I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.

I was able to get my Mom a Ride the day before her appt. Talked to Lori about the troubles of…read moregetting transport for a wheelchair and she assured me they were the right place to accommodate. Kevin our driver was right on time for pickup. He made Mom feel extremely comfortable. Explaining to her everything that he was doing to secure her wheelchair. Kevin was with her every step of the way. Picking her up at the door and taking her in the office. It's also really nice to be able to ride a long if you don't want your family member riding alone. We will not use anyone else other than Ride a Way. Thanks again Lori and Kevin.

I cannot say enough good things about Omni Transport- My 92 year old mom needed transportation to a…read morephysician office on Thursday, May 30, 2024. They arrived on time, wearing masks per our request- both Austin and Ben were wonderful with mom- checked her oxygen, made sure she was comfortable, got mom to her appointment on time and stated and waited for us! They were so kind and considerate. We were very impressed with their professionalism- Thank you, thank you- Highly recommend this company for all your transport needs

Omni went above and beyond to make sure my husband Lester Hankerson was able to be transported by…read morestretcher. His Insurance kept telling us that they no longer offer stretcher rides. Due to the fact that my husband is a double amputee and has other conditions that is the only way he can travel at the present time. Billy, the supervisor, kept calling Transportation with no avail. At the same time his case manager Erica and myself we were doing the same thing. After 2 hours and 30 minutes we conquered the situation and got him back on track with Omni. They were here to pick him up this morning at 7 his regular time. Billy, the supervisor, could have just let it go but he was there to help out when we needed him. What Transportation do you know that will do that? Hats off to Omni.

We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.

I wouldn't send my dog there. The receptionist at the ER was playing games on her phone the first…read moretime I went to the desk. On May 6th at 10:40 if the hospital management has any interest in knowing what's going on. She told me she would send someone out to assess my wife after I explained the pain she was in from her surgery she had that morning....... At GOOD SAM. So after 20 min. Nobody came. I went to the window and asked her why she was on facebook??? She slammed the glass window on me. We left and went to Bathesda North. Wow what a difference. If I could give that hospital a -5 I would. I'd never step foot back in there! There is probably good drs there but if that's how they manage things and let there employees act. They need to do a lot of cleanup.