Excellent and knowledgeable service!…read more I've gone here for years and the employees are really knowledgeable of the products and will flat out help you ensure you aren't wasting money. I don't know why another person said that they had an item that didn't work. Every vibrator or electrical toy I have purchased from the store they have offered to test for me to prove it works and explained there are no refunds on sex toys. I was planning on cleaning the item anyways before use so it's not like that little bit of reassurance changes anything. The selection could be a bit better for some of the impact play related things as most of them seem oriented towards bdsm as a curiosity instead of things that are actual usable and can take serious use but that's really not different than most other adult stores. It would be nice if they carried a better selection of jute, dyneema, or other rope that doesn't stretch. The stuff they have is plush and great for sensation play but it's going to stretch and it's possible that might make it something you shouldn't select for things like tying your own swing. I get that it wouldn't be a big seller though so I understand why they don't have it. Overall, it's a pretty nice adult store that doesn't give off the seedy vibes like some do.

Just went there at around 4:10 pm, June 11, 2023. There was a middle aged guy at the counter that…read morewas helping me out, and out of the blue made some rape jokes. He sounded way too comfortable, possibly wasn't his first time making those jokes, and said he's saying it in a humorous way. I was very uncomfortable and disgusted, and probably won't return to that store anymore.

Love the place and people well stocked and very helpful in finding just what you need and what you…read morewant

For all intents and purposes this was one of the cleanest businesses I have been to in a long time…read more Well organized, staff were attentive to their work, and customers seem to be well mannered. The merchandise on the shelves were stocked fully and the variety they had really did cover you for whatever need. They, on top of the items that you would expect them to carry, also carry smoke accessories. I noticed that they have different valued grab bags in that case. Kind of a mystery item that you purchase and have no idea until you leave the store. I selected my items, made my way to the front of the store. Purchasing they ask you if you want to join their loyalty program, if you intend on making multiple trips here. The big gripe about this place is that they are so close to the Interstate. I mean every single vehicle that went by you could not only hear, but sometimes feel. I believe I also heard and felt a train nearby. The building feels like it was put up too quickly or made out of something that really isn't sturdy.

The pieces I have purchased from Le Bustiere have stood the test of time, and are among the most…read moreunique in my closet. They offer a spectacularly curated and frequently updated selection of some of the best labels, particularly the Adams Morgan location. I hadn't been back since 2022--far too long. During this most recent visit last week I was refitted and tried on at least a dozen bras, lingerie, and corsets. Ursula and Ashley were amazing--helpful, patient, and genuine hype girls (over the course of 2+ hours of indecision). They took turns bringing things based on what I picked out, my updated size, and whatever else caught their expert eye, and helped me get in and out of the corsets as needed. We even talked must-have skincare at one point!

Annika is a miracle worker- she quickly analyzed my size and shape and then brought a few bras to…read moretest out - I was wearing the wrong bra size by quite a bit. She helped find bras that worked for my shape and had a deep understanding of the bra construction (how each panel and underwire support fit). She helped me adjust the bras appropriately and walked through the steps of adjusting the bra once on for smoothness and the best fit. The bras were also super cute and the size range was good. I have a small band and large cup and it seemed like she had at least 10 that she had me check out and try on. She was also responsive to my questions and other asks like matching underwear, colors, strap types, etc. in the fitting room, they have a variety of tops you can try on with the bras to check out how they work with different outfits. Additionally, the store is very inclusive and welcoming to women in general- there were a variety of sizes, women were all treated equally and with a lot of care, men were not back in the fitting area, there was no discomfort/awkwardness as they were helping with adjustments (and parts were pretty hands on).

I was in the McLean store for over 3 hours trying to get the proper bra after having Breast Cancer…read moreSurgery. At first the store was very busy with only 2 clerks so I understood having to wait a while in the dressing room between each bra I was trying. Howerver, by the 3rd hour there was no one in the store except me and I had to leave the dressing room each time I needed a different size or different type of bra - in order to get the help from the clerk because she was on her cell phone the entire time and did not bother to check on me. I wound up buying over $300 but the customer service was awful!!

Store rectified my issue and for that I give 3 stars. I greatly appreciated the phone call and…read moreconsideration.

Stopped back in here this past weekend, to nosy around some more and see what else may have been…read morenew. Greeted again, immediately by staff who were so wonderful and helpful as last time too! I tried on some items and they provided me with similar items that I may have liked based on the fit. Still many beautiful things in this place. Unfortunately not what I could shove in a carry on for everything that is so pretty. I did end up getting a few items and some new stickers that I converted to magnets. I did ask about shipping and they ship out of state which was perfect. They also have new inventory on hand as of this week (I had left this past Saturday to go back home). The experience and quality is well worth it.

Very welcoming and the staff were incredibly knowledgeable! I had a variety of corsets in my sizes…read moreand was able to try them out and chose so many gorgeous ones for a great price! 10/10!

If you're considering branching out and visiting one of "those" stores, this is an excellent place…read moreto start. This is not a sleazy adult store. People of different sexual orientations, different needs, and at different stages in their life can come here to learn, to shop, to be educated. The owners are a beautiful couple who you can tell love and care about their business. The store itself is super chic and you can tell by all the little touches - it was a labor of love that has translated to comfort and ease in finding products. Whether you're into the BDSM scene or just want to beef up your romance, and regardless of whether you're straight or LGBTQ, they probably have something that interests you. . You'll find either proven favorites or new toys created by established leaders. From toys and lubes to protection and costumes, they've got it all. Now this IS Adams Morgan, so expect to find parking SOMEwhere - the visit will be well worth it. It's a LOCAL business, owned by LOCAL entrepreneurs and I was happy to support that - you should too!

Just walked in to buy a dancer's outfit because I've been in there multiple times and upon walking…read morein Tina greeted me. So I'm like yes customer service, but after telling her what I was looking for, she immediately let me know they didn't have dancer fits. Yes it's more limited than before, but I still was able to purchase something. I'm writing this review just too say I felt un welcomed and I hope that this store location doesn't forget about the dancers in this area.

What a great place . I wasn't sure about this place with me being so shy but decided to try it…read moreanyway and I'm glad i did. Arlene is the girl that helped me and she made me feel right at home no judgment no funny looks And had answers for every question. Thank you Arlene! You will see me again

I went to bad kitty, had a great experience. Met a lady "Rose' was very helpful. she took the time…read moreto explain things to me and she just had an overall excellent personality.

Quality products at a good price. Nice worker and very friendly. Good insight and very helpfulread more

Although it's an adult store, those items are in the back…read more They have a great price on cigarettes. I always go here even if I have to go across the street to the gas station. They also sell loose tobacco to roll your own cigarettes, actually pretty much anything smoke related you can find here. Although it's listed as an adult store I was nervous my 1st time going in as a single female; my preconceived notion was completely wrong. I've always felt very comfortable going in here, the staff is very friendly.

Nanette was fabulous. Super nice and very knowledgeable on product. Highly recommend store and…read moreworking with Nanette

LOVED the customer service but hate the $150 bras I went home with:( I was also hoping to get sized…read moreduring my personal appt but the bras they offer don't have regular US sizes. Which is cool and a gem to find in out area because its different, but I'm just desperate to know what my bra size is! My husband got me a gIft card for $300 Last Christmas thinking I would stock up on a whole new underwear system. I left with only 2 bras and I hate the way they fit. It felt great at the time of trying them on, but wearing them in real life is the true check. They refused my returns because i wore them (totally get it) but it just makes my heart sad every time I see them hanging with my other bras. like $300 worth to hang there and we basically just look at them. I cant get my self to donate them cause they were so expensive.