First time ever having massage was nervous but it felt great. Will definitely do it againread more

Awesome Nice, clean and very professional. The foot massage…read moreincludes back, head shoulders as well.

We (2 people) had a 3:00 appt scheduled and upon arrival we were told to lay down on the table …read more We waited for 10 minutes when a man came up and said it would be 5 minutes . 20 minutes later we sat there waiting not to see another person ever after that . Finally left w/out massage or any person to speak with it . It's like he was hiding in the back room . Totally disappointing. We will never go back again . It's sad that they couldn't even tell us what was going on and why we waited so long . We're sorry we wasted so much time waiting honestly. DON'T WASTE YOUR TIME WITH THIS AWFUL BUSINESS.

I had an hour appointment for my sore back from driving all day. He worked on the side that wasn't…read morebothering me for a half hour; however, when it was time to do the side that was bothering me, they had a walk-in customer and the lady came back and said that it was my first visit so they would only do 30 minutes. I told her he hadn't touched the side that was bothering me and she said something to him and he rubbed a bit on the other side, and she said it was time to go. It was to be $50.00 for an hour, and she charged me $44.00 for the half hour, and I signed the charge. She said I forgot the tip, so I put a dollar but wish I had thought to put .25 as I was angry. My wife goes there, but I will never set foot in the place again because they have no idea what customer service is, nor do they practice first-come, first-served. The new customer even said that she was not in a hurry. I got zero benefit from spending $45.00.

Amazing!! Friendly; very good massage.,I will return!!! Excellent customer service…read more We were greeted on time with smiles and staff. A great experience and will go back...

Depends on which girl you get first time was great ,second time was average. Didn't get there names…read moreif I go back I will!

Me & my wife booked a couples massage with Opulence to celebrate our 1st anniversary & my 33rd…read morebirthday. Adrienne & Briar were amazing!! So professional and attentive.. That was one of the best experiences ever! I highly recommend booking with them. I can't wait to go back!!

Dee is amazing! This was my first experience with massage and it was fantastic…read more I debated for a while on whether to give massage a try for my neck and shoulder. After seeking medical help, tried home remedies and even thinking about voodoo, I decided to give massage a try first. Opulence is in a office building and from the outside doesn't look like much. Once inside though it opens to a fragrant waiting room filled with soothing sounds. The room has a massage table in the middle with a little chair and table for personal items and to help change out of clothes. Dee cares about your comfort while still providing an excellent massage. She has made me a fan of massage and I plan on going back!

Hubby treated me to a 60 minute massage with an added foot scrub for my birthday. It was a…read morewonderful experience! The ladies at the front desk were very sweet and friendly. They went over everything in detail and made sure I was all set before I went back. My therapist, Miranda, was very good and thorough. She made sure everything was to my liking and frequently checked in to make sure I was comfortable. It was much needed and I can't wait for my next massage. I felt so relaxed and refreshed after I left.

What an AMAZING experience!!! The amount of concern, kindness, and excellent customer service I…read morehave not received in many years. My visit today gave me hope in humanity. The GM, Gwen, showed a level of leadership the world is missing out on; she is simply wonderful! Besides the bar none customer service, the facility is gorgeous; clean, and peaceful. Thank you for today! I'll be back. Jo Davis

I have a gift card- which has NO EXPIRATION DATE LISTED- on the card or the envelope. I drove from…read moreout of town today to use it & was told because it was an "older" gift card that it was no longer valid. They even had a master list & were able to look up my gift card with my name & information. I still have the actual gift card- which AGAIN HAS NO EXPIRATION DATE LISTED. I think it is RIDICULOUS to not honor this gift card! I won't recommend this spa to anyone. Their employees are not friendly and the management is TERRIBLE! They didn't have a problem taking my cash for the card- but can't honor it now? THIS IS THEFT! They stole $75 from me and I will be reporting them to the BBB & leaving negative reviews on every platform until my gift card is honored. PLEASE DO NOT GET SCAMMED FROM SPA COLLIERVILLE LIKE I DID. Do not purchase gift cards or ANY services from Spa Collierville! They will not honor gift cards and make up that they have expiration dates. SCAMMERS! THIEVES!! LIARS!! UPDATE: Company responded with a false allegations that I was disruptive in their clinic- but when asked for video evidence they could not prove it. So they also tried to slander me and have opened themselves up for legal consequences . Admit you are scam artist and liars. Don't you dare tell me I was rude or disruptive because I wasn't. Be careful because I would win in a civil suit . make sure you stay the facts and not more lies and BS . You still have time to make it right and I will correct my reviews and revise my complaint. I just want products what my card was purchased for. You obviously can't refund my credit card because it is expired. That was foolish to offer since we both know that can't be done. I am willing to buy product and spend extra $ if you honor the card

had the best massage ever. and I've them for decades ! Amber has the best hands. she did…read moreexactly what i asked, loosened my neck and got rid of the knots in my shoulders. i'll be going back once a month as maintenanc.

I redeemed my Groupon (after calling & confirming an appointment) I selected the 30 min Infared…read moreSauna session. It was what I needed! Sweat literally poured from my body during this session (numerous towels were available for usage) Everything needed for this treatment available in the sauna room (privacy) from hair ties and shower caps -to- pedicure slippers and robes. Before the session, during the session and after the session I drank a bottled water which was available in the sauna (privacy) room Soft music played throughout the session Magazines were available for your reading pleasure I give Renew Wellness Spa -the 30 min Infared Sauna session two thumps up!

10/10, highly recommend!! I was referred here and I will be coming back very soon! Staff was…read morefriendly and knowledge, and my experience was pleasant!

Anna was my therapist and she was excellent! She was thorough and took her time in the areas that…read moreneeded additional work. Will def be going back!

Came here on a whim and said yes to everything offered - cupping, herbal oil, hot stone, and even…read morethe masseuse standing on my back and massaging with her feet. My god, it was incredible. I needed it, all 2 hours. I've gone to dozens of massage studios (European, American, Swedish, and Korean) and this by far was one of the best I've ever had. I have a lot of back tension, sciatica, and soreness on a daily basis and this nearly eliminated the pain. And it was so reasonably priced for how much better I feel. Will be coming back. If you can, ask for Linda! She was kind and communicated everything with me and checked in on me often.

My fiancé and I have been coming here now for a few months for 90 minute couples massage and we are…read moreloving it! Angela and Tenechia are amazing at what they do and we can't recommend them enough! They are attentive to your needs and what you say is bothering you. Very professional! On our last visit, Latoshia was one of massage therapist and just like the others, very professional and amazing! Highly recommend Gifted Hands and the services they provide!

Received a deep tissue massage today from Angela and was absolutely amazing! Gifted hands is an…read moreunderstatement, not only is Angela extremely strong but also polite, gentle, professional with a great personality. I will for sure be booking again and highly recommend her services. - Neil R.

Can I just start off with saying my hair looks amazing?! Lexi worked hair magic on my hair! I went…read morein with dead, bronzed tinted hair. I came out with way better than I expected! 11 out of 10 review! You have to go see her!!!

So friendly and welcoming. Extremely clean and safe…read more GREAT amenities in the rest of the club for spa visitors!