30 and finally someone came in and finished my massage. The second person was a little better. When I got home I realized I had several bruises on my back and neck. I don't bruise easy so it had to be rough. I will not be going back ever. read more

I had THE BEST massage of my life here. Lucy gave me my massage and truly it was amazing. They used a hot stone at the end and hot towels. I will definitely come back here. read more

This place accepted us as walk-ins and got us in very fast. The service was great, the massages were amazing. We would for sure come back and recommend this service to anyone. read more

The girl doing my massage was the only one there and was answering the phone and setting up appointments during my massage. Not relaxing and won't be back read more

Have gone to collierville...good service....Will try germantown location next. Very nice management...they will take care of any problems.

Our couples massage appointment was at 6:00. The therapist were 30min late. Neither of them introduced themselves nor asked what we wanted them to work on; I believed it was because they didn't speak English. Half an hour into the service I requested to shorten it to 30min instead of 60min because I was not enjoying it. The draping made me very uncomfortable. You get what you pay for. read more

I previously had an unpleasant experience at this establishment, however since then, they have made up for it and have been very accommodating to my issues I experienced previously. The massage services are very good, my discomfort in my neck and shoulders are usually relieved when I leave. I encourage the staff members to just do better at coordination of time/appointments and to also ensure massages are completed without any interruptions. The management was very responsive and concerned with my experience, and the staff seemed very disappointed that I was not satisfied. I am an advocate for effort and they have made tremendous improvements. I think one of the issues is that they are beginning to receive more business than what they may have expected to, being as though they are new. So for this, I recommendation having enough therapists on duty to service the volume of customers or perhaps create capabilities of reservations being made online, to keep track of clients. Thanks. read more