Great experience at this Facility. Dr. Vo was quite knowledgeable and provided good feedback after…read morethe testing. I am glad to know I am in good shape with my eyes and over all health.

I had Lasik Eye Surgey with Dr. Nasser about 25 days prior to writing this review. I had the…read moreContoura Vision Option (I highly recommend if you are able to qualify for it). I was able to see more clearly almost immediately. During my two week follow up my vision has improved to 20/15! I cannot say enough nice things about the staff. Dr. Vo was great before and after the surgery. The surgery was smooth and only took about 15-20 minutes once in the room. The staff was informative and supportive through the whole process. After 25 days I hardly need any drops and my life is now if high definition! This is a great place to get Lasik Eye surgery if you are thinking about it! A great investment

Staff and everybody was nice. I was given the option of getting the SMILE procedure where both eyes…read morewould be equal even though I might require "readers" sooner or later or have the procedure of getting one eye set for far away and the other for near. I opted for SMILE because I didn't care if I needed readers eventually or even from day 1. For 49 years I've never been able to see far away, That's literally all I wanted. Combine that with the fact I'm left handed/dominate, I knew doing 1 eye far/1 close was simply not going to work. If that was my only option, I would have stayed with glasses/contacts. When I went through the exam and they dialed in what my eyes should be after the procedure, I could have cried. Not only could I see/read the bottom line of the chart, I could make out the lines around the letters. Both eyes. The best I've ever seen in my life. To be honest, they could have doubled the price and I would have figured out a way to pay for it. Now the bad. Every post-op exam they would ask what procedure was I having. I would say the SMILE procedure, which would illicit a pause until I would add, both eyes the same. I should have questioned things then but I did not. They are professionals and if their chart is different, they would ask or talk to the doctor, things would be clarified? Right? I guess not. Day of procedure, they put the drops in my eyes so I couldn't see and the person leading me to the op room asked what procedure I was having. I said SMILE, there was yet another pause (couldn't see it but could hear it) so I added, both eyes the same. Something was written on a tag and stuck to my shirt (ask for that BEFORE the drops so you know for sure they write the correct procedure). Because I didn't speak up, I take partial responsibility, hence 2 stars and not 1. The actual procedure was smooth, relaxing and I didn't feel a thing. Aside from my vision, the only drawback on the whole procedure was my massive dry eyes (not their fault at all as they said it could happen) and gall of the makers of xiidra for selling the most expensive liquid in the world ($700 for 30 small vials). That stuff burned my eyes like I was swimming in a massively chlorine dosed pool. I only used it for a few days before I went back to the regular drops. $700 wasted but nothing to do with the 2 stars. Every post-op exam, I would explain my left eye is seriously lagging and is it possible they didn't perform the SMILE procedure? It was always brushed off as "it's still healing and might catch up". At this point, my left eye (the one they made see close) feels heavy because it's fighting to be the dominate eye, my right/far vision eye isn't as clear as the pre-op exam. During my last exam, I explained the most unsettling part is when driving at night, I can't read street signs until I'm right up on the sign. I told them I really needed a glasses prescription because I can't live this way. They never admitted I didn't receive the SMILE procedure and was happy to give me a glasses prescription. Ultimately I was told because my left eye "didn't heal as they would liked", I was eligible to have that eye corrected for the discounted price of $999. In my mind, I was thinking, an extra grand to get the procedure I thought I was getting from the start? Why not just do what everyone agreed upon and raise the price a grand? Before the DR left the room, I knew I would be going elsewhere eventually and was starting to work out how long it would take me to pay for another procedure (I'm not rich and my eye insurances pays $0.00. My heath insurance did pay all but $60 of the most expensive liquid in the world, so that was nice). The reason why I decided to write a review, is the glasses prescription. I use that to buy glasses at 2 different online stores. One regular pair and 1 sunglasses. Both are off. Mind you, I've worn glasses/contacts my whole life and have ordered both off the internet since that was a thing. Glasses prescriptions are easy to enter. My vision in both is pretty good as long as I'm looking directly out of the middle of the lens or upward. Looking down/down left/right and not so great. If both glasses came from the same company, maybe their fault. Coming from 2 different companies and well... That is what has prompted this long review. I have since known a two people who had lasik after me, both asked about my experience and if I would recommend where I went. I told them the procedure is no big deal. As far as where to have it done, I don't know, let me know. I'll be going to one of their DR's to get my left eye fixed. Sad I'll miss that massive "discount" rate of an extra $999 but oh well.

Just had my SMILE laser eye surgery, everything went really well. I'm really happy with the staff…read moreand doctors they are very l knowledgeable. I did my research and asked questions and everyone was very helpful and I'm glad to have done the procedure.

Horrible customer service I could never reach them.. they never answer. I've been trying to reach…read morethem for months if I could leave zero stars, I would!!! How am I going to get adequate care for my condition when I can't even reach anybody?!

Thorough careful practice, listen to the patient, and make good, aggressive treatment…read morerecommendations.

The doctor is great…read more The costumer service reps at the store are HORRIBLE. After I paid for my eye exam, I called back twice to check on the status of my contact lenses. They basically put you on hold indefinitely until you give up and hang up the phone. I'm currently on hold as I'm writing this and it's been 18 minutes that I've been on hold

False advertising, spent $450 for an exam and 1 pair of glasses plus one pair of "free" glasses…read more.. The exam was virtual, no real doctor there, he was on a projection on the wall. Weird, I think they should inform you of that before you make the appointment because I want to see them in person. Glasses are awful, way too strong..they claim it is the correct prescription and I need to get used to them. Won't change them. I'm out $450 for nothing I can use.