Very straightforward, I called in on a Tuesday & mentioned I needed a brake flush, a new boot on the car & potentially an alignment. The gentlemen in short got me setup two days later in & out and for half the cost of Honda, Too easy. read more

Owner is a complete jerk who will yell and scream at you if he gets upset about something. I wouldn't recommend this business to Anyone unless you'd like to be treated and talk to and cussed at. Bobby is the rudest jerk I've ever met. I spent $360 in there getting a battery only to be screamed and yelled at for parking behind one of his bay doors which is the one my car was in. This mechanic got in my car to back it out and backed right into my car honey screamed and yelled at me for parking there like a child throwing a temper tantrum. I would not recommend you to anybody buddy. Beware. If I treated my customers the way you treated me I would have no customers. Keep it up and you won't either!. You don't scream and yell like a child throwing a temper tantrum that's your good customers over and over and over and expect them to be back. I sure as hell won't be!. read more

On the highway today with our construction trailer... wierd engine lights started coming on and off and truck was acting wierd ! We made it too monument auto shop, they were booked but helped us out anyway ! I fully appreciate and support this shop ! Amazing people amazing shop ! Thank you all soo very much for all your help ! The office lady, I wish I caught her name ... but she went above and beyond for us ! 10 stars ! Thanks again ! read more

I continue taking my 2004 F-150 to MAC, due to the fact that they are always honest with me regarding what needs to be done and what doesn't. I asked them to let me know what the status of my brakes were and unlike other places, e.g., Les Schwab was quoting me $1,200, Bobby indicated that I will just need my back brakes done within a couple of months and that the cost would be a fraction of what I had been quoted. I have been taking my truck to MAC since I moved here in 2018 and I would highly recommend them read more

Arranged a time to bring my car in with reasonable expectations that it would be there for the day to replace brakes. Showed up at closing time and they hadn't even started to work on it.They said it would be another hour and a half. Took the key and left. They obviously overbook themselves. All I needed was an honest estimate of the day it could be done.Too bad because they have otherwise positive reviews. Basedon my experience, I would not recommend. read more

Bobby always treats me right. Almost always saves me money. Honest to a fault!!! Won't ever upsell you on a service, actually talks you out of spending extra money. read more

I took my vehicle there to be repaired after a friend crashed it. They repaired it and put one of the parts on backwards. Then, wouldn't discount the labor when I had to bring it back for them to install it correctly. They said my vehicle would be fine even though the alignment was off by more than two degrees. I then went to three other shops and they all said the alignment was way too far off - and they could even see it without putting it on the rack to do the alignment. I put the vehicle through insurance and took it to another shop (Caliber Collision) Caliber then proceeded to take it to Monument Auto Clinic without my knowledge - until after they did it. Turns out, now, Monument Auto Clinic said it needed new axle housing! The frame of the vehicle was also bent - something Monument Auto Clinic didn't mention. I saw good reviews on Yelp and am really not sure how they got the other than the guy being nice. Previously, he checked my check engine light for free, which a lot of shops will charge to do. Regardless, I don't recommend having any major work done at this shop. read more

They will work on classic cars! The only local shop I could find in Monument that would do work on a car they can't plug into and they did a great job! read more

Easy, honest, fast. Three dogs to play with as you wait. Kind of a funny location. Right by the dump.

Finally I found someplace honest and doesn't want to rip you off!! If you need work on your car go HERE. Big "little" o tire is near keep going. You will get bad service and taken advantage off. The guys working here worked as a team and got me out in 30 and I didn't feel taken advantage of with price either. It's privately owned so at least you know where the money is going I hope everyone listens to my advice and make this their local auto mechanic read more

My truck broke down and the crew got me in and out without any additional issues prior to what was found Thanks Guys!!!

I've been using MAC for my business and personal vehicles for many years. I have found them to be prompt, profesional, honest, and fair. I had an issue with my 4x4 sticking in low gear. Bobby spent several days trying to repair the problem. Once he was able to diagnose the likely cause, we realized there wasn't really a fix. He gave me a work-around should the problem occur again. Despite the time he spent, he refused to charge me since he "really didn't fix anything". The ethics and customer service from this team are above and beyond other shops I've used over the years. Fast, courteous service, and fair prices. They stand behind their work. read more

Great experience. Had them do an alignment on my Porsche. Done quickly and accurately! Will definitely be back!

3 years and 3 vehicles later and I still love this auto shop tremendously!! Bobby and Travis are absolutely incredible. So unbelievably trustworthy! I always go here for my oil changes for my Tahoe (Christian Brothers charges $100+) when Bobby charges $55! I'll only ever come here for all needs! Currently I'm getting new break-pads, rotors etc, and I wouldn't go to anyone but these guys!! Thankful to have trustworthy & hard working guys right here in Monument! read more

Travis and his team were super helpful and great at communicating everything with me and my son about his vehicle. His first car is an older, high mileage vehicle and they got us started with an oil change, fluids, tires rotated and a new air filter...all for less than $60. They also diagnosed an oil leak and talked to me about the issue and what needs to be done. Honest and affordable, it's nice to find that still exists! read more

I have known Bobby for years and he has always been upfront and honest! He takes pride in his work and he won't take advantage of you. When I'm in the area I wouldn't go anyplace else!!! This is definitely the place to get all of you automotive needs fixed!!! They are the best!! read more

I had my Ford F150 towed there. They got to the job immediately and were most importantly-honest! I will definitely use them again. read more

It was Christmas Day and I was in my car with 3 of my teens. The car starting shaking violently. I was able to safely pull off the road and park the car and my brother came to get me. The next day, they were the only mechanics who answered the phone at 8 am, and I knew IMMEDIATELY I was blessed to find this down home garage. They told me they would make room for me that very day, and they did. Their garage was FULL when I got there, but they got me in and checked out, and back on the road in 90 minutes. They did NOTHING but provide an explanation for situation, that was resolved and I had no issue. They could have charged me an arm and a leg. Most garages would charge me AT LEAST $80 for just looking at my car. Bobby, the owner, asked me if I had a small bill in my purse. I doubled what he asked. He sent me off with a smile and an handshake and I knew I was hooked. After I left, I came here to leave him a review. Then I saw other RAVING reviews and knew this was just how sweet this man really is. 'Good people' my Dad would have said to me. It's a little hard to find if you don't follow his directions. Turn BEFORE the rail road bridge and stop at the red and white barn. The dirt road looks more like a driveway when you first drive up. WOMEN, I found this a safe place to do business and a garage with ethics. The guys were friendly, the garage was 'clean' (for a garage anyway!) They didn't try to take advantage of me, and it looks like similar things happen to other people. read more

I have to say I was well pleased with the service I received from Bobby and Travis. I have been to other places and I can tell you it was well worth my trip to Monument from the Springs. They gave me quick and honest service. I was referred to MAC from a family member that has done business with MAC for years. The work and what they charge is hard to beat. You can trust your car or truck with them. They will fix your issue. read more

Took our car in on a Monday afternoon because it wouldn't start earlier that morning. They gave us a quote and said they could do the work the following day. The car was done by 10 AM and came in under the quoted price. Also, the two shop dogs are awesome!! read more

Honest, trustworthy. Very reasonably priced. I thought I may have had a bad alternator and they checked out the electrical system, alternator and battery. All were good, ended up just paying for what I needed which was the 60K mile inspection which was $192 compared to Christian Brothers which was priced over $500. Great guys! Highly recommend. I only talked with Travis who is very personable and took the time to answer my questions. Cash discount too! read more

Travis I just wish you guys diagnosed the exhaust leak when we took the car in to you guys the first time. So technically you guys charged us like $1-200 for work that wasn't done. The car wasn't fixed and still ran like shit because of two bad cats not just one. You told me about the manifold which I replaced with the help of my mechanic friend and I guess you guys cut and replaced the bad lower cat in the exhaust. The lower cat is either you or Bobby failed to tell us was bad. You guys aren't giving me confidence in your work or word & I don't think I can trust you guys in the future. I get you charged for the compression test and lower exhaust but where did that $200 come from? read more

Meant to leave a review long ago. Took my truck in multiple times for various reasons (oil change, headers, brakes, etc). Friendly people with very fair prices. Even checked my headlight bulb issue on the house. Definitely recommend! read more

The gold standard, where small town charm meets high population area expertise. You can bet they can get the work done quick & at a fair price, and are partnered with other trusted businesses for the rare times they need to farm out your work. Domestic or foreign, old or new, hybrid or combustion, they have a wide range of talent. Added bonus: the place smells like a garage, and not a beauty parlor, which tells where their priorities are: getting the job done! We've recommended them to others who also sing their praises. read more

Very helpful mechanics who checked out a few things without charging me. When the repair bill came, there were no surprises.

Found Monument Auto Clinic 2 yeas ago. they are my go too mechanic when the job is bigger than regular maintenance. they are honest and up front on costs and expectations. read more

My automatic window stopped working on my Subaru. I expected a motor replacement or something labor intensive at major cost. They had it fixed in no time and charged me next to nothing!! Very honest, excellent knowledgeable mechanics!! Will go there for everything:) read more

Took my Toyota Sienna in for what I'd been told was the alternator. They determined it was the battery, and since the battery was still under warranty, drove to O'Reilleys to get a new one to put in the van. I ended up picking it up and they didn't charge me anything. They went out of their way to take care of this problem and I will go back there with no hesitation! read more

While traveling from Maryland to Colorado to attend the MHJCs All-4-Fun in July 2016 in our 1997 Jeep TJ Wrangler, we blew an output seal on the transmission. Fortunately, the problem didn't occur until we had approached the end of the 3 day drive when we arrived at my cousin's home in Monument. We had lost half the fluid. The guys in the shop were really booked but they worked me in and took care of the problem (new output seal on tranny and input seal on T-case). Problem solved and after a week of wheeling in the mountains my wife and I headed south to Santa Fe and Albuquerque before heading back east. We arrived back in MD (nearly 3000 miles later) and everything underneath is still dry. I can't say enough positive about the shop and the staff, not to mention what I considered a very reasonable repair charge (no taking advantage of someone in need at this shop) for excellent quality work. We recommend Monument Auto Clinic without reservation. read more