Never having used a dog day care and having an appointment to which we couldn't take our pup Mozzie, we were apprehensive but upon seeing the employees with other dogs we felt better. When we returned, Mozzie was happy and wanted to stay longer. We've since taken Mozzie back several times. The employees are great, Colleen especially has been a wonderful help and their prices are more than fair. We'll bring Mozzie back to The Pet Spot any tome we are in the area, read more

I was hospitalized in an emergent health crisis, which caused me to leave my three fur babies alone at home. Paramedics helped me make sure their their water bowl and food was full. I called the pet spot the following morning seeking a place to board them. Colleen excitedly said, "ME ME ME!" Following my stay in the hospital I went to a local nursing and rehab center here in town. Colleen promised me everything under the sun to allow her to keep them at her home instead of the pet store. Continually she renewed on everything I needed that would keep my life afloat while getting the care I needed. I never ever once mentioned giving my pets to her, purportedly she would only care for them until I could take him home again with me. Concisely speaking, when I was finally released following the special care I needed in order to get on my feet again, I was forced to instigate the care and assistance of the lake City Police department to get them away from her. She also took my car to her home. When I was forced to fire her from the care of my dogs, she had my car towed to a storage facility.. at the cost of $1,500, payable by me. she didn't know how to drive a Mercedes or they didn't know how to tow it properly and it destroyed the transmission.. 3 to 5,000 to repair. Needless to say I sold it instead. She continually slanders and defames my character. Her boyfriend posted on Facebook that I s*** on everyone that tries to help me! She butchered their coat without questioning me regarding cutting their hair.. I was so distraught and grieved, it has taken me several months to get over the trauma of it all. Her cohort Carla knows who stole my coach, my 40 foot Forest River Sierra, which was my home but refuses to give me any information. Colleen would not take care of my banking as she promised she would and I ended up losing my home as a result. Someone stole it before my lien holder could pick it up. As a result of all of the heartache hell shame and disgrace that Colleen overtly caused me I am still living in a hotel with my three four-legged fur babies since since mid January 2025. The only good that came from me trusting Colleen Ayers is the fact that through much heartache and pain with the assistance of League City Police department my little babies are laying in bed with me this morning happily contented and at peace with their mama.. I lost everything except my babies.. simply because I trusted Colleen Ayers. I am a 76-year-old widow here because of a family crisis which has led me into the deepest grief I have ever known in my life. I am an invalid so I am awaiting special housing that will accommodate my health and my fur babies. Please be very careful who you trust. I trusted her and it cost me everything except my babies. But life would be completely empty without them and that is something she just simply could not understand. read more

This is the first time using a "doggie daycare" and groomer. We love it! We set an appointment up for our shepherd, Jack. He got bathed, groomed and his nails trimmed. We were able to leave him there until our errands were done. They sent us a picture of Jack and a new little friend. You could tell that Jack was a very happy dog. You could almost see a smile on his face. The office staff that we talked with were very encouraging and informative. When we picked Jack up you could tell that he was tired from the play. We really like this daycare, they have nice facilities and a great place for the dogs to run around in. So we have made an appointment for our dog Bella, who is blind and a husky for grooming and Jack to play at daycare while we again do our doctors appointments and errands. Even though it was our first trip, We really love this place, I WOULD recommend it to anyone. Thanks read more

Terrible devisio because my dog ​​arrived all cut and full of blood all over his body and not only that, but he was badly trimmed, he didn't even have the cut we asked for, I won't be coming back, don't take your puppies there. read more

I was happy to be able to have all of my pets in one room for 10 days while I went on a "bucket list" cruise with my mom to see the Panama Canal (one of the 8 wonders of the world). I had to confirm my reservation twice. The first time, my info was written down but not communicated to ownership/management. A month later when I was in town, I stopped by & spoke with the owner's son. The books were not open far enough to book for 2019 but he did document my request officially. My pets were very well cared for. Aside from being dirty (in my mind, this is directly in proportion to the fun they had) they were in very good condition & spirits. I do have some gripes. I brought a lot of things from home to make my pets comfortable. I brought a comforter from my be so they would have my smell there. The comforter was rotated into normal cleaning of pet blankets. My fault..I should have specified that comforter should be laundered/replaced only if significantly soiled. When I came to pick up my pets, a nice black fold-able table was missing. I had placed the table so that the cats had a stable feeding station & a good way to access their litter boxes (enclosed in my wire pen). the lady on duty when I came to pick my pets up did not even bother to look thru the facility for my table...it was obvious that it was no longer in the building. (If I had been a bit less tired, I would have seriously considered a trip to the police station to file petty theft charges). The table is something I normally use everyday at home and it is sorely missed. I also provided food for my pets in OXO vacuum sealed containers. Upon picking up my pets, I was informed that "my cat broke my container by pushing it onto the floor". When I left my pets & their supplies, the container was pushed back into a corner on the now missing table & it would have taken great effort for my cat to push it off. When I arrived to pick up my pets, there was a cheap, rusty, nasty narrow table in place of my nice table with telescoping legs. I had made a special effort to duplicate the feeding station I have at home to limit stress for my cats...apparently...the people who work here who replaced both my comforter & my table do not understand animals or their parents. There was also a rawhide on the floor in the room where my pets were kenneled. This was an unauthorized food item. My dogs obviously chewed on it. Their stools were not only irregular but discolored...probably more due to the rawhide than to any stress from being kenneled (my pets are pretty chill). I spoke with personnel about my table (she said she would personally deliver...hasn't happened) , have requested contact from owner via the website and earlier today left a message with staff for owner to contact me. I have had no response. It has been 5 days since picking up my pets & reporting my concerns. I am still tempted to file petty theft charges with the local police for the disappearance of my table. I hope that the owner & staff will see this & make things right so that I can post a much more positive review on their behalf. Caring for one's furry children should not come at the cost of personal property. read more

I do not recommend based on the services provided to me today. I had complained once before and they did better but it has gotten bad again. read more

Terrible place, take your pet somewhere else. Picked up my dog and her eye was completely swollen shut. They just handed her to me and said absolutely nothing, until I brought it up to them. That right there shows you that they aren't carefully looking after your pet when your not there. The vet said she had a ulcer on her and that it looked like she had been cut. My dog was super traumatized and it took months for her eye to recover and for her to start acting like herself again. When I first started coming here everything was okay but something has changed recently. The way the owner dealt with the issue was problematic and unprofessional, save your self the trouble and just pay the extra money to go somewhere else. read more

The staff takes great care of my pet! She enjoys her bathtime! Reasonable prices. Sometimes I even get her in on the same day I call. I really like their work! read more