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    A.I.R. Upholstery

    3.9 (7 reviews)
    Open 9:00 am - 5:00 pm

    Services - A.I.R. Upholstery

    Auto electronics installation

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    BMW of Denver Downtown

    BMW of Denver Downtown

    2.8
    (528 reviews)

    I had such a great experience this past weekend at BMW of Denver Downtown. The whole team was…read moreprofessional, efficient, and easy to work with, which made a big difference. Shy was honestly amazing--she was kind, genuine, and never made me feel pressured at any point. She made the entire process feel smooth and actually enjoyable, which is not something I usually associate with buying a car. You can tell she really cares about her customers, and it shows. She's a huge asset to the team. I'll definitely be recommending Shy to anyone I know who's looking to buy a BMW.

    To give two stars is reflective of my experience here despite several referrals from my fellow BMW…read moreowners. This review is regarding service rather than a sales transaction. I brought my X3 in for recall service during a holiday weekend so it was busy at the showroom and service center. My assigned service advisor Claudia Bettis was great! She was knowledgeable and not pushy on sales. She kept me informed on the status of my car and when I could expect pick up. It kills me that I got quoted over $600 for an oil change and brake fluid service as their July bundle special. As they say, BMW - break my wallet. I also had my tire service light on and also asked they check the pressure and was told, BMW does their inspection and will fill fluids as a courtesy value of $50 together with a complimentary car wash. Surprisingly, I got notice to pick up my car earlier than expected. When I arrived, my service manager was busy assisting another customer. She kindly asked a fellow agent to assist me and the guys were unwilling and hesitant to help her. That was such a bad reflection and horrible display of team work. I realize I didn't have a "paid" service but the lack of care and attention was more than disappointing. When I got my car, it looked just as I had dropped it off. Still dirty from the rain and my tire pressure still showed low and/or off. At least the warning for recall had been reset. With service like this, I highly doubt I want to purchase another BMW from this location. While the cars are beautiful on the outside, the quality of service inside does not match at BMW of Denver Downtown.

    A.I.R. Upholstery - reupholstery - Updated August 2026

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