Daniel at Maple Florist in Coquitlam was very helpful and accommodating. I had questions and a…read morespecial request on a certain funeral flower arrangement. I didn't hesitate to complete my order and pay soon after. Unfortunately, I found out late that the bereaved family didn't want flowers. I cancelled my order and was refunded the same day. That's excellent customer service! Will definitely go Maple Florist for my next flower needs.

POOR, poor customer service. The girl behind the counter seemed a bit lost and the fellow in the…read moreback was just rude. I went in to get birthday flowers yesterday. Even though some of the pre-made arrangements they had were nice, when I asked to buy more flowers and add them in to make a larger bouquet I was told by the fellow "No". He then told I could buy the bouquet and then add them myself. Not the best way to encourage repeat business or any loyalty. Prices are average, they had lower priced signs on the buckets and higher priced tags on the arrangements. Nothing special here folks, SKIP IT! **Follow up note - Most of the flowers died a day later**

Reliable service and good selection of options for bouquets. Very good value overall.read more

Based in Los Angeles, we used Yelp to look for a local Vancouver florist who would be able to send…read moresame day florals to a birthday girl. Loved the arrangements on their website and decided to order one of their bouquets. So happy they were able to customize our requested color scheme and send it over ( even though it was past the cut-off time for same day delivery ). The recipient was very pleased and sent us this picture. Thank you again!!!

I received the most beautiful bouquet of flowers I ever had from this florist. Not only was it…read morebeautiful, but such unusual flowers that I had never seen before. Will definitely puechase here in the futur!

I needed a very special arrangement for friends that just married and was directed to Garlands. My…read morefriends loved it and shared a photo. The arrangement they sent was really beautiful. You just never know how well a florist will do when you have something sent and Garlands didn't disappoint. They will be my go-to florist from now on.

Fading like a flower…read more.. After the florist I have been to for over 10 years screwed up badly a few times consecutively, I decided to change (the biggest failure of any business is losing loyal decade long customers over incompetence to deliver what customers request and paid for). The first couple of times were exceptional good with my orders here. However, the last 2 times I needed to ask them to redo the whole floral arrangement and design (funny how I have to tell them what to add and how to wrap it :facepalm) I paid extra for that which I didn't mind cause most of the time we buy flowers for special occasions such as birthdays, Mother's Day, Valentine's Day, etc... a decent florist or flower shop should keep that in mind. Can't just whatever with a flower order especially a customer pay good money for them (can't be the same result as me picking a few dandelions off the sidewalks, wrap it with a sandwich bag and voila.. call it the day). Anyways ordered a dozen of pink rose bouquet for a relative's birthday (preordered it a few days ahead, website said $72 but store charged me $92 before tax... perhaps update your website?) When I went to pickup the rose bouquet, I was literally speechless. It's utterly one of the worst bouquet of roses I have ever seen, I literally could've pickup one from Safeway for $19.99 and would've been 10x more pleasing to look at. The roses look as it just did a marathon at the Sahara desert, some of the leaves have bug bites and a 5 year old could've done the wrapping better. I was too embarrassed to give it as is, had to go home to put the roses in a glass vase with some water, trimmed off the bug bite leaves, rewrapped it. I would've just ask for a refund if time wasn't tight. (:facepalm) Seriously, it is unacceptable because just like I said most flower orders are for a special occasion or special someone (seldom to an ex and hope they choke on a bug). I don't need an apology or want anything in return, but please deliver a product at least presentable for what your customers paid for. Unfortunately wouldn't be a repeat for me, this was the 3rd time it failed to deliver. (maybe it's time for me to secretly borrow my neighbours roses from his rose bed and master the artistry of being a good florist). Are good florists hard to find nowadays or the creativity is fading like a flower??

They provide the most beautiful arrangements you can tell they are made with love. Would go no…read morewhere else

I have been here before to pick up potted flowers several times. This time around, I was looking…read morefor disbud mums. Now, it is not a common flowers in most florists but I had a feeling Christina would have it. Gave the florist a call and Christina (the owner) answered. I told her exactly what I am looking for. She said she has 8 stems and in green, white and lilac. I told her I will take all of them. When I got there, she was most helpful. Shared many tips on how to prolong the life of these flowers. I asked if she could supply them on an on-going basis and she said absolutely. I picked up the flowers on the 27th of Dec (Sunday) and the flowers are still looking so every beautiful until today. Christina said she will have new delivery around Jan 6th and she will definitely call me then. I am so happy to not have to hunt around for disbuds anymore. Most importantly, I am more than pleased with Christina's service. She made the entire experience so special. She asked questions, made recommendations and made me feel well taken care of. I can't wait to return for many more bouquets in 2021

Be warned, this flower shop does not follow thru with all their orders on major holidays. My twin…read moresister and I live in Toronto and decided to split on a flower basket for our mom on mother's day. To our disappointment, she NEVER received the flowers. We spent close to $100 and was excited to surprise her. When we called the next day to follow up with what had happened to our order, the lady on the phone claims they had sent us an email detailing their inability to supply the pictured basket and had asked us if we were ok with a different basket. And since we never replied, our order was never processed...... Oooookay?!! I call major BS. We NEVER received any email from them. All we know is that this flower shop RUINED mother's day for us. And we will NEVER RETURN.

Used flower factory for our wedding. Horrible communication and service. Would not recommend.read more

I love this shop. It has wonderfully curated bouquets of flowers, choices of cacti either potted in…read morea nice selection of containers or imported. There are other small plants and you can ask for flower arrangements to be made. Also, it smells lovely in the shop. On one side of the shop, customers can also buy cards, candles, fragrances, wrapping paper, etc. The service is great. I had someone helping me immediately and received advice on how to care for the flowers. A limited number of people are allowed in the shop at once, and it supplies masks as well as hand sanitizer during Covid times. I recommend stopping in this shop if you want a nice selection of flowers or are looks for quant little gifts.

I wish I had trusted the other 1-star reviews here. What I received was shockingly underwhelming…read morefor the price I paid. The bouquet was tiny, the flowers are already old, yet the cost suggested something much more substantial. The pricing vs. quality feels completely out of sync, and the presentation did not match expectations at all. This location is the much worse lotus florist than the Brentwood mall location. This experience felt misleading, and I wouldn't come back or recommend it to others. RUN. UPDATE: In response to the manager's private comment--some issues can't be resolved behind the scenes. When customers pick up flowers they've paid for and pre-ordered days in advance, they reasonably expect them to be fresh and presentable. Receiving withered blooms and leaves damaged by insects on an important occasion is unacceptable. Not everyone has the time to wait for a fix, especially on the day the flowers are needed. This review is public and remain on the top so future customers can be aware of real experiences and make informed decisions, rather than risk running into the same situation. Hopefully this review helps people out.

Natalie is kind, generous and very knowledgable about her craft. I stopped for some flowers for a…read morefriends birthday and she put together a beautiful bouquet that was so cute and colourful! She even added a pink celosia for free! It's evident that she cares about her customers and is grateful to be apart of every milestone and celebration. If I lived closer, I would definitely be in this shop more :) Support this talented floral designer and give her a visit! You won't leave disappointed!

If you're looking for a florist Brides and Blossoms is the one to choose--they won't disappoint!…read moreI recently ordered a flower arrangement for my sister after her husband passed away, and I was blown away by the exceptional customer service and genuine care I received when I visited the shop. I explained what I had in mind, and they exceeded my expectations with a stunning arrangement.

Ordered peonies from her over the phone for $25, honestly did not know she puts her heart and soul…read moreinto her work. I will always be going to her!! The presentation was amazing, the quality of the flowers was great. Never will I go to save on foods or safeway