the 2024 review for this company still accurately reflects how this company conducts business

I had hired this company in May to do a whole house cleaning and they did a very good job. So then I decided to hire them again recently to do a regular cleaning based on a five hour quote I was given in May. The two young ladies came on time and seemed to be doing what was asked of them per the quote... dusting, vacuuming, washing floors, cleaning bathrooms, etc. I took a quick look around and everything seemed to be in order. But the next day, I checked the kitchen floor and under the shelf units and under the secretary and the hutch and they were still dirty and clearly had not been done. I spoke with the owner, who questioned my manner of checking the kitchen floor and was going to send the girls back over, but I declined that offer. I had already redone the cleaning myself. Then later in the week, I dropped an earring under my bed and had to retrieve it with the ceiling fan broom and found a ton of dust under my bed (see the pic below). And more was discovered under my dresser and under the night stands!! I also thought it was odd that there were no vacuum marks on the rug in my husband's office. I sent the picture of the dust in an email to the owner and asked for a refund of one hour of work, $42, because it was clear that the job was poorly done and I was going to have to do it all myself. At 70 years of age and having many medical issues this year, the cleaning service was a welcome helper (or so I thought!). Instead of an apology from the owner, today, I received a check for $42, and written in the memo line was " extortion, unrealistic expectations".!!! I would NEVER recommend this company to anyone as they do not know how to conduct business nor do they know how to treat their customers!! read more

Scents of Pride Cleaning - Dust from under bed and dresser - Home Cleaning Near Me

They have been cleaning my home for quite awhile. I do not have any complaints. They are professional, friendly, and tolerate my dogs well (one likes to jump, and another attacks the vacuum cleaner). The quality of their work is great and I get a lot of bang for the price. I highly recommend them. read more

We've been using Scents with Pride since 2020. They came in and deep cleaned our new home before we moved in. They've been coming once a month ever since. Kandis does a great job making sure everything is clean and places items back where they were. she goes the extra mile and makes sure things are orderly. Kandis is punctual and takes pride in her work. read more

My husband set up the cleaning service by Scents of Pride. From the initial meeting to the bi-weekly cleaning, we have been so pleased with the service and professionalism of Barbara the owner and Doris who cleans our house. I cannot say enough good things about Doris. She does an excellent job cleaning and is so personable. I highly recommend that you give them a try. read more

I have been very pleased with this sevice. They are timely and personable. My house is not only dust free, baths and kitchen sparkle. They use all natural essential oils for cleaning and disinfecting which smells amazing. I will continue to use them! read more

My wife and I and our furry menagerie have had Scents of Pride Cleaning Co. cleaning our home for a year now. Unlike many companies that will start out strong to get your business and then slowly start to slack, Scents of Pride has always been thorough, consistent and amazing. Barbara and her team not only provide the quality work and professionalism you would expect and/or hope for, but they also still tend to amaze me with the little ways they go above and beyond. I feel like we all know how much the seemingly small details tend to count even more than we realize. I would highly, HIGHLY recommend Scents of Pride for your home or business, I'm confident you won't regret it. read more