The simple project we hired them to do turned into a total disaster. The project that should have taken 3 days took 6 weeks to complete and event then was horrible quality. Then they invoiced us for more than twice the cost of the original estimate even after they "took off" some charge for delay and poor communication When we had them out to for an estimate and spoke about the jobs and it was clear that we saw there could need to be additional work added to complete the job correctly once we got started, which should have been included in the estimate. Instead they added more charges later with no explanation. Also On the estimate they simply wrote "materials not included" and never discussed possible costs an then the the cost of materials was 2/3 more than the estimate for the actual work. This is completely duping customers with what their final cost will be! Customers understand there is a cost for materials, which they could include at least a rough number in the original estimate, but if material costs will be almost as much as the work they should include this in their estimate. This is a sneaky, dishonest business practice. Along with the high cost of our materials, we had to pay for every person that came to replace the previous person that did a terrible job. The first person tried to complete the job as a total amateur and ruined what they were meant to improve. Then 3 other workers tried unsuccessfully to complete the job and wasted time and materials to do a horrible, poor quality job, which then had to be corrected by consecutive workers. Finally after 6 weeks the job was completed by a single person in 2 days. Even after all these weeks and people we still have one thing that was working before they arrived and when they finished the left it completely unusable and we have to hire another company to fix what they ruined. By the end when we received the invoice we filed a complaint and they took off a nominal amount but never reconciled the horrible work, time, or inflated charged. If I could give negative stars I would! Do not hire this company! read more

I NEVER do this but they get a big fat zero! Extremely unprofessional! One year later, can't even close my gate due to sagging. I had to argue with their employee because he had all the nails literally sticking out three inches! I asked him to grind them down and he said that would scrape the wood and it wouldn't look good. Huh! I said well it's better than my dogs blood from jumping on the fence and he gave me attitude about my insistence, I'm stunned and totally annoyed!! read more

See all

I used A Master's Hand for a short, simple punch list of tasks. You know, those annoying little things that pop up with homeownership. The tasks were things like fixing misaligned closet doors, replacing torn mesh on a screen door, etc. At every step of the way I felt like I was dealing with a professional company. The service man was polite and helpful and completed the work in a timely manner. After the work was complete, they called to assess my satisfaction. I am surprised by the 1 star reviews, given the nature of the industry, I think some people are predisposed to be distrustful and have unrealistic expectations. The company provides a good service and is not just some guy with a tool belt and a truck. A Master's Hand provides handyman services in a professional manner. We talked about the job and scope, assessed how long it should take; the service man showed up, did the work, the work was done well, and I paid them. No issues, nothing to complain about, they did a great job. read more

I have referred Jim and his company to a number of people who contacted my construction company requesting services that we don't provide. Jim Bartlett is my first call to handle duties that are too small for us to provide and he has performed with quality service and workmanship. He is knowledgable and professional and a company that I can refer with confidence! Curtis Welch read more

To sum up the experience... Don't trust this company! Their technician shows up late, and just like their customer service people, leave messages on a work number, even though they were provided a home number. They charge too much for supply runs to a store 3.3 miles away, fail to respond to negative feedback, which they block from their site "customer testimonials" in an attempt to keep a squeaky clean image and provide outrageous quotes to keep you from finishing your home improvements (i.e. nearly $1000 to install baseboards and casing in a 10 X 10 room. The words Customer Service is not in their vocabulary! read more

I have already filed a complaint against them with the BBB and the State's Attorney's Office. It doesn't get any worse than this! We will be filing a suit against them for the damages of allowing them to butcher our home adds up, therefore no indepth details will be disclosed here but BEWARE. A Master's Hands online reputation is NOT anywhere near reality! read more

I have been on several jobs that The Master's Hands has facilitated. I have noticed that they are completely honest and a dependable company that does very good work for people. I always enjoy hearing the reviews from my friends after I refer this company. read more

After seeing the work that A Master's Hands has done in several different capacities, I can confidently recommend them to anyone in search of a reliable, prompt, quality-based handyman service. Whether it's a repair job for something minor or a complete kitchen remodel, Jim and his team are dedicated to the final product and a satisfied customer. Quality, integrity, and expertise matter--no question, 5 stars! read more

I had used this organization in the past. When I attempted to schedule a new job, I received a very rude response from the owner. I will be taking my business elsewhere. read more

We've been using AMH regularly for 2 years now. Jim & Michele do a great job for our company's clients. We call them frequently for carpentry & minor renovation work so our paint teams can keep working. read more

Read this entire thread. Although they've mentioned it twice now, I think, in their replies to my review, there was never an offer to paint the ceiling at their cost. Never. Their long winded, convoluted explanations about how nothing was ever their fault may have, in their minds or poor communication with each other, evolved in to them thinking that was the case but it was not. Ever. But, If my review helped to improve their processes, that is a good thing. And now they should just let this go and stop trying to explain away a very bad experience. read more

I recommended A Master's Hands to a client of mine that had numerous different odd job needs around their house (caulking, etc.). She thanked me, said they did a great job and was very grateful that I introduced. That made me look good so I will definitely be using and referring Jim and his team more in the future! read more

A Master's Hand has helped us and our clients in a pinch on many occasions. These guys are great at what they do, they're professional, and best of all, they're compassionate and nice! When you have someone working on or in your home, it makes a big difference to have that person care about you and your needs. Give A Master's Hand a call if you need a remodel or even if you just need a hand! read more

A Master's Hands was pleasant to deal with. Our contractor John was very knowledgable and a pleasure to work with. Everything was done in a timely matter just as we discussed. He was professional and kept updated on everything that was going on as he made progress with the work. We will use him again in the future! read more

A Master's Hands is professional, reliable, and very helpful. Their team is passionate about serving clients, and I would highly recommend them! read more

We have worked with A Master's Hand on several projects. Jim, Michelle and their team are very very efficient. They hold to a level of quality that is uncommon among handymen....practically unheard of. Timelines are on point. Communication is outstanding. Any time I refer one of our customers to them, I have full confidence that they will reflect their good name and mine. We highly recommend them. You raise the bar A Master's Hand. Thank you!! read more

We recently worked with Jon Majerus on our bathroom remodel and I would highly recommend him and a Maser's Hand to any work you need done. The entire team was very easy to work with and extremely flexible. We had a bathroom built in the 1930's and were not sure what to expect as part of the remodel. Jon was able to transform our bathroom seamlessly with no stress. The detail work is perfect and our bathroom looks incredible. We were able to stay on time and budget and communication was clear and easy. I would highly recommend for any project and will work with them again in the future. read more

I cannot tell you how many horror stories I have heard about handyman services here in Denver...With A Master's Hands you won't be one of them. Jim will do a great job on all your projects! The work is quality, and Jim will do what he says and take GREAT care of you and your tasks! read more

Mo did an excellent job. I had two interior doors that needed to be replaced along with some other jobs. One interior door had to be measured and custom ordered, it was no small feet. Mo had to measure every slot and hole to match the new door with the previous one. Without his careful measurements the install would have been a disaster. He also changed out some old and failing faucets, helped fix my patio and remove some side molding. I would highly recommend A Master's Hands if you need some work done around your place. read more

I have been very impressed with Jim passion to serve his customers. I would absolutely recommend them to anyone needing general handy work done or help with home projects. read more

I found A Masters Hands and they were so helpful in fixing my food truck. I had some problems with several things and Jim fixed them all in no time! I couldn't have been more pleased. The service was spot on (calling, texting, etc...) It was a very smooth process!! Totally recommend them. read more

I work in the home services industry and handyman work is a difficult task, as i have seen a lot of sub-par companies. A Master's Hands, however, is the best I've seen. They have the staff to handle numerous jobs, when i've seen other handymen get overwhelmed. Jim and his crew also focus heavily on customer service, going above and beyond with their clients. I have no hesitation referring my friends, family and clients to A Master Hands. Time and time again, they have delivered stellar service. Thank you! read more

I hired a Master's Hands to add storage to a window seat in my master bedroom and it looks amazing! They were very professional and friendly and communicated the project scope every step of the way. Am looking forward to hiring them for future project needs. read more

I have searched high and low for a handyman in Denver. Jim and his company are the best of the best. They were punctual, friendly, fast, efficient, and reasonably priced. They had a simple job to do but after opening a wall found more and more details that had to be addressed. I thought the pricing for the extra work was very reasonable and included many after work hours to get the job finished. I have already recommended A Masters Hand several times and my friends and clients have been very satisfied with their work. read more

I had several projects where we needed a skilled handyman. Jim and his crew were professional, on time, courteous, clean, and provided exceptional work. Thanks for all of your hard work and staying on top of everything that we needed. Highly recommend Master's Hands!!! read more

Everyone these days is a handyman. All you need is a business card and a cell phone. What separates Jim and his company is that he cares. He knows his craft, and he hires people who share his vision. His background is in corporate America, but like many of us, got tired of the rat race and wanted to build something. I love stories like these. Doing things ethically and building a business is one of the cornerstones of the American dream. read more

I have used Jim and his crew on several projects. They are always on time, extremely professional. They know their stuff and get the job done without charging a fortune. I highly recommend this company. read more

Jim helped me with a project recently and I can't thank him enough. Timely (arrived early), Worked quickly and efficiently, and was able to troubleshoot when asked. Thanks for all of your help and professionalism. read more

We use Jim and his team regularly to do work ahead of our crew - they're always on time so we can be too. This is important in home services, other trades rely on handyman & light construction work to keep things moving. We've been in business 20 years and A Master's Hands is one of the best. Thanks Jim read more

Long story short, the very small amount of work we hired them for took over 3 months to "complete" and 3 of the 6 things we hired them for still aren't done correctly. After they initially "fixed" our issues (grout in the bathtub, replace one ceramic tile in entryway, install 3 transition strips from tile to carpet and rescreen our windows) I called after receiving the invoice to have them come back out and redo the work. This rescheduling took forever and then when they finally showed up to do the work it was still subpar. These weren't hard tasks so I can't imagine the quality of work they would do on a more in-depth project. read more

Needed Drywall and painting from water damage related to the storms in the last year. Not an easy job. They were prompt, gave a clear estimate and did the work both timely and very well. Workman, Bob, was engaging, worked hard, and knew his stuff. We could not be happier to have found them, and if needed, will call them again. read more

With so many major remodeling jobs underway along the Front Range, it is difficult to find a good handyman to take on smaller jobs. After mice managed to chew through the original drywall (!) flooring of the kitchen bump-out of our ranch home, we spent the fall and winter trapping mice under the sink and trying to block their access from the outside. Nothing we tried under the 8" high space would work, and, Not wanting to spend another season catching mice, we decided that we needed to replace the external flooring of the bump-out. After trying several other recommendations without success, I came upon Yelp reviews for A Master's Hands, and decided to contact them. Within 30 minutes of my email, Mindy called me back to discuss the problem in greater detail and, after consultation with Jim, scheduled Mo to come out to the house the same week. After careful review in a very cramped space, Mo offered the more permanent fix of a metal sheet, instead of plywood, to eliminate the potential of any future mice problems. Over the next 2.5 hours, Mo took the time to explain his approach, review and get sign off for the cost the materials, and get my okay on his work. He also noticed a particularly horrible attempt on our part to fill a 1" crack between the driveway and garage, and I readily agreed to have it removed and replaced with more appropriate materials. Mo did an outstanding job in both cases, and we have every confidence that the work he did will last a long time. I found Mo to be professional and very personable; he made certain that I reviewed the work and was happy with it before he left. Michele followed up a few days later to ensure that the work was satisfactory. I thought that the final bill was extremely reasonable, and they all were a pleasure to work with. I would absolutely recommend A Master's Hands for handyman services, and will request Mo specifically, if he's available, the next time we have the need for help with a repair. read more