My mother has been here 3 years in a bungalow which was good. They were supposed to clean weekly…read more Not that great. But when she moved to the big house?? HORRIBLE. Room is dirty dirty dirty. And $5000 a month? She barely eats a thing. They definitely don't clean. Check out her toilet. Omg I just threw up in my mouth. Horrible to treat our elders like this!!

I'd rate Brookdale Vancouver Orchards with a sub standard rating! Washington State's Department of…read moreSocial and Health Services (Intake #3285366) has completed their investigation into the memory care department. Health care professionals as well as an MD filed a complaint about my dads lack of care. The state investigator and health care professionals referred to it as elder abuse and neglect. This is not the forum to go into details. Do your research. This facility is morally messed up.... just not OK.

My mother had dementia for many years and when I could no longer safely take care of her, Creekside…read morebecame her home. The time that she spent here is almost indescribable because of the relief I felt knowing she was safe and well cared for at such a challenging time. This staff cares!!! All employees work very hard caregiving and at the same time always had a smile and a pleasant comment about my mom. This is not easy to take care of people who are confused and cannot help themselves. Creekside Place gave some peace of mind and support at a very difficult time and I heartily recommend their services if your family needs this support Thanks to all the staff - you are appreciated

I came by as a vendor and was mind blown over Bonaventure of Vancouver. It is a beautiful community…read morewith lively activities and a wonderful team. Natacha is kind and a great listener.

I toured four assisted living places with my parents. In other facilities residents were hanging…read moreout chatting, reading the paper, walking their dogs but Bonaventure was empty. No one in the lobby, no one playing shuffleboard. There were residents in the dining room but most of them were getting plates of tater-tots to go. The food while we were there consisted of hot dogs, hamburgers, sandwiches and a salad bar. I don't want to deny my dad a hotdog but people need something beside fast food offerings day after day.

My mother needed memory care after wandering from her assisted living facility. I was lost as to…read morewhat to do and was put in contact with A Caring Heart. Kathy jumped right on it, gathered all of our information and had appointments lined up the next day. Her knowledge and experience was incredible. Her patience and honesty was immediately obvious and we found the best place for my mother in very little time. My mother is very happy today and so are all of us in the family. I cannot thank Kathy and A Caring Heart enough for the help and expertise we received. Thank you so much!!!!

From the owner: A Caring Heart Senior Housing Referral Service, LLC is a free senior referral service…read more helping families find retirement, assisted living, adult family homes, Alzheimer's care, nursing homes, and home care in Vancouver, Washington.

My mother in law has been here for three years and recently moved to memory care. The staff has…read morebeen wonderful and supportive. The lady's group downstairs is always present and welcoming. Very helpful with the transition to memory care. I feel we are getting our moneys worth.

Salmon creek was disappointing. The staff that interacted with my family member were caring, and…read morethey appeared to like their job, however it was very obvious they are short staffed/over worked! Lots of turnover in staff, which happens. A couple nights when I was there, they only had one tech working for the entire memory care side (I believe 24 residents) so I stayed until midnight to make sure my family member was settled and sleeping. Staff didn't appear to know what my family member could do/couldn't do. Ie, not ambulatory, but wanted to het her in the shower. They should get rid of the carpet because it stinks horribly! About 5 steps into the memory care area, the smell of urine hits you in the face! The carpet in the individual room was stained and gross. We didn't feel comfortable leaving our family member alone due to her confusion and the lack of staff. We needed to be there for 8+ hours daily-and often as late as 10 pm to advocate for her. We were told someone would check on her every 45-min. the first couple days to make sure she was adjusting but instead it was every 3-4 hours. Thankfully a family member was there. (And no, they didn't not check on her b/c family was there, they need to go into the room to know if someone is visiting, nor were they told family would be there all day) Family had to ask for her food tray more than once. Unfortunately she was only in memory care for a couple weeks before passing. We would have moved her out if Hospice wasn't needed and end of life was that soon. Proceed with caution if you are considering placing a loved one there.

I have been working here at Mallard Landing for almost 7 years now. The families, residents and…read morestaff are amazing. We have such a great community and team. The care team and the management all work so hard to take care of the residents. We all have a heart of service, and kindness is always core to what we do daily.

I have been working at Mallrd Landing since November of 2022 I can tell you this... our residents…read moreare soooooooo happy, they love us and our drive to care for them. schedule a lunch tour with me and you will see. Andrea Pineda is absolutely the best Executive Director I Have ever encountered She literally cares about every single resident, family member, prospect and or any one that walks through her building Care is our number one focus and these guys deserve it. we do stay full for a reason Mallard Landing and our Residents are the BEST!!!

My father had a traumatic injury and could not return home. We felt lost and alone and helpless in…read morewhere he would go. Jackie and Raissa knew EXACTLY what he needed. Their expertise in the industry shined as they only showed us places that could meet his care needs (which were complicated). They helped us not only navigate the process of finding a place for him but also helped with navigating the hospital system. They have strong knowledge of the owners of the facilities and found the right fit for my Dad so he could have a good quality of life. They truly cared a lot about helping him find the right fit. I HIGHLY recommend Family Values to entrust that your loved one finds the right place for their care.

I was pleasantly surprised with the help of Raisa and her team. My aunt needed help transitioning…read morefrom Sacramento to her hometown of Vancouver. Family Values came recommended from a friend in Washington. Raisa was very accommodating with providing video conferences and scheduling virtual tours. We needed to find a Senior assisted living home for my aunt that allowed her to have some freedom with the extra care and attention she needed. Once we came up to move my aunt in Raisa helped with the entire process. From recommending movers and hotels for us to stay nearby while in town. She even checked in on my aunt once we flew back home which made me feel at ease knowing she had someone in town to check on her. Thank you for helping with the move and transition!