the 2024 review for this company still accurately reflects how this company conducts businessread more

I had hired this company in May to do a whole house cleaning and they did a very good job. So then…read moreI decided to hire them again recently to do a regular cleaning based on a five hour quote I was given in May. The two young ladies came on time and seemed to be doing what was asked of them per the quote... dusting, vacuuming, washing floors, cleaning bathrooms, etc. I took a quick look around and everything seemed to be in order. But the next day, I checked the kitchen floor and under the shelf units and under the secretary and the hutch and they were still dirty and clearly had not been done. I spoke with the owner, who questioned my manner of checking the kitchen floor and was going to send the girls back over, but I declined that offer. I had already redone the cleaning myself. Then later in the week, I dropped an earring under my bed and had to retrieve it with the ceiling fan broom and found a ton of dust under my bed (see the pic below). And more was discovered under my dresser and under the night stands!! I also thought it was odd that there were no vacuum marks on the rug in my husband's office. I sent the picture of the dust in an email to the owner and asked for a refund of one hour of work, $42, because it was clear that the job was poorly done and I was going to have to do it all myself. At 70 years of age and having many medical issues this year, the cleaning service was a welcome helper (or so I thought!). Instead of an apology from the owner, today, I received a check for $42, and written in the memo line was " extortion, unrealistic expectations".!!! I would NEVER recommend this company to anyone as they do not know how to conduct business nor do they know how to treat their customers!!

Guys were on time and super efficient. Start to finish was just over and hour for almost 500 sq…read more Ft. Carpets were dry in a little over an hour, and looked better than the day we bought our house! They were able to get stains out that other big name carpet cleaning companies couldn't. I was tired of the other companies overprice and under deliver, and I'm glad i was, because these guys did a great job at an exceptional price. Next time i need carpet cleaned, i know who to call!

Josh and Mason were both amazing! They not only told me how their products works but showed me. My…read morecarpet was dry, spot free from my two dogs and smelled amazing when I came home 3 hours later. Plus it looks brand new. Amarillo Dry Carpet earned a new customer today!

Leslie and her team are very professional I would recommend Spotless Cleaning 100% Thank you ladies…read moreso much.

They have been cleaning my house for a few years now and they always do an awesome job. Exceptional…read moreService!

I couldn't imagine a better team to prioritize our last-minute cleaning request with the…read moreadaptability I've yet to experience in any industry. The attention to detail and communication were unmatched, and the price was very reasonable. I'd highly recommend Sheila and her team for any home organization, clutter cleanup, or last-minute project!

I am very pleased with the excellent customer service we received from the time we walked in until…read moreall the work was completed! Adrian greeted us and was extremely helpful, was just planning on getting my shower redone, but we have done that and also some flooring , the workers was very respectful and honest .. cleaning up all trash and making sure we was happy, with that being said Rudy and Hope are just great to work with ! Great pricing ! Family owned ! Honest workers ! What more could you ask for !

Very overpriced. Do your research before you buy from this company. The…read moreinstallations okay but lots of loose carpet left along the baseboards after they cleaned up. They just lost the rest of our business.

I was billed and paid an extremely large amount and anything that was fabric was not cleaned AFTER…read more9 MONTHS. I was told "oh well, you are not our only fire". Now the company refuses to reimburse me for the portion of job they didn't do.

Unfortunately our office flooded after one of the many days of rain we received in Amarillo…read more Albeit, quick to respond, we were blind sided on the quality of the rugs they took from our establishment to clean. We sent the crew with 7 rugs to try and clean and save. This happened 05/19, and we received our rugs back on 06/12/2023. They were not cleaned, I took pictures of them, 1 rug came in with leaves on it and I vacuumed it. I sent in the pictures to the PM and a member of management, of which, we have yet to receive any response. We will be throwing these rugs out. They are not salvageable. Would not recommend this establishment at all!

I use budget cleaning for my home every 2 wks and my boyfriend used them once in the past for a…read moremove out. Always do a great job. I like they dust the stuff sitting on my shelves and under it not just around it. My bathrooms always look great. They bring their own supplies and they are always clean. I had a company use a dirty mop and rags once... Never again

Easy to set up the cleaning appt and did a fantastic job. Took care of cleaning all the window…read moreframes plus all the runners. My doors are sparkling too. My 2nd time to use their services and very pleased and highly recommend! Molly Avila