Just another head. When asked about services "check out the board out front". Asked about getting a…read morehard part.. didn't happen. Extra services never offered even when asked for ... check the board for prices. Plastic dog turds in work place. Never going back. Get MUCH better for tha same cost.

Overall good experience, hair length was out of whack. Jennifer did a overall good job of evening…read moreout the length. A little to short on the sides but will grow out to a look I wanted. Thanks to a sweet stylist. To

The atmosphere is relaxing, wonderful staff.love my facials by Lara and the pedicures are so…read morerelaxing

It was a fantastic experience, we went as besties for a bestie's birthday, first time at a head…read morespa, it was a very relaxing experience, it was both of our first time receiving that service, she was very knowledgeable with explaining the process and offered products and tips for maintaining scalp and hair health

Dry Bar in Legacy Village is one of the only long standing blow dry bars in our area, many others…read morehave closed. They have another location in Westlake. I've been to the Legacy Village multiple times. I prefer this salon over my regular hair salon or other places due to efficient service and reasonable prices. AMBIANCE: Modern, light and airy aesthetic - white and yellow accents. The salon has a small lobby with a few chairs and salon in the same open space. All salon chairs face mirrors (front and back). Hair washing area is available in the back. The salon always remains pristine and pleasant. Yellow accents immediately elevate your mood even on gloomy and snowy days. While your service is in progress, you can watch TV's with closed captions. That's how I learned that Dry Bar provides styling for the Bachelor TV show. The salon has their own line of products. You can find shampoos, hairsprays, and other styling potions. There are also styling tools on brand - yellow! They don't push product which is lovely. SERVICES: The salon only offers hair services - blowouts ($59), updos ($99), dry styling ($35), and add-on hair treatments. If you want to make it a lifestyle, they offer barfly memberships. They are 45-$90 per month with few blowouts and perks included. The value is much better than at full hair salons or when hiring a hair artist. I always get dry style (no hair washing, just styling). It's a steal for $35. Blowouts honestly take too long to complete and don't provide a world of a difference compared to dry style. Essentially, I find the two very similar. You will be able to select various styles during your visit. You'll flip through the Lookbook to select styles (pictures examples are included on its pages). I usually go for the Old Fashioned. It provides gorgeous classic curls and holds the best. The salon uses their own product line for styling, which provides amazing hold. You can also add-on services like scalp treatments, seasonally Chloe wine bow for the holidays, and a braid to your style. If you have extensions, your service may take longer time. You'll immediately know when booking. SERVICE: The initial booking is extremely easy. Just go online, find date/time, add credit card, and book. Payment is collected onsite after the service. Every phone call about services is expeditiously answered. There are always many available booking slots day or night. Front desk staff is usually extremely friendly. They really want to ensure that your experience is smooth. They even offer complimentary drinks like water, tea, or coffee. Beyond the front desk, service is very subpar. It's quick, reasonably friendly, but not relationship-based. The salon had a lot of turnover over the years, and I don't recognize anyone during every visit. Stylists no longer ask about your occasion, involve you in the creative process, or really ask you anything personal. Lately I genuinely feel like a transaction than a client. Small talk and genuine conversation would probably make me come in more frequently than for special occasions. Another criticism I have is that styles never turn out the same from visit to visit. Every stylist does their own thing. I usually opt in for the Old Fashioned style since it's hard to deviate from. I'd love to play with other styles but they never match the photo and vary greatly. I have to say that my hair always holds for extended period of time which is a huge plus. You get sprayed with a lot of hairspray but the hair looks phenomenal. CANCELLATION POLICY: The policies here are a little over the top. For instance, I booked on the day there was a snow storm. I would have cancelled but received multiple messages from the salon about cancellation being in effect. It literally stated that there is a snow storm, and clients should plan to arrive early. Ten minute grace period still applied. That's not at all client centric. This feels like most impersonal part of the experience. At some point, caring about the clients is vital to the client experience. PARKING: Parking is available around Legacy Village - limited streets parking, and parking lots all over the shopping area. This dry bar is a great destination if you're looking for a quick service for an occasion. You'll get high quality style, save a little, be in and out. If you're looking for relationship-oriented service and preciseness, this is not the place for you. I'll be back on occasion for events, but actively looking for plan B due to transactional nature. I want to be excited about my service, socialize, and have fun during my service, I haven't found it here lately.

I had an appointment scheduled for 11 AM that had been scheduled for quite a long time. At 10:56 I…read moregot a call saying there's been an issue and they won't be able to keep the appointment. I immediately said I'm going to a wedding out of town. That is why I was coming in. The person on the phone then said oh boy OK just come in. I went in at 11:00 and at 11:25 AM they tell me they will not be able to accommodate me unless I want a dry style, which also was not going to be immediately, and I was flying out in two and a half hours. I have been a barfly for quite a while. I have had several issues between not getting the stylist I asked for and the quality of the blow dry' was less than expertise. 100% not what you pay for, was very unfair with not a care. I will never be back and I will be be sure to share what to expect when visiting this particular Drybar. Very unfortunate.

Absolutely wonderful experience! Sue (I hope I spelled your name correctly!) fit me in last minute…read morefor a special occasion style. The salon is clean, the stylist was as sweet as can be... and my hair looks amazing! Thank you! I'll definitely be back!

I've been going to this salon since it opened, so figured I'd finally write a review on it…read more Seriously the best salon experience I've ever had. The staff are so friendly and kind, and the whole atmosphere of the place is elevated and welcoming. And they have beverages and snacks, which is def a plus when I'm there for longer color appointments. Highly recommend this salon!

The experience you have at this salon is unmatched. Super friendly staff, very accommodating and…read morewelcoming. Marco is a master at his craft and I am so happy EVERYTIME I leave his chair!

I woke up one morning and decided that enough was enough with my hair. After trying over and over…read moreagain to heal my very tired, almost 2 ft long hair post allowing my younger sister to experiment with brightly colored dyes, I was well overdue for a change. Surprisingly I was able to snag an appointment with Michael for the same day, and went in with absolutely no idea what I wanted, or could even do with my hair. And OH MY GOD did Mike deliver!! I parted with my length and went for the big chop, one that more-so fits my line of work and two kid lifestyle. To top it off, the positive energy that I felt as soon as I walked through the front door was unlike any other, and we had so much to talk about through the entirety of the appointment! The past couple of days have been absolutely amazing, and my self esteem has shot back through the roof. I woke up yesterday morning and finally fell back in love with the person staring back in the mirror after YEARS. The layers, the screaming gorgeous red color, I can't seem to get enough of it no matter how many times I run my fingers through. Michael, you are one hell of an artist, and I simply cannot wait for us to chat again at my next appointment!

This was my first time at Salon Michaels and it did not disappoint!! Michael listened to my hair…read moreneeds and did an incredible cut and style!!! This is truly the best haircut I have had!!! Beyond excited to have him cut my hair again and again!! Would recommend him highly!!

Always the most friendly and best service! Salon is so cute and clean. You can even shop at Sophia…read moreBoutique while you're processing! Highly recommend Kara T (formerly A)! She is amazing!

I went in for a haircut with a very simple idea, yet the haircut was completely different from what…read moreI requested, now I am stuck with this haircut for the next few months.

Let me just start by saying my stylist was very nice and made an honest attempt at making…read moreconversation. But that's pretty much where any positive experience ends. First off, the salon didn't even have my appointment on their scheduled. Not only did I book online but I CALLED TO CONFIRM. Then when I show up they don't have me on the books and ask me if I got my days mixed up... good thing I had the confirmation email saved in my phone. I assume my stylist was double booked because she called me by a different name and kind of rushed through my appointment. Online it said my session would be an hour but I was in and out within 30 minutes, 10 of that was trying to find my reservation. Now for the hair... it's alright. She did a good job at cutting the dead ends off but she took more than I asked for off. At first I showed her a length of 3 inches and then we discussed cutting between 4-5, turns out she cut 5.5 off. Okay. But then she also gave me bangs??? I asked for face framing pieces but what I got were long, choppy curtain bangs that I'm not particularly a fan of. To top it off, she put around 1/4 cup of product in my hair. That would have been fine if they did what they were supposed to but instead I left with half-wet, gelled hair. For lack of a better description it felt like a cross between steel wool and pubes. Do stylists normally leave hair partially wet? She said this was to prevent it from frizzing up... maybe she had good intentions or maybe she was just rushing because she was double booked. Either way, it was far from what I asked for/ imagined. Overall the salon was clean, my hairdresser was nice, but I will not be coming back. Maybe this is a salon for a different clientele than me (29F, white, long (now short) brown hair) because my sister-in-law loves it. I would just encourage all new customers to do their research before going.

These Ladies know how to do hair right! I have been coming to Dylan for over 5 years. Never left…read moreunhappy. The crew, atmosphere and vibe are all welcoming and professional. I feel grateful to have found such a wonderful salon. April the owner, is not only great at doing hair but an Alumni of Goldman Sachs 10,000 Small Businesses program which helps the Cleveland community and creates new jobs in the area. All around impressive place!