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    A Groom Above

    1.0 (1 review)

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    9 years ago

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    Shanda F.

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    The Pet Spot

    The Pet Spot

    (8 reviews)

    Never having used a dog day care and having an appointment to which we couldn't take our pup…read moreMozzie, we were apprehensive but upon seeing the employees with other dogs we felt better. When we returned, Mozzie was happy and wanted to stay longer. We've since taken Mozzie back several times. The employees are great, Colleen especially has been a wonderful help and their prices are more than fair. We'll bring Mozzie back to The Pet Spot any tome we are in the area,

    I was hospitalized in an emergent health crisis, which caused me to leave my three fur babies alone…read moreat home. Paramedics helped me make sure their their water bowl and food was full. I called the pet spot the following morning seeking a place to board them. Colleen excitedly said, "ME ME ME!" Following my stay in the hospital I went to a local nursing and rehab center here in town. Colleen promised me everything under the sun to allow her to keep them at her home instead of the pet store. Continually she renewed on everything I needed that would keep my life afloat while getting the care I needed. I never ever once mentioned giving my pets to her, purportedly she would only care for them until I could take him home again with me. Concisely speaking, when I was finally released following the special care I needed in order to get on my feet again, I was forced to instigate the care and assistance of the lake City Police department to get them away from her. She also took my car to her home. When I was forced to fire her from the care of my dogs, she had my car towed to a storage facility.. at the cost of $1,500, payable by me. she didn't know how to drive a Mercedes or they didn't know how to tow it properly and it destroyed the transmission.. 3 to 5,000 to repair. Needless to say I sold it instead. She continually slanders and defames my character. Her boyfriend posted on Facebook that I s*** on everyone that tries to help me! She butchered their coat without questioning me regarding cutting their hair.. I was so distraught and grieved, it has taken me several months to get over the trauma of it all. Her cohort Carla knows who stole my coach, my 40 foot Forest River Sierra, which was my home but refuses to give me any information. Colleen would not take care of my banking as she promised she would and I ended up losing my home as a result. Someone stole it before my lien holder could pick it up. As a result of all of the heartache hell shame and disgrace that Colleen overtly caused me I am still living in a hotel with my three four-legged fur babies since since mid January 2025. The only good that came from me trusting Colleen Ayers is the fact that through much heartache and pain with the assistance of League City Police department my little babies are laying in bed with me this morning happily contented and at peace with their mama.. I lost everything except my babies.. simply because I trusted Colleen Ayers. I am a 76-year-old widow here because of a family crisis which has led me into the deepest grief I have ever known in my life. I am an invalid so I am awaiting special housing that will accommodate my health and my fur babies. Please be very careful who you trust. I trusted her and it cost me everything except my babies. But life would be completely empty without them and that is something she just simply could not understand.

    PetSmart

    PetSmart

    (9 reviews)

    Walked in and I was immediately greeted with a warm smile and a "Welcome to PetSmart". I made my…read moreway to the refrigerated fresh pet food section. They were well stocked with what I needed. Then I made my way to the wellness section to get my dog her Glandex and hemp supplement. This area of the store was also well stocked. At check out I picked up a little toy for $3.99. My dog wouldn't forgive me if I didn't come out with something for her. Lol. Check out was smooth and it didn't break the bank. My husband may beg to differ!!

    Grooming price listed is $39 plus an add on for $22 comes out to $61. When attempting to finalize…read morethe transaction, the grooming price switches to $45 with no explanation. Total charges is now $67. When booking, there is an alert that says "Prices may vary by store, breed, coat condition & service time. A surcharge applies to all grooming services Friday through Sunday." That surcharge is equal to the higher rate. So either, they have increased the window from Thursday to Sunday, or their system is not accurate. When I called into the store, they said that it's a "holiday weekend" as such the surcharge applies. Today is Thursday. April 2nd. My company has switched to a "full transparent" fee guide. Meaning every possible fee we can charge is 100% listed on all our sites. No where does it say on Petsmart site that there are "Holdiay" surcharges. In fact, the only mention of surcharges is on Friday, Saturday, Sunday. Again, today is Thursday.

    Petastic Mobile Grooming - van passenger

    Petastic Mobile Grooming

    (1 review)

    Wouldn't drive thru puddle 2" deep on my gravel driveway, and wouldn't even let me walk the dog out…read moreto the front gate where it was dry to groom her. Said her truck was too heavy, and she didn't want to get stuck! Don't think she wanted my business. Even lied to me and said the ground at the gate was too wet and soggy, which it wasn't. Went down to the gate right after I last spoke with her, and the ground was dry and hard, and no signs of her truck tires sinking into it. She even canceled her first appointment with me, and it had rained the night before she had rescheduled!

    From the owner: Petastic Mobile Grooming stands out for several reasons that make us unique and advantageous for…read morepet owners: Convenience: We bring our grooming services directly to your doorstep. No more stressful car rides or waiting in noisy grooming salons. Personalized Attention: Your pet receives one-on-one attention in a calm environment, reducing anxiety and ensuring a positive grooming experience. Professionalism: Our groomers are highly trained and experienced, specializing in handling various breeds and temperaments with care and expertise. Safety and Comfort: Our mobile units are equipped with state-of-the-art grooming tools and products, ensuring your pet's safety and comfort throughout the grooming process. Transparent Pricing: Our pricing is clear and competitive, with no hidden fees. You know exactly what you're paying for upfront. Customer Satisfaction: We prioritize customer satisfaction and take pride in delivering grooming services that exceed expectations, fostering long-term relationships with both pets and owners. Choosing Petastic Mobile Grooming means choosing convenience, quality, and peace of mind for you and your furry companion.

    A Groom Above - groomer - Updated July 2026

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