We absolutely love this spa. Clean, fantastic staff, great professionals, great office staff with…read moreappointments, total care from this SPA. We have participated in pedicures, facials, all types of massages, Korean scrubs, amenities, such as cold plunge, salt room, and sauna. The new patio shows the quality and care this owner has for the entire spa. So, glad we found this. MJ AND GARY

Sharing another review of Sacred Hour, now its' new location in Lakewood. The spa moved to a a new…read morelocation in April. The historical building is a chateau-like structure in the heart of Lakewood. It shares a parking lot with St James Corporate Center. If you've been to the old location, you'll recognize similar interior design but be impressed with the new space. The new space is absolutely gorgeous and has incredible amenities. The first floor features a lobby, waiting area with velvet couches in neutral colors, and nail room. There's also a bar and exterior area currently with igloos! My favorite part about the first floor are privacy curtains where you can lounge in your own world between services or while waiting. The basement has Himalayan salt room, Finnish sauna, cold plunge room, and Korean scrub space. The Finnish sauna is my favorite amenity - spacious, clean, and perfectly hot. The space now offers memberships where you can visit the amenities. You can also add-on amenities use. If you're not getting any services, you can purchase a day pass for $95. Your day pass grants you access to sauna, cold plunge, salt room access, access to the lobby, patio, and bar. The space is really refined and feels like a vacay, worth every penny. The new spa location offers same services we all love - massages, facials, nail services, waxing and tinting, Korean scrub, and more. Service truly feels better than it ever did before. You get exceptional and personalized care. All professionals are amazing. I especially love getting pedicures from Heather, she's so friendly and an amazing professional! I highly recommend visiting this new location. I love Sacred Hour and can't wait to visit again. I'm thinking that I'll book Korean scrub next! I loved this service in the old space, and probably will love it in the new one!

I have had a few appointments at The Oaks over the past few years and they never disappoint. They…read morelisten to your preferences and offer many therapeutic options. One of my favorites is the dry brush, which is not offered many other places. I will definitely keep going back to them!

We did a couples massage and it was wonderful. We have been to this place before in their old…read morelocation. The new location is beautiful and very welcoming, nice bathroom and seating area with snacks and water. We had the bigger room since it was a couples massage and it was inviting and relaxing. The massage therapist were kind and you can tell were experienced based on both of our massages. We did a 60 minute massage and they made sure to use every minute of it and made sure we both were ok throughout the whole time and focused on any area that we asked like back etc... Afterwards they gave us plenty of time to privately get up from bed and get dressed on our own time...no one rushed us. Once we exited the room, they had water ready for us and made sure we had a good experience. Will definitely be going there again

Unfortunately, my experience did not live up to the price point. The spa itself is beautiful and…read morethe staff friendly, but I was disappointed with the services. I booked a 110-minute Swedish massage, but my massage therapist did not seem very experienced. There were several times when the therapist simply stopped massaging for 5-10 seconds, which felt odd and interrupted the flow of the treatment. I get massages regularly from several different therapists, and the quality I typically receive is far better--and considerably less expensive. If I returned, I would definitely ask for one of their most experienced and most requested massage therapists. I also had the Glacial Facial, which I would not recommend. Ice-cold equipment was used repeatedly throughout the facial, including after products were applied. I understand that cooling is part of the treatment, but I found the experience uncomfortable rather than relaxing. My total was approximately $600 with tip for the massage and facial. I had a $500 gift certificate and purchased no additional products or services, yet still ended up spending another $100. The setting and atmosphere are lovely, and I may give the spa one more try with a different therapist and service. However, I'm not sure the experience justified spending $600 for a massage and facial in Cleveland.

Woodhouse Spa in Rocky River offered a relaxing environment with helpful staff. I was greeted as…read moresoon as I walked in, was given a rope and slippers and offered complimentary snacks and flavored waters. They do have fancier drinks available for purchase as well. The massage was absolutely wonderful and Jessica did a great job focusing on tension spots I had. The only negative was that I added on a scalp massage, but instead of that service being "added on" to my 50 minute massage, it was included in the same time frame, so essentially I paid extra for my 50 minute massage to stay the exact same amount of time, just massaged on my scalp instead of the rest of my body. I felt this was a little unfair and hope the company changes that policy.

This was my first time visiting holistic. The environment is very comfortable and soothing. Mica…read morewas my therapist and provided an amazing experience for me. Did a 60 minute massage and 30 minutes reflexology. Her technique is very relaxing.

Amazing massages, I'm always impressed here and the location is convenient to me, right by Barrio.read more

Wow this place is top notch, the real deal, BEST facial I've ever had!!! I have tried many…read moredifferent places in the Lakewood/Cle area and nothing compared to the facial I received here. Bailey is seriously amazing and spent time getting to know my skincare needs and she delivered. I love that they use all clean and organic products that smell soooo good!!! I felt like a new person when I left. My skin was glowing and felt so soft and clean. She helped let me know what product would be good to use on my face at home since I can't come in regularly for a facial. I will 100% be back for another facial with Bailey. If you are looking for a new skincare spa, look no further. Book the appointment. I promise you won't regret it. I would give them 10 stars if I could. :)

Custom Holistic Facial What a magical treatment. Thank you…read moreAmanda for this unforgettable experience

Cut & color with Casey was an absolute spot on! Coming to Willow Room is like receiving a big hug!read more

I've been going to the Willow Room for many years and couldn't be more delighted with the wonderful…read moreservice, vibe and products. Amanda is a fabulous listener who can craft the most amazing hair designs with her artistic talent. I feel completely seen and always walk out with the most fun styles! I'm not sure where the inspiration came from to create this gorgeous place, but it is worth a visit if you like a vibe that is earthy and fun. Update: During the Coronavirus shutdown, Casey at the Willow Room offered an 'at home root touch up kit' that she delivered to my house. I was overwhelmed with joy. What customer service!

Wonderful massage, very welcoming reception! Was a bit tricky to find, but they gave great…read moreinstructions on the phone before.

So grateful to have gotten a quick massage here. Jafar is a kind soul and very professional. Highly…read morerecommend coming here.

I don't think I've ever left a Yelp review in my life but I'm super disappointed in my experience…read morehere. I was so excited to try this place and went here for the first time for a 1 hour 15 minute head / neck / shoulder / feet massage. She ended the massage 10 minutes early, and cut it short. Further, the days following, and still today, I am in SO much pain. She twisted my neck in some bizarre way, and I'm not prone to neck pain and I've received many deep tissue massages and I understand soreness after a massage, but this was not a deep tissue massage, so there should be no reason for any muscle soreness. This is more like a severely pulled muscle. I've been taking ibuprofen and I am still in a lot of discomfort. Overall I would never come here again especially after paying $172 (they automatically add in 20%). If I am paying this much I expect the full duration of the time I scheduled and paid for, and also a masseuse that uses care and consideration and doesn't rush the massage. So disappointed! also, the receptionist wasn't very friendly but I won't even hold that against them because I do understand some people aren't very social, but it made me feel not welcomed. Ugh.

I've been getting regular facials for two years, but decided to try somewhere closer to my home…read more I've always heard great things about Sacred Hour, and I was glad to see the offered an express facial. When I walked in, the receptionist was not friendly in the slightest. She even asked my a question, picked up her cell phone and appeared to be typing on it. Since she was preoccupied by her phone, she wasn't listening to me, and had me repeat my answer. I just found that extremely unprofessional. So I sat there and waited 20 minutes for my scheduled appointment, since they recommend coming that early. I'm not quite sure why... Finally, the esthetician came out and greeted me. She asked me about my skin. Then said she would leave so I could disrobe. I said, I'd like to keep my clothes on if that were possible. She said I was to take off my top. I replied that it made me uncomfortable and I've never had to undress for a facial before. She continued to argue with me about why I needed to undress. After a while, she said she supposed I could keep my bra on, or offered me to keep my clothes on but I would leave soaking wet. I already felt uncomfortable, and now there was no way I was staying after all this pressure to take off my clothes. So I put my coat back in to leave. She assured me I would still be charged the $100 if I chose to leave. I suggested that maybe a heads up on the website would be nice, so people might know that they were expected to undress. (There is a very small space on the website that says most body treatments are enjoyed without clothing, but silly me assumed that was for a massage and not an express facial). She proceeded to tell me that people assume and just know that is how a facial works. Again, I've never had a facial where disrobing was even an option. She told me she's been doing this for 26 years and anywhere she's ever train and visited, that's the way it's always been done. I just felt extremely uncomfortable, feeling such pressure to take off my clothes. I went to leave, and the door was locked. She told me I had to wait for the receptionist to come back so I could leave. This puzzled me, since I could just turn the knob and unlock the door myself, which is what I did. It was just a very bizarre l, uncomfortable experience.

This marks my 4th time at this location and I love it!!! The estheticians are so nice and help you…read moredecide which facial would benefit you the best for your current situation and what you want to accomplish. At the end of my facial, they usually also give you advice on how to care for your skin, what order to use products, and how to keep maintaining your skin health. I have tried every facial (except the one for men) and all of them have benefited me! I think this is the perfect place to treat yourself without breaking the bank, it's always around $70-80 with tip and is always $50-150 cheaper than other facials I have seen around. I can't wait to be back to treat myself again!!

I came in and had my brows waxed, and brows & lashes tinted by Lauren S! I have very naturally…read morelight blonde hair and I am always hesitant to have my eyebrows died because it is hard to get the right shade (and I have had bad experiences in the past). Lauren knew exactly what shade to do and asked me every step of the way about the color choice and let me view it. We decided to put the tint on a little longer to make sure I loved the shade of my brows! She is so kind and cleanly with her services! With my Lashes, she didn't get ANY tiny in my eye and it was a pain free, relaxing experience! I have been to Oasis twice to keep up with my service and I will be back again to see Lauren! The space is also decorated so cute and modern. They have shelves with products as well! I definitely recommend booking a service here!

Mary is the best. I've spent the last many years trying out other hair salons, but was never…read morereally satisfied with the results. Now I've found my home at Crazy Mullets, thank you Mary!

I had an appointment the other day and I wanted to wait until I wasn't so emotional, or hopefully…read morefound a way to get used to my hair, but that unfortunately has not come. Dani cut my hair and she was super sweet but in the middle of my cut someone else had come in and she called out that she would get to them when she was dine with my hair, but it must have been at that point they started to rush the progress on my cut and was getting sort of careless. I got layers and the longer I look the more apparent it is that they are just blunt cut straight across. I'm not exaggerating it looks like I got hime bangs but all around my head lol. I think this stylist is very talented and has done some great work before but I'm not a regular of hers and the other people who came in were obviously a personal prior so I don't think my hair was really taken as seriously especially since I had prepaid. I did try to communicate gently that I was unsatisfied with my hair but she wasn't really open to exploring options to help me be happy with it, they just told me my hair was unhealthy and there wasn't a lot we could do. I also don like to argue with people about their professions because it feels unfair to tell them how to do what they are trained for, but at the end of the day I really don't like my hair and it's affected my self esteem pretty heavily. If you choose to go here I hope you have a better experience than I did.