Been a while since worked here no matter how far you go up the ladder when feeling like a hostile…read moreor racially divided environment there is no corporate number the way they treat the employees where do I start cna week ha was a joke no activities or parties w/2 pans of chicken for lord knows how many ppl the real party was given by a employee who does all activities out her pocket sometimes employees chip in on their own parties for the holidays not to mention she also pays out her pocket to give the best dining experience ever for the patients yet she can't get a raise which did I mention she pay for all this stuff with no budget or help from the higher up(not much) let's be fair the more money they save the bigger their bonus at the end of the end of the year they take anybody in just to fill beds and keep the numbers and if you got good insurance watch out they will keep you but O might I add release date patient kicked out their room to sit in common area in trash bags & pray someone come get you cause if not healed or insurance jacked or even after appeal you will sit there in the common area with nothing to do til someone come get you even the hospital don't throw ppl on the streets like animals 5 star they had to pay somebody cause dead roaches lay on the floor in hallways etc and poor maintenance guy he don't have much to work with at all he spray but yet they come back every Monday is hell cause they are in a panic about the state coming so the weak links take days off so they not compromised and all the fall guys left in the building don't let them fool you the nurse mgr is a LPN not RN who once told a worker who asked her to grab the wheelchair she is so hands off and don't care she looked and asked the 2 employees who me grab the wheelchair and they were both tied up @ the moment she will sit in her office walk around with her phone and not acknowledge when cna are gone off the floor lights going off she would rather have a worker do others job then have the ppl responsible for it leave off the floor and get missing did I mention she is scared of the employees to the fact other employees have told others how can someone hold a title that likes to harass employees that do their job many employees have left and never came back due to how she treat & talk she does not know how to treat the employees watched one lady leave and never come back because she wanted her to do a shower for the day before she frequently kept asking the patient about the shower because the patient decide she wanted it the next day she felt she was suppose to stop what she doing (leisure) and shower her which was super unfair but she didn't care she will watch you don't sit ever even to chart honey she will get you & activities I feel bad for her she has no budget and no help what is even sad they take her help to put on the floor and she left again with no help by herself so unfair have prn's but yet will short her things she want to do but not able to do at all the pay they don't pay for experience at all if you work here period better join the union they treat their animals at home better than they treat their people then lie to the new patients come you will have a single bed or you can eat like this etc lies lies and lies cause only reason food got half way decent is cause state do in the building anytime no single bed rooms unless you have a medical condition which many times cna's had to tell the patient not going to happen the portion of food given a 3yr old will probably throw the plate you can be the best worker no appreciation I have seen special diet needs not be met although administrator try her best on certain things to get things done not all the time but when the cats away the mice will play I can type for days on this place but this is satisfying for me cause the employees have no voice except certain ones are allowed to talk but if you express concern too much they will strip you then it turns into watching and goes on up they are super petty you can make any excuse necessary for this post but this is the truth and let's hope this is not swept under the rug like they do major issues such as nurse mgr mainly or any other higher up will single you out for your voiced concerns and any opinions not looking for nothing my mental was worth the leave when dealing be prayed up and guards up when working or putting your people in this place not looking for no response their is nothing can be said about this review it is based on facts this is what happen when no one can contact corporate and yes they will be wrecking their brains about this review who cares now you see how I felt when no one cared but yet the ones you are scared of you let get away with god knows what GOD BLESS & I'M always blessed and highly favored & it's ok if ignored I spoke for some of the ppl not all of them miss treated still there Have A Blessed Day

The beds are hard, it smells like urine in the hallways and it's hot in the room, we later found…read moreout that the air was off!!, the bathroom are dirty, the sink has spots on it. The nurses laughed at the person that was here (not naming the person for privacy) but they said they laughed at them because they had a language barrier between (the person only speaks Spanish). The care here sucks they haven't taken care of the person well. WOULD NOT RECOMMEND COMING HERE!!!!

I absolutely cannot say enough wonderful things about all of the staff at Hawthorne and the…read morewonderful care my dad receives! Before my dad was transferred there, I stopped by there without an appointment to check out the facility. I was immediately greeted and welcomed by the friendly staff and given a tour of the facility. The facility was clean and pleasant smelling. The rooms were very nice and spacious, the shared rooms looked as though the residents had plenty of space, and did not look cramped at all. Once my dad arrived, he was put in a very nice private room with a ton of space. All of the office staff, his nurses and nursing assistants, therapists and doctors have all been very sweet, and do such a wonderful job taking care of my dad. The physical, occupational, and speech therapy my dad receives have been top notch. He had been in another facility a couple months back and the therapy he received was the absolute minimum and didn't help him at all. The therapists at Hawthorne truly care about their patients making progress. The speech therapist, Brittany is so sweet and caring. I get to spend more time with her because I am often there when she comes to his room to work with him on his eating. She lets me bring in his favorite banana cream pies and she stores them in the fridge, so she can feed him when working with him on his eating, instead of the usual apple sauce. When I to go to the therapy gym, it is very busy, and all the therapists are working hard with their patients. My dad has already made a lot of progress in just the couple of weeks he has been there, as they really push him. They all make him feel so welcome and always happy to see him. My dad has dementia, so it can be scary leaving him at a new place, knowing he cannot communicate that well. I visit my dad at different times every day, and every time I go, I always find he has been well taken care of. I also enjoy taking my dad outside in his wheelchair so he can feed the ducks at the pond that is located in front of the entrance. If you are looking for a skilled nursing rehab facility for your loved one, I cannot recommend Hawthorne enough.

Terrible place,don't feed people just junk food no protein food u don't know what it is wiil call…read moreoccupational health and make complaint.

We did not have a positive experience. The food was bad on a good day and inedible many days. My…read morerelative had come as a result of an emergency and they told us nothing about how things worked. We spent days looking for their clothes, or medicines or someone to change them. This last was especially bad as they would go hours without being changed. Many of the staff were nice to us, but nasty when we weren't there. Ultimately, we believe that the facility sabotaged our choice of assisted living by not letting them actually meet with my relative, just telling them negative comments in order to keep them. It was a relief to get them out of there. The actual facility itself is all right and PT was good. Everything else was wanting...and how does food even GET that bad?

I would like to express my feelings and observations regarding the rehabilitation center where my…read morefamily member has been staying for nearly 20 days. From what I have observed, there appears to be a shortage of staff to properly care for the patients, as well as a lack of adequate cleaning equipment and supplies. The person who cleaned today seemed to only do a superficial job, not because of a lack of effort, but because they simply do not have enough time or the proper materials to clean thoroughly. The CNAs are expected to change, bathe, dress, and make the beds for patients, while also serving meals and later collecting all the meal trays. That is an overwhelming workload for the number of patients they are responsible for. The nurses also appear to be overworked. It is noticeable that many staff members do not seem satisfied with their working conditions, and I understand that the pay may also be a contributing factor. In addition, there seem to be frequent changes in management. It is truly unfortunate because the facility itself is very nice. However, it does not appear to have the staffing levels, equipment, or resources needed to provide the quality of care that patients deserve. I do want to recognize that the staff members are kind, attentive, and quick to listen and respond when concerns are brought to their attention. My comments are directed toward the need for better support and resources, not toward the employees who are doing their best under difficult circumstances.

rude. social…read more worker was not an advocate For My Spouse. Previous stay was great. Unsure how things changed but could never again recommend this place. His bed was broken, he did not get the care he needed for hygiene. The only good experience was with physical therapy and the dietician.

My husband was in Brookdale Pointe Pointe West in Bradenton, FL. After 2 weeks we made the…read moredecision to move my husband to a different community as it was obvious they did not have enough staff to care for him. He wandered the halls at night, calling me lost. Where was the staff? His room smelled, the food was less than appealing, the staff was rude to my son when he visited and asked questions. The head nurse left the week after Doug entered. A traveling nurse took her place. She was not there consistently to see what was happening. The Executive Director that was there when I husband entered was temporary. The new Executive Director told me she was in training. When I told her of my concerns she said she agreed with everything but she was in training and would take time to make the changes. I'm sorry, I wasn't going to leave my husband in a facility that didn't have their act together. I just received an invoice. I paid with a check for the first month and had given them 2 week notice of the 30 days they required. The invoice does not reflect any of this. Now I need to follow up and get their billing fixed. This facility seems to be going through many changes. As a result, I don't think they are organized in any department. I would not recommend Brookdale Pointe West at this time.

Building is not structurally sound. 99% of the building got water damage. Suspect bad roof and or…read moreold windows. Unable to retrieve mother's clothing while in the hospital. They gave me two opportunities then pulled my request. Suspect personal property damaged. Piss poor management. Charged for the month of October and not able to reside. Not shipping her to Ocala. Restaurant is horrible just as well. Only positive is scenic bay view. Protect your family. Skip this place.

Canterbury Tower is a continuing life care retirement community (CCRC) located in Bayshore…read moreBeautiful here in Tampa Florida, & prides itself on its 35+ year history of stability and acclaimed services to the residents of Canterbury Tower & along with any unforeseen circumstances of life, Canterbury Tower also provides a highly acclaimed skilled nursing center ! This Place is simply beautiful ! Panoramic views of gorgeous Tampa Bay and the city skyline serve as the magnificent backdrop for this world-class retirement community continuum of comfort, convenience and long-term care. As a resident of Canterbury Tower on majestic Bayshore Boulevard - one of Tampa's most distinguished addresses in South Tampa, FL - you're able to experience all of this and more. Please Visit Canterburytower.org for More Imformation ! This information provided is a short & sweet summary of information provided directly from there website saved you guys tons of reading lol I used to work here lol and noticed no information posted about this establishment so as and elite yelper it was my pleasure!

From the owner: Canterbury Tower is a Type A Continuing Care Retirement Community.read more

This is the place to get intensive rehab for injuries or illnesses. It is classified as a hospital…read morefor Medicare purposes, not a rehab center. Their goal is to get you back up and going in 10 to 14 days if possible. That is the average length of stay here although they do go longer if needed. I have a friend that has been in this facility and five others, and this is by FAR the best. This is certainly where I would want to go if was in his situation.

great care good food single room occupancy. therapists excellent…read moregym faciliities large and excellent

I live near Arden courts and I have to say it looks like a nice place to go move into if you need a…read moreplace to stay or for people who need help with medical disorders and the staff their could help them out while they are there. I recommend this place to people in the nearby area.

I have been so impressed with the entire staff at Arden Courts in Seminole, Fl…read more My husband entered the facility about a month ago and we already feel like family! I would like to mention a very hard working employee...BRENT MOSS is the building coordinator....and has taken care of a few problems we had with tv installations...he promptly took care of any issues as soon as I spoke to him of them. I especially liked the kindness and respect he gave my husband!!! Brent is very special and an asset to yout organization!!! Thank you Brent, Donna, Laura, Natalie, Wilson!!!...the entire staff...from food service to activities..nursing...CNA's!!! THANK YOU You're the BEST!!!

If I could give this trash facility 0 stars I would. Call lights take 1-2 hours to respond…read more Neglecting patients seems to be their goals. No one can tell you anything when you call because the nurse is always on break. The treatment my family received is down right disgusting and this place should be shut down. More people need to speak up bc it's horrible and patients are absolutely miserable.

This center is a great example of commitment to excellence! The tour was great and the center staff…read morecan manage a variety of complex care. The center was clean and odor free everyone acknowledged me as I walked through

Maybe the other part of the facility is nice, but the rehabilitation was horrible for my father. He…read morewas recently sent to the hospital just this week. First, they do not answer the call button. It takes them 15-25 minutes before they come. Both my mother in law and I had to clean him after an accident that he had. Second, one night he wait 3 hours for a nurse to help him. Third, our first night there we asked for water and they took his cup to the bathroom faucet to fill it up. Though the physical therapy department was wonderful, the care facility is not. The blankets smell old and dirty. The head nurse called to tell me when he was going to the hospital and when I asked if I should retrieve his belongs, I was told no. The next day, my husband begged me not to send him back. The place was dirty and the food tastes awful. I went to pick up his belongings and they had already packed it up. I watch as his stuff was put in a closet and asked why it was packed up when I was told I could do it. It then informed them that I need to see the room. I was told I couldn't. I am glad that I did. While walking in the cleaning lady said, " Look, they left these depends. We can use them. I explained that my name is on them and I want them. Also, wanted my husband's charging cords plugged into the wall. Please do not send your family member here if you love them. It was extremely traumatic.

Care here is terrible. They try to make everyone bed bound. Everyone is usually soaked or haven't…read morebeen changed and when you ask for help, they don't like to come. I recommend taking your family somewhere else or taking care of this place is just trying to get your money out of pocket stay around for a day or two, and you know the lack of care to spend some time there and you'll see.