Jordan J did an excellent job repairing our garage door. He was very knowledgeable and awesome…read morecustomer service. The value for the repair was well worth the money and he actually fixed our 3rd garage door opener which wasn't why we originally called. We will definitely recommend him and your company. Oh and we can't forget the phone call we received the next day from a lady at the office to ask how the visit went. Great job!!!

Highly recommend this company! Customer service and workmanship is second to none! Great pricing,…read moreon time, and service was on point! Thank you Jordan! We appreciate you guys! -Chad C

Jordan was amazing, I will recommend Veteran Garage Doors to family and friend, showed up on time…read moreand did exactly what they were supposed to do. Thank you

Hands down some of the best service I've experienced. I called and got an appointment quickly…read more Brandon was professional, and very thorough. He explained everything clearly and got my garage working perfectly. Highly recommend him and this company!

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.

Eli was out within 1.5 hours of calling on a Monday morning. Great guy, great Customer Service…read more Replaced the old spring system with a new system. Eli was highly informative and done within 45 minutes. Outstanding job, Gentlemen!

Do not do business with Midlothian Garage Door Company. They install crappy quality garage doors…read more There warranty is 30 days only. When the same cable breaks on the single door as the double door you realize there is a problem. Then the owner says you must have put the door down on a large object. That didn't happen. I'd hate for someone else to get stuck with this type of workmanship and company ethics. When the repaired the double door they didn't change out any parts. All they did was straighten the track and bend stuff around for over 200.00.

Fast professional service…read more Very experienced owner/technician. HIGHLY recommend for maintenance or repair. No nonsense. Great service.

Great service, fast install and responds fast. Came in and installed a wall mounted garage opener…read morefor me. Things on my end did not make it easy, however he was patient with me and very accommodating. I would highly recommend for any garage door needs.

Fast and amazing service from this group…read more Sean and Brian were very informative and explained the different types of options I had, and worked with expediency. Would absolutely recommend.

Getting your garage door fixed can be a pain. Especially if you are in a hurry. I called this…read morecompany as it was well reviewed, rather than another that was usually not quick to respond. They arrived promptly and got the job done in a friendly and professional manner. The best part was his suggestion to add a brace to my door that would make it last a long time. The brace reinforced a panel that was slightly damaged. Without the brace the door would likely fail at some point.

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

I requested a garage door service for frayed wiring to a sensor that prevented full closure and…read moreopening. Thanks to ProStar for the quick response and even quicker travel and fix! Didn't expect this all to be done within an hour! The price was absolutely fantastic! Thanks to Justin for heading over in a jiffy and solving the problem!

They responded promptly, provided fair pricing, resolved the issue efficiently, and maintained a…read moreclean work area. I would highly recommend their services. Ian, the technician, did an excellent job. They'll be my go to for future needs.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.