Patient, knowledgeable, very helpful highly recommend a store…read more When you're new with this type of situation, you need the best help you can get understanding the different strains and how they react with you and what are you looking for direct you please

This was my closest store for years but all 3 or 4 times I went were bad experiences, not because…read moreof any other reason but this location is simply not staffed well enough for their traffic. It was just quicker to go further to another location. This parking lot is always full and the lobby is always standing room only. This location is always BUSY. The staff here are always friendly and helpful but it is clear they have way too many patients for their staffing. They try their best but you can tell they are constantly just trying to keep their head above water. I always do orders online which normally save time and makes the visits quick and easy but that simply isn't the case for this location. I have waited over 45 minutes for a pick up and I know walk ins were waiting well over an hour. Back a few years ago this wasn't so bad as you could wait in your car and get a text when to head in, but things changed and they can no longer send those text you are all left waiting in the lobby. The product is what you expect from Trulieve. You get what you pay for but luckily they always have stuff on deals or sales. Again, the staff here are great. All are knowledgeable on the product and very friendly. They try their best to get you in and out it's simply impossible.

Customer service was amazing very humble very helpful. Definitely gave him a tip.$ my first time…read morethere wasn't too sure how to order walk me through it very easily. I highly recommend this to others.

Problem with MUV delivery team again...I cannot in good conscience, EVER recommend that ANYONE use…read moretheir delivery service. In Store, service has been fine up to great. Delivery, seems to be the one area, this business, probably should stay out of , or find a new delivery team...Its supposed to be convenient, not problematic, borderline terrible service. Placed an order on 06/10/2023 for delivery between 11:00 - 12:00 pm. Received a call from MUV, stating they would add me to the schedule for delivery on 06/12/2023. They stated that I'd get a call, with a more accurate window for delivery. That call never happened, and MUV did not deliver the order. I called later that afternoon to ask where my order was, and they stated that it was cancelled, but could re-add me to the schedule for Tuesday if I would like. I never cancelled it, but I agreed to be added for next day. I asked what the window was, they stated I'd get a call that day, with a more updated time. When I never got a call by noon (keeping in mind, this order was placed 3 days prior....), I decided to call them to find out status, they said there was 6-7 deliveries ahead of mind, so that I should wait until 4 pm. I never got the "updated window" call, so I decided to go to a closer, more convenient dispensary, only to find out MUV subtracted the amount from the state registry, under my recommendation, EVEN THOUGH IT WAS NOT DISPENSED, OR DELIVERED. Now I cannot go to another dispensary until MUV decides they want to put it back, if they even bother, given customer service team, was rude, and condescending. If you are going to use MUV, don't bother using their delivery service, go to the location, or you will be disappointed, and regret it. 400+ dispensaries in the state, there are many other choices!

Cassandra waited on me very nice explained everything to me since this is only the second time I…read morehave been there. I will be coming back but just wanted to let yall know Cassandra was amazing and I give her a 10 for amazing. Thank you

Honestly, all of the Budtenders here are great and it's a real pleasure to shop here. It's…read moreespecially pleasant when Susan is there. Always smiling, pleasant to talk to and very personable. She is also very knowledgeable about the products being offered. Last week, I had an issue with a product and had to return to the store. Susan resolved my issue right away and very professionally. Refreshing to see a company and their employees who still value customer service. Gold star goes to Susan!

to formally express my extreme disappointment and significant concerns regarding multiple…read moreinteractions at your Orlando, Florida location. My experiences have consistently fallen short of acceptable standards, leading me to believe there are systemic issues within the store's operations and staff conduct. On several occasions, I have encountered highly unprofessional behavior from two specific employees. A female staff member, identifiable by her glasses, skinny, wears Disney lanyard for her keys .consistently displayed a dismissive and rude demeanor, often responding to inquiries and the male Old man wears the same sweater with a beard/goatee short grey hair they both work the same shifts together them two .

mario was very helpful and friendly really nice guy!! I had an issue but was resolved immediately…read morewill definitely will be back thanks!!

Best discounts anywhere and always bonuses and add ons. They always give you more. Cheapest and…read moreexcellent product too. Acapulco Gold!

awesome staff..... all were a great help and made sure i left with exactly what i came for ...read more

The office is conveniently located in the Winter Garden/Hamlin area. You can make an appointment…read moresame day. It's a husband and wife team that get you set up and in and our quickly. They have lots of information to share with recommendations. The office is clean and comfortable. There is plenty of parking.

The employee all good and nice vibes no complain all Only…read morethey need change the photos in Apple map also the time information is wrong people get confused like me apple map saying you open until 8 is already closed also the say open at 9 and the right time is at 10 am

Sometimes you have to be careful how you approach your customers, not everyone is a pot head…read morelooking for a cheap high. There are people dealing with anxiety and depression in ways that some of you might never understand. There are some of us dealing with lifelong illnesses that are so debilitating that the only time I leave my house is to get what I need, and stopping by your dispensary is NOT one of my favorites. Tell your employees that selling medical marijuana is not just for fun. The young Asian woman needs to get a course in how to treat humans with dignity and respect. I'm surprised that she was even hired to work with other humans, she has no skills and no personality, she's rude and condescending. NO, thank you! I prefer to go elsewhere.

Gotta give 5 stars for the customer service. The bartenders are nice and very knowledgeable…read more they have bangers they do sell out relative quickly prices are fair.

Best flower dispensary in Orlando period hands down. Good flower even better prices. If you're…read morelooking for good flower and even better prices and great customer service and for a great experience stop by and check they out . No cap best flower in Orlando fl.