Horrible customer service!!! Marcus is the owner of the company and he never returns phone calls or…read moreemails. They are NEVER available. It's so inconvenient to make any changes to the insurance and it's just an endless waiting game. Don't go with them!

From the owner: -Auto Insurance -Home Insurance…read more-Life Insurance -Business Insurance -Health Insurance

I love this place, they have great customer service, and really care about getting their customers…read morethe best results and great prices GO SEE DULCE FOR ANY OF YOUR NEEDS ‼

From the owner: At CINCO Auto Insurance in Dallas, we’re committed to making insurance straightforward and…read morestress-free. Whether you’re looking for auto insurance, homeowners insurance, renters insurance, or coverage for your business, we offer a wide range of options to fit your needs. We also specialize in commercial auto insurance, trucking insurance, and business owner’s policies. No matter your credit history—good, bad, or no credit at all—our team works with you to find the right coverage at a price you can afford. We’re proud to serve the local Hispanic community, and with bilingual agents available, we’re able to assist in both English and Spanish to make sure you fully understand your coverage options. Our goal is to provide a welcoming environment where you feel comfortable and confident in your insurance decisions. Whether you need help with a new policy, renewing your existing coverage, or simply have questions, our friendly agents are here to guide you every step of the way. At CINCO, we believe that insurance should be simple, affordable, and accessible. Let us help you find the peace of mind that comes with knowing you're covered. We’re here to provide personalized service that’s designed with your needs in mind.

Refreshing to find an energetic and helpful insurance professional, Kasie Ricart. Highly…read morerecommend. Motorcycles, boats, home and auto insurance made easy!

I can't imagine a better experience with an insurance agent. Very responsive, very helpful, very…read morepersonal. Kasie does a great job communicating information and has helped us find the best plans that make sense for our family. Ricart Insurance Agency is highly recommended - not a single complaint in 1+ years of service.

This company our crooks I literally had this plan less than 24 hours and they charge me a $65…read morecancellation fee even though the lady who told me she didn't know because she's never done this before Claudia told me it would be a zero dollar fee. The manager, Ariel at the Denton TX location, is so incredibly rude. She was basically yelling at me and trying to talk over me on the phone. I would never ever give these people any kind of money again. I would advise anybody who's thinking about joining Fred Loya to seriously reconsider.

How do you give negative stars? This is the worst Insurance company ever. I don't know why BBB is…read morenot all over them. They refuse to pay claims, and twist facts . I wish I had filed police report on accident. If you are involved in accident with one of there clients beware! Document, photograph, and try to get police report!! Scam artists! I can't believe they're able to get people to work for them and pull these scams off... What a horrible job those people have., cheating people out of there money.

State Farm- scott LaDuke office is a great insurance office. The respond promptly. The have fair…read moreprices. The staff are friendly and treat you like family. Big thanks and appreciation to everyone.

Scott and Laura have been amazing to work with. We have had some unique situations, and they have…read morebeen able to sort out the issues and resolve our insurance needs. They have been extremely responsive and always follow through! I would HIGHLY recommend them as your insurance agent!!!

I have been with State Farm for a long time. My long-time agent retired, and I went with Claudia…read moreSalas's office. I wasn't sure what to expect because I am not good with change. I have had to contact the office a few times over the past couple of months due to some changes I needed to make to current policies. Everyone I have had dealings with at Claudia's office has been wonderful. Over the past couple of weeks my wife and I have been dealing with Jasmine. She has been great! She is very friendly, stayed on top of things and communicated well.

The ladies were awesome and provided a very welcoming environment…read more I went to review my policies and they were able to answer all my questions adequately and professionally !! Would definitely recommend this office

This company is by far the WORST car insurance company that I have ever had. As someone who needed…read moreinsurance at the time badly because I was new to the state of Texas, I DO NOT recommend. Shop elsewhere if you can. Way too many limitations and restrictions for a not so big insurance company. I didn't care for the price or that you have to renew every 6 months but I was willing to deal with it if it worked out.. HORRIBLE customer service also. One woman hung up in my face when she told me she was transferring my call.

I was involved in a wreck on 1/27 and attempted to make a claim through Texas Rangers / Amex Auto…read moreInsurance. After days of getting nowhere by phone and email, I went into the office in person on 1/29 hoping for actual help. Instead, I was told there was nothing they could do. They said they couldn't assist with filing the claim, couldn't contact the third party company, and that they would "get in trouble" if they tried to help me beyond handing me a phone number and an email address both of which I had already called and emailed multiple times. Their only advice was to "keep calling" and "wait a couple of days," which is completely unacceptable when you're without a vehicle and need repairs handled promptly. No urgency, no advocacy, no customer service just excuses. This was an incredibly frustrating experience during an already stressful situation. I expected guidance and support, not to be brushed off and told to fend for myself. I do not recommend this insurance or office to anyone who expects real help when it actually matters.