lm giving Dr. Gulzeth a 10 if I could me and my son took our dog there Butter and he was very sick…read more. Dr. Gulzeth was very compassionate and very sensitive towards our feelings during a difficult time of putting our almost 13 year old pit bull down we recommend her and staff same day appointment and very very reasonable

I've been taking my pets to Beachland Animal Hospital for a number of years now. Dr. Gulzeth has…read morealways been very compassionate and gives excellent clinical care. Her staff is also friendly and caring. Like every veterinary practice, they are very busy these days, but they always do their best to fit me in when I have a sick animal. I really like working with Dr. Gulzeth, she is competent, down to earth, and direct in telling me what I need to know about my pet. My senior dog loves going to see Dr. Gulzeth and her staff - I don't think many people can say their dog loves going to the vet! She is a large dog and Dr. Gulzeth gets right down on the floor with her and my dog gives her all the kisses. I have two cats as well. It's a good feeling knowing my pets are in the care of Beachland Animal Hospital.

We love Center West Animal Hospital. We have been taking our beloved pets there and trusting Dr Pat…read moreManubay for over 25 years!! Every one of our dogs have been expertly taken care of with not only expertise /professionalism, but also a kindness that goes above and beyond. We trust them completely on how to best care for each beloved pet from mundane things to emergencies.... They are trustworthy. They are reasonable. The quality of care and the knowledge of what's possible and what's best for our beloved fur babies is unsurpassed. Highly recommend.

I have 3 dogs and I was originally taking them to a vet in Lakewood. When I moved to Westlake 3…read moreyears ago, I wanted to find a vet closer to home. Center West has been exceptional. They've managed one of my dog's allergies with a thoughtfulness that no other vet has provided for her. The front desk staff has found ways to help me save money with her various medications. I have a very large pit bull mix and where other offices wanted to muzzle my gentle giant, they get on the floor with him and treat him like any other dog. The entire staff is so sweet to my big guy. And during a time of extreme stress, when he ate something he shouldn't have and had to have surgery, I was snappy and instead of chastising me for not being the best person I could be, they calmed me down and never made me feel bad for panicking. So to say me and my dogs have been treated well there is an understatement.

My bengals are my life and I wouldn't trust them with just anyone. I've put my trust in Dr Raina…read moreand Sally for 20 years. I love the office staff. I can honestly say if I didn't have Dr Raina I wouldn't be able to have my babies. The thought of him retiring someday scares me.

He used to be a great vet. We noticed that he started slipping. And high turnover with staff. His…read morewife is rude over the phone and very cold when you need compassion. The diagnose of my boxer with lymphoma was said to not be lymphoma. A year later , more money and another biopsy, she did have lymphoma, and we decided to never ever come back. Also, the place is dirty. Profits over pets. Retire already. This review has been a long time coming. Do not come here.

My dog has anxiety worse than I do and is terrified of new people so when it came to finding a vet…read morefor her I thought it would be a chore. I've been taking my pup to Big Creek Pet Hospital for years! When you're looking for a doctor for yourself you want someone who is kind and understanding so why wouldn't you want the same for your pet? The entire staff is kind and welcoming! They do everything they can to make my girl feel comfortable and they're always gentle and supportive whenever she needs to be seen. She had to have a minor surgery on her leg and my dog is more comfortable with one vet and they let him do the surgery. Thankfully for my own sanity she didn't have to stay overnight when we went to pick her up she was bandaged nicely and they did a beautiful job on her incision. This place is also very clean I have NEVER seen it dirty which is crazy to me considering it's an animal hospital. My dog just looks at me and I'm covered in her fur. What is their trick!? If you're looking for a place who loves animals as much as you do and who will care for your pets the way they deserve then please check out Big Creek Pet Hospital! I give it two thumbs up but my pup gives it 2 paws up!

Overworked with few vets. Only one location now since the…read moreother closed permanently. Appointments are months in advance.

I do not understand how a profession built around caring for animals can justify refusing care to a…read morevisibly uncomfortable puppy. Multiple practices--including this one--turned us away simply because they were not accepting new patients, without regard to the animal's condition. Searching for a vet was very similar to the health care conditions in our country and a real eye opener. It's hard to reconcile that reality with the purpose of veterinary medicine. If helping animals is the reason for the work, outright refusal of care--especially for a young puppy--is difficult to understand and disappointing. I rated this location with 1star because of the information previously stated.

We were so impressed when Dr. Pohlman actually got down on the floor with our big chocolate lab to…read moremake sure she could see and find everything she was looking for! To us that looks like dedication!

First Vet that had gone into great detail giving all the good with the bad and in a way I could…read moreunderstand, while being caring kind, and relating. I felt like I was talking to a good friend. I would highly recommend them! My little girl is here today !!! Will be forever grateful to Metropet!!!!

My two dogs have been patients at Metropet for over 5 years, and the service and care has fallen…read moreoff a cliff for the past 2 years. It honestly feels like a comedy of errors. I take my dog for an arthritis injection and they are out of stock of the medication, even though my appointment has been on the books for a month. No one bothered to call me ahead of time. I took off work for this appointment! My other dog is on a prescription pill and they refused to refill the prescription even though he had an annual checkup a month prior. So I had to bring him in for bloodwork and of course they couldn't draw blood because he's a tiny nervous dog. Another failed appointment that I missed work for. If you are looking for a reliable vet, do not choose Metropet in Berea.

My dog was super nervous first time there. They were very good with him and were able to give him…read morehis shots. All the staff were very nice.

To follow is a self evident letter sent to Dr. Welsh of Shaker Heights Animal Hospital, Cleveland…read moreOH: Hello, After bringing my dog in a couple of times within this past year for specific health concerns, I found myself stewing about the lack of energy brought to my pet's examination. I now ultimately feel the need to express my disappointment in the casual, almost barely interested, attention brought by Dr. Welsh. On the first occasion, I came in out of concern from the sudden eruption of scab like blemishes on her skin--at diverging locations on her body. Dr. Welsh simply parted her fur to make a two foot distance cursory inspection, and then casually declared that they were all warts. He offered no explanation as to why warts might suddenly erupt at the same time, or whether that they might indicate any possible underlying issues. In fact he made no effort to inform me at least as much to reassure me to any small measure. He did not bother to examine these scabs with a magnifying glass to determine whether they even had any signature texture common to warts. He simply declared with authority that they were warts, and so I had no knowing recourse other than to defer to the certainty of the professional. But they weren't warts. Just as soon as they arrived, they fell off--only days after consulting Dr. Welsh. Which left me with the same questions that prompted me to pay for his services in the first place: namely, what were these scabs and what might they indicate about my dogs health? I know that I spoke plainly to Dr. Welsh on these concerns, and I remember only as much as literal and figurative shrugging of his shoulders. Yesterday, I paid the expense for another concern regarding the clear degradation of my dog's eyesight. This, out of love and concern for her and to determine if there was anything that we might be able to get ahead of that might be causing her diminishing vision: Medicine to improve blood flow in the eye or simply nutritional supplements...I am more capable at speculating about improving my dog's vision, than Dr. Welsh seems to be to expend the energy to blurt out any considerations that he was intended to pick up in vet college. A urinalysis was a given expectation as I had witnessed the tragic sadness of a friend whose dog went blind from diabetes. It was incredibly sad to see his dog barely move on the floor until my friend would guide her by the leash to the door. After I told Dr. Welsh that my dog had lost the ability to focus on treats dropped over her head so as to snap them out of the air, Dr. Welsh floated a couple of torn up pieces of light floating tissue in front of her--I suppose to see if my dog could focus on items descending only one tenth of the speed of a small, shooting dog treat. Dr. Welsh couldn't be bothered to offer any insights regarding what any owner might expect relative to their eight year old dogs vision, or whether my worry might be reasonable. With another figurative shrugging of his shoulders, he seemed to care little about my concern. Nor did he take my dog's stated and observed diminishing eyesight as much of anything worth exploring by committing to a more complete and caring examination-- --like why not examine my dog's response and skittishness when a rapidly moving treat is dropped over her head? The very benchmark action that brought me in to see Dr. Welsh. I think he used the entirely misrepresentative floating tissues only because no treats were nearby and he could make the effort to go into the adjacent room and retrieve some--why else would he not attempt to replicate the very action/response that brought me in to seek his reassuring council. Rather than making that simple action part of his exam, "Maybe go see a (highly expensive) canine Opthamologist," was his only recommendation. Why not say why? Why not offer some of the possible reasons and conditions that might bring an eight year old dog might begin losing her vision? And on, and on.... anything like that that a truly committed and caring vet--caring for both pet's well being and owner's piece of mind--would do as common practice. It leaves me with no other explanation than that you don't care or that you are simply jaded and are growing weary with what you (should) be doing. More concerned at cultivating a relatively easy and passive business for selling pet goods. I swear that I seem to get advertisements from your office twice a week. It's doubtful that I will regain the modicum of confidence necessary to trust your practice to care for my dog anytime again. Because you really don't seem to care all that much. PQ

we had to change vets since our other one on Tyler blvd wasn't coming back to practice.Fortunately…read moreour King Charles cavalier was going to get the best care Dr Gundelly(misspelled). she was 15 with a torn ligament in her knee, and Dr. Recommend a monthly shot for pain and it turned her into a puppy. When her time here was over the nurse and doctor were so compassionate and supportive and talked with us about what we should do. I'm forever thankful how they enjoyed Diva and cared for her !!

Have been going to them for years. Three dogs all very well taken care of. This is a small family…read moreoffice, they talk to you like your pets are your kids? I always give us honesty options and multiple options for treatment, never pressed or forced to do anything. they have always been welcoming to all of us. The only downfall is bc they are small it's gets busy. You have to wait longer than wait normal. But I can honestly stay it's because care is more about quality and making sure your pets are OK then watching if 15 minutes passed for your appointment and then trying to push you out the door.