If there was a way to leave 0 stars, I would. I have been to this nail salon a couple of times and have never had a good experience. If you are looking for a place to have a relaxing pedicure, this is NOT your place. When the nail tech wants you to move your leg/foot, they will give you a good smack on the calf. The reason that I finally decided to write this review is because of the incident that I had the other night. I went to get a pedicure and when it came time for the nail tech to use the rectangular buffer, she used a coarse nail file instead and took layers of my toenail off, so much so, that she had to use repair glue and powder to fix it. Again, she used a coarse nail file on top of my toe nail! When I stopped her and became upset, she told me that she didn't do anything wrong! Layers of my toenail were gone! She then began to talk about me to the tech next to her who proceeded to give me a dirty look followed by huge sighs from both of them. I very rarely review but I want to save some other woman or heaven forbid, child from losing their nail like I did. I will never set foot in this establishment again. read more

I just got a full set with gel and am very disappointed with how they turned out. Not only does it look nothing like the picture I showed, but they charged extra for the shape of nail I wanted which makes zero sense at all. And then I'm new to the area and didn't know how much they charge which was over $20 more than I am used to. It's not even a top notch salon. Needless to say I will not be returning. read more

I waited an HOUR for the girl to make my nails look worse than when I came in. I will NEVER come back. My 1 year old niece could've shaped my nails better read more

Their service is subpar and their polish does not last. I think it is diluted to stretch it longer. I've given them a chance two times and their shellac did not last more than 7 days. This last time lasted 4 days. read more

I went in today for a mani/pedi and my cuticle was cut on my big toe, left foot. I immediately alerted the nail tech who kept working on my foot. I yelled "ouch" and pointed out the blood and told her I believe you cut my cuticle. She then said she could fix it and grabbed an "unmarked" bottle and squeezed some liquid on it. She then kept shaping my nails and asked me to put my foot back on the tub. I again pointed out that it was cut and that putting it back into the water was a bad idea. I decided to end the service, put my shoes and on and went up front. I told the manager what happened and stated I would pay for whatever service she performed up to that point. I paid $20 and left. A friend who is a nurse has suggested due to the pain I should go to emergency to ensure there is no infection. I will never return and if I could, I would make fliers and post them so no other women will experience what happened to me. read more

Huge selection of gel nail polish, otherwise I wouldn't recommend going. The nail tech never asked how I wanted my nails shaped and she filed them all differently, some of my nails are crooked. My sister got a full set of acrylic nails and they are chunky and poorly shaped. In all, over priced for the service and generally poor quality. read more

I would give this less than one star if I could. If you're a regular you get treated well but if not, forget it! Waited forever and was treated like crap! read more

I have only been to this salon a few times . Today was the last day I will ever step foot in this business . The employees were rude, 10 minutes late opening the salon and acted like idiots . read more

Wow best service ever I had Lee. Ask for her. Just amazing service. She just started working here after she received her certified nail tech license. She showed pics of her new baby! Can't wait to come back in a couple weeks.!! Thanks Lee read more

This place is a nightmare. Don't go. Not relaxing at all. The front desk attendant is rude and they do not honor appointments or give any sort of accurate estimate of wait time. I was given a half hour wait time - once one has waited a half an hour, each extra 10 minutes feels so much harder to walk away. The ultimate wait: 1 1/2 hours!!!!! So freaking frustrating. I literally hate this place. read more

I only go here when I am desperate - that won't even be an option any longer. Owner is one of the rudest nail tech! I could tell the whole story on my last visit but too long to write. There are better and nicer places on Mack Ave. read more

I have noticed that the technicians I've dealt with (2 different) always ask for my payment before they polish me. I am African American and have noticed ALL the other AA while I am there and a few Caucasian clients also are asked (or may volunteer) to pay the technician. I've observed this practice consistently during my 5 visits there. This past week the customer serviced before me was able to pay up front but when that same technician finished me up she insisted I pay her. I asked her why some clients were allowed to pay up front but others (like me) were prompted to pay the technician, she said something about it depended on how busy the tech was. I personality think there may be some racial profiling going on. I plan to ask management about this practice. read more

The salon is lovely and everyone has always treated me courteously. I love the massage chairs for pedicures. I now don't like to get a pedicure without it. They've always been very accommodating if I'm in a hurry by doing both my manicure and pedicure at the same time. Great selection of OPI nail polish which I love. My daughters love to come in and browse all the polishes. It's my go to location. read more

They all seem to go around your cuticle to remove the excess polish with their own fingernails vs. using a properly disinfected tool or cuticle stick! Totally unsanitary!! I should report them to the health department! read more

I have been here on a few occasions when I need my nails done in a pinch and have never had a great experience- but today will be my last time ever. I came in for a pedicure before a trip to a warm location so was hoping to have a good pedicure to last me my whole trip. Unfortunately, the pedicure didn't even last me my trip back to my house. The woman had me sit under a dryer for a few minutes, then came back with cuticle oil less than 5 minutes later and put plastic bags on my nails and shooed me out the door. As it is winter, I had to put socks and shoes on and when I took my socks off, my entire pedicure was ruined and smudged horribly. I called the salon and they offered to redo it, but I would never go back there. Not only was the pedicure experience awful, my technician was harsh and rough to the point of pain. I asked to get a shellac manicure taken off and when she took it off she scraped my nails hard and left them jagged and uneven. Thank you for now giving me chore in removing this horrid pedicure and for depriving me of one that I wanted before my trip. If I could give this place 0 stars I would. read more