This place is fantastic and the service is always on point. Great selection and cost.read more

They claim they have great customer service. Just try to return something (a new,unused product)…read moreand see how great it is. They are going to be in big trouble when the Home Depot in Anna opens. Why would anyone pay more here than they would at HD? And HD is hassle free on returns.

The definitive place to go in Bonham for hardware, lumber and an assortment of fudges. They have…read morefair prices on most items and the staff is attentive. I was fixing up a rental house in Bonham and was very glad to have Bonham Hardware in town or would have had to go all the way to McKinney. They have a good selection of the basics at a reasonable price.

Bonham Hardware/Fix and Feed…read more Lots of inventory in every category you might expect at a hardware/lumber yard/feed store. The problem is the staff. Not willing to get off their butts to help. I normally have to hunt down an employee and ask for help. Not particularly friendly. Most have a don't-give-a-rat's-butt attitude and have that small-town you're not from here so I'm gonna sit and stare at you or ignore you completely. There are exceptions. A few employees are friendly and go out of their way to help, but those are few and far between. Example: The last time I was in the store, I saw a plasma cutter that drew my interest. No price tag displayed. No employees nearby. When I checked out, I asked the girl at the register if she could check a price on an item. Please note that the cash register has a database where she could easily look up the price herself. Instead she picked up the walkie-talkie and yelled for a price check. Nobody answered. I got checked out and as I was finishing the transaction, an employee on the walkie-talkie finally answered and asked if anyone had taken care of the price check. My cashier told the other employee not to worry about it. I told the cashier I was still interested in the price. Her response "He's probably all the way at the back of the store" (which meant she wasn't about to ask this other employee to do the price check. This is typical of my experience at this store. Cool. I'll buy it somewhere else. I genuinely hate going into this store and avoid it unless it's the only place in town that has what I need.

Update to battery charger price review. Happy to say after talking to Mr. Ward from Fix and Feed…read moremanagement, he agreed that indeed I should only had been charged what the price tag said. Went back and got the charger for the price that was on the shelf tag. Thank you very much Mr. Ward. I will continue to bring my business to you. Thanks Fix and Feed & Mr. Ward David C.

I do not know about other locals of this store but the one in Quinlan is run by rude college age…read morewomen who seemed put off by having to talk to my wife and I about ordering a specialized feed for our clients (horses). We were willing to buy a pallet of it and were not asking for any special discounts. This location is closest to our horse stables and it made sense to get the product at that location. We like to shop locally and support small businesses. Most people do nowadays. The first time I asked about the potential for getting this feed ordered, I was told that only one person could order it and she would not be at her desk until the following Monday morning. The cashier was helpful and kind. She took down our information and said she would put it on the manager's desk. I watched her walk it up to the desk, wished us a good evening. Again, was very pleasant. Monday I did not receive a call. Tuesday I did not receive a call. Wednesday I called the store and spoke to someone on the phone who said they were a supervisor and that the manager was busy and would call me back. Two more days go by with no phone call to either myself nor my wife. I was in the area on that following Saturday and decided I would stop by to see what was going on, trying to give the management the benefit of the doubt. The store was busy that day due to some sale or event they were having. I asked a cashier if the manager was there and she pointed outside to the table set up on the lot. I saw a table set up with food and I saw two very young women laughing and chasing each other around like high school kids. I assumed that the cashier must have been pointing elsewhere so I thought I would ask the girls where the manager was. To my surprise, both of them are the managers. I asked if anyone had tried to call me about the feed I wanted to order. One of them was pulled away to handle something, and the other was taking over the draining task of giving me the time of day. I was still behaving myself and being considerate. I was not letting on that I had been ignored for over a week. All I wanted to know was if it were possible to order a product they do not stock. That was all I wanted to know in the first place. The woman said she was the assistant manager and spoke to me in a condescending rude tone about how I needed to understand I was not the priority, there are other customers, and if I would be patient she promised that the manager would give me a call. She turned her back from me and began talking to another young girl and laughing about something on the other one's phone. I stood there until she turned back around and told her I had waited over a week for a phone call to just let me know if it were possible. She rolled her eyes, "yes sir, I realize that, I will let you know, and I will make sure the manager gives you a call." I had already made a decision that even if the feed could be purchased there, I was not going to give that store one single dollar. I went back inside the store and saw the cashier that helped us the original night we inquired about the feed. She had a long line of customers and was also helping the cashier next to her while packaging up something for an elderly woman at the brownie counter. She had the awareness to see me and smiled asked how I was, and if I was going to be able to get our horse feed order. She was clearly busy but took the time to acknowledge me and remembered why I had come to the store over a week prior. I told her that I had never received a call back, and she began apologizing and saying she promised she had left the note for the manager. I think she may have thought I was going to bite her head off, but I told her I knew it was not her fault .I explained my frustration with the way management behaved ten minutes prior. She listened and then offered a suggestion, asking if I was in need of that particular feed soon. She gave me the number to another feed store a little farther away and she told me that a lot of horse owners get their feed there, maybe they would specialize in horse products more than Fix and Feed. She was right. The feed store she told me about had my feed in stock. They do not list their product vendors online which is why my wife and I did know about it. I do not like driving to that store but I am willing to make the drive just so I do not have another conversation with the management at the Quinlan Fix and Feed. Since then, many of our clients have complained about the management of that location and shared similar stories with my wife. I have never been disrespected in such a way, especially when I was trying to give them regular business, possibly buying a pallet of specialized horse feed at full price monthly. The Quinlan store employees are professional, considerate, and seemed to care. The management should take some notes. I also asked for the owner to call me, left an email on the store website, and have received no communication.

Consistant! They usually have what I need when all other location are sold out. Staff is very…read morehelpful, knowledgeable, and there to lend a helping hand when needed. I recommend checking them first for all of your farm needs.

Love this store! Just yesterday I was in for a few things and couldn't find something...the nicest…read moreyoung man...Jacob helped me. He was so pleasant! Thanks Jacob!!

Day's Ace deserves the best review I can ever write…read more It's hard for me to accurately capture a more positive business than the people behind the scenes: all of the many employees in getting valuable components for the home and even the work environment; in the truly beginnings, the store was located in close quarters to the Flagship Kroger grocery store, located at Carroll Blvd., and usually the friendly staff tended to a feline, who roamed around the store. It's since moved to the other extreme end of the large parking lot, near the Denton Movie Tavern; the friendliness must have been "Baked in," because going to Day's Ace is like going back into the good old days, when physical problems around the home could easily be resolved by making a quick run to Denton Center. Cheers, Mark F.

Wow, the customer service (attention) knowledge and variety of products amazed me. I've been to…read moreboth Lowe's and Home Depot trying to find a propane hose and fittings with no luck in help or interest in helping. I will take all my hardware, household goods and bbq business to this store from now on. Surprise yourself and visit them.

New in town, - Jim Madden - was absolutely amazing! We needed a bunch of small screws & such. He…read moreled us around the store & helped us find the exact pieces we needed! He's sweet, helpful, & funny too! Thanks so much for being a doll

Why support your local business when they will not support you?! Bought a Stihl trimmer. Spent…read moreabout $45 more in order to support a local business. When the trimmer string broke, they told me they could not help. One guy literally laughed, yes laughed at me. So F Elliott's. Not what they used to be.... Might as well just go to The Home Depot and get same shi--y service for less.

Was shopping for a new Traeger, and saw they came down in price during "black Friday/week". Went by…read morethe local Elliott's, spoke to the same employee I met a year ago who sold me my first Traeger (Victor) and concluded the deal. This store is so helpful like the old days of the local hardware store. Every employee is nice and helpful. I will continue to patronize this store prior to the Big Box stores. Well done folks!

I have been shopping at Elliot's Hardware for years and the staff is always so helpful. There is an…read moreolder lady named Jill that has always taken the time to make sure I had everything I needed for my project, usually generating add-on sales to my project's benefit but the disappointment of my wallet. While most of the staff is outgoing and helpful, last weekend Jill was especially helpful and helped me work through my project needs to avoid a follow-up trip for something I forgot. As long as people like her work there, I'll remain a loyal Elliot's customer.