I wish they offered a kiosk option. Wait times are long even with an appointment. The second time I…read morewent, I had to wait 40 min only for them to tell me that they would order my contacts. I was under the impression I would get my new prescription. When I went back to get my trials, I decided to leave after 30 min. and go back another day. I just needed them to hand me the paper. There should be a faster system in place for customers that only want their prescriptions.

Liz and the rest of the team! starting with them greeting upon entering all are have smiles but…read morestandout is Lis she was very accommodating and helping me throughout my time with her I cannot ask for more . You need more of her highly recommended

They overcharge for everything! Greedy and money hungry! If you've paid $150 for a simple eye exam…read moreand they asked you to come in two days later to follow up that should not be an additional $150 charge!!! That is wrong!!!!

It was formerly Dr Tilson and now it Dr Shah now Dr Tilson was a little reserved on in store carry…read moreframes for men but would special order now Dr Shah is not afraid to step out box in the style I like and will still special order those just have to have frames and staff still top tier with service needs

ive been coming here for glasses since i was 12 i think. i cannot recommend this place enough, they…read morehave such a great selection of frames and theyre usually done within a day!! im 20 now and the value has not changed nor has the staff.

I can not say enough good things about this place. The staff was so friendly and genuinely cared…read moreabout me and my vision needs. They had several walls full of different frames to choose from. I ordered the very best lenses they offered and the price was significantly less than I was expecting. The lab is literally right there. Get your glasses the next day.

MyEyeDr (formerly Las Colinas Vision), is a vision store chain that lets you see an optometrist and…read morebuy glasses at the same time. I've been seeing my Dr. here for over two decades. Even with the change from an independent shop (Las Colinas Vision) to a corporate chain in MyEyeDr, it's still a great experience. My Overall Rating - 4 Stars (Atmosphere, Service, Facility, Return) Atmosphere - MyEyeDr is located in Irving-Las Colinas and is a location with many healthcare businesses. Inside is a dedicated area for the optometrist, complete with multiple rooms and high-end equipment. Then there is a dedicated area for you to purchase glasses with the brand-new prescription you just received. It's a one stop shop. 1 Star. Service - My optometrist (for over 2 decades), is Dr. Park. He's personable, thorough, detailed orientated, has knowledge of my vision history, and remembers my family. I feel very comfortable visiting Dr. Park as my optometrist. The receptionist and retail staff are also very helpful. Just be warned, they're really busy in December when everyone is trying to use the Insurance benefits before they reset. 1 Star. Facility - There is a small waiting area for kids (great if you bring them with you), and there are multiple rooms to take multiple tests on your eyes. "Number one or number two? Two or three?" You get the idea. For the retail area, there are a large number of designer brands (Tom Ford, Prade) along with mainstream brands (Ray-Ban, Oakley's). The staff is great. My only issue is that it's very expensive. Even if you have good insurance, expect to pay extra. 1 Star. Will I Return? - Yes. I've been a patient of Dr. Park for decades, and a customer of MyEyeDr too. While it's super expensive, the experience is good and I always end up walking out with a nice pair of glasses. 1 Star.

Outstanding customer service, easy appointment scheduling, unbeatable prices with insurance. Have…read morebeen coming here for several years to get my annual eye exam and my glasses. Got my contacts here recently and Amy was so kind and patient in helping me put them on for the first time and taking them off. Would highly recommend for all your eye needs

You made a mistake but I'm paying for your mistake my glasses that I have and don't use cost me…read moreabout $2000.00 you i told the girl I was going to Kansas and when I came back could I bring in a different frame she said yes I did bring in a frame and the manger said he had to have the lens's I told him I left the glasses in Kansas and they were putting lens in them he got a lot of money for the glasses so he wasn't interested in help me at all and it was there mistake I can't drive a semi until I get them I them talked to the company in Kansas and they said they could help and also get the glasses in a hurry so I wouldn't miss any more work the manger at pearl vision didn't care he made a little over $2000.00 just for lenses I don't wreck amended them at all

Very professional and helpful service. I missed my wheelchair bound mother's appointment but they…read morewere kind enough to accommodate us. Thank you Roshan for the personal care.

Poor customer service at front desk. Would not recommend. Was told my contact lense would arrive…read morenext week and the sample they give me should last till then but was only arrived two weeks later. Ask if I can get more samples meanwhile and was denied with condescending tone.

I've been wearing contact lenses, glasses since I've been 11 I am now 30. I left today paying for a…read more"premium contact lense fitting" out of pocket cost me $90 rather than my usual $40 STANDARD contact lense fitting. I do not wear gas permeable contact lenses I do not wear kerataconus lenses I do not have a high prescription (always been in the -1.25-1.75 range) I do not wear multifocal or bifocal lenses or Toric lenses I'm your straight standard single vision contact lens wearer. Although today I was told my contact lens fitting would be $90 due to the "complexity" lol of my prescription (OD BEING -1.00 OS -1.25) and me being a new patient I have never had to pay this in my life I've always gone to see new optometrist in the past and me being a new patient was never an issue or to cause me to have to pay more. Nothing has changed as far as my RX goes I know she doesn't know that but I'm in the same disposable contact lenses I've been in for years. I was really taken aback at the checkout process the young man was helpful and did go ask the doctor as to why I fell under a "level two" versus a level one and came back with me being a new patient and the complexity of the visit blah blah blah. It's quite unfortunate I had every intention of using my benefits to purchase my contact lenses for a one year supply at this office although due to them not being upfront with the range of cost before hand explaining my benefits and how me being a new patient that I would fall under a whole other category rather than the surprise at check out I decided not to purchase anything from this office. Learned from this situation that every office def has their own policies in place . Although should that be the case that being "new" would put you into the category of a "premium" fitting then all benefits and office policies should be reviewed beforehand with patients I worked at CARGO EYECARE LAS COLINAS as a certified Paraoptometric assistant for almost 4 years and I am very well versed in understanding benefits etc and working at that office we always went over expectations of cost with patients beforehand that's what you call GOOD CUSTOMER SERVICE. That's why I didn't question anything because I knew and understood my benefits prior to the visit guess I was wrong. So just an FYI to potential patients be sure to know what you may have to pay for a contact lense fitting. I even called Eyemed my insurance carrier and explained the situation they stated they've never heard anything like that and weren't much help visit was done and paid I was just calling them to see how or why I fell into a premium fitting There's a big difference between $40 and $90..... Provide your patients with proper expectations beforehand Dr. Ta this is definitely something that should be implemented at the front end since this is how business is conducted here that way there aren't dissatisfied patients and surprises at checkout. ***

I completely got busy and forgot to gush on this bizz; the staff is very customer friendly. A great…read moreface for the eye center. The Doc is amazing. Great overall experience. Thanks!!! I had to pay more as a new patient but I know I won't the next time, and I will go back. Check them out!

I feel this is an all around great office! The Dr. is very knowledgeable and professional. The…read morefront office people are friendly and helpful. I was very well taken care of!

This was my first time going to Ogletree Eye Care and the first time going to an optician since…read moreretiring. I was very happy with the experience. The entire staff was friendly, knowledgeable, and helpful.

I've been going here for years. The staff is awesome- I'm always greeted as I walk in and the wait…read moretime is minimal. The techs have a great sense of humor! The doctors are very caring and thorough, and will explain the test results in terms that anyone could understand. Parking is limited onsite, but it's usually not a problem. The office is very clean- even the saltwater fish tank! They have an outstanding collection of frames, and will help to keep glasses selection within my budget.

Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

Great experience! Dr…read moreKenneth Garza and his team are professional and super friendly. Made an appointment for the annual vision check and was promptly greet upon entering the office. Minimal time. Dr Garza pays attention to listen to my questions and did not rush to go see his next patient. The staff patiently spent time to explain eyeglasses quotes - no pressure to purchase at all. The office is clean throughout. Highly recommended! Check them out if you're looking for an eye doctor around the area.

I've been coming to Dr. Nguyen for years! Have always been treated with respect by him and his…read morestaff!! They do a great job on keeping appointments true to time with minimal wait times!

Had been a patient for 7 years, primarily due to location proximity. Had an eye infection whereas…read moreI needed to have some level of an examination. They could not see me on an emergency basis and tried to schedule me 3 days later...not to mention an unreasonable cost was attached to the appointment. So much for loyalty to a repeat customer. I choose to visit someone else and will continue to do so.