Hi all -- I just wanted to add to my review. Christyna followed up with me for over a year to make…read moresure my mom was happy and comfortable. I also recently referred a friend to her, who was facing an even more difficult and emotional situation with a relative who has dementia, and who could no longer be cared for at home. Christyna helped them find a small, friendly home-based location that let everyone feel less stressed about the transition. It was a real blessing to my friend and the family. I highly recommend Christyna!

Absolute scam. These people have zero qualifications to recommend any type of care. They charge…read morefacilities 100% of first month's fee. So if you're paying $6,000 a month for your loved one's care, that's the commish paid out by the facility to them. They are just sales people. They have no idea about the inner workings of facilities. To them your loved ones are simply commodities. Same with A Place For Mom and others. Commish is anywhere from 100-120%. They bribe hospital discharge nurses for business... I can go on and on. Do the research yourself and don't fall prey to these vultures.

I have been working here at Mallard Landing for almost 7 years now. The families, residents and…read morestaff are amazing. We have such a great community and team. The care team and the management all work so hard to take care of the residents. We all have a heart of service, and kindness is always core to what we do daily.

I have been working at Mallrd Landing since November of 2022 I can tell you this... our residents…read moreare soooooooo happy, they love us and our drive to care for them. schedule a lunch tour with me and you will see. Andrea Pineda is absolutely the best Executive Director I Have ever encountered She literally cares about every single resident, family member, prospect and or any one that walks through her building Care is our number one focus and these guys deserve it. we do stay full for a reason Mallard Landing and our Residents are the BEST!!!

My mother needed memory care after wandering from her assisted living facility. I was lost as to…read morewhat to do and was put in contact with A Caring Heart. Kathy jumped right on it, gathered all of our information and had appointments lined up the next day. Her knowledge and experience was incredible. Her patience and honesty was immediately obvious and we found the best place for my mother in very little time. My mother is very happy today and so are all of us in the family. I cannot thank Kathy and A Caring Heart enough for the help and expertise we received. Thank you so much!!!!

From the owner: A Caring Heart Senior Housing Referral Service, LLC is a free senior referral service…read more helping families find retirement, assisted living, adult family homes, Alzheimer's care, nursing homes, and home care in Vancouver, Washington.

I worked for The Reflector for almost 21 years. I worked for 3 different owners. The current ones…read moreare by far the worst I've ever had. They didn't even meet us till I was 2 years and almost 10 months in. 2 weeks before I quit the CEO herself showed up. She introduced herself to my coworkers and walked right past me. I guess since I'd give my resignation she didn't feel the need. Very rude! I was running the mailed copies to the post office weekly but not paid to do so in my own car and my gas. Id asked 3 different supervisors finally the 3rd made it happen. 25.00 per week but that leaves 66 weeks unpaid. I also bagged my own papers without pay for 13.5 months and all carriers pay for the bags to deliver there free newspaper. I hope I eventually get my pay but I doubt it.

Yes Virginia there is real local news! I was looking for smaller periodicals to post an ad locally…read moreand had not seen the local newspaper. I'm newer to the area of Vancouver and as such am in familiar with what's around. I got an issue of the Reflector and was very pleasantly surprised at the content. I found Jussi what I was looking for and contacted the ad department. I also discovered that they have access to a full service printing company for a banner I needed to order also. They were very courteous and the prices were modest! I would recommend them to anyone for business needs and advertising. The staff was super kind and knowledgeable.

My dad was admitted for a really short time to hospice. Everyone on his team were super reliable,…read moreprofessional, and supportive in all aspects of care. I was able to reach someone 24/7 with any concerns

The hospice nurse that was sent to my friend's home last year was not vetted (or else her numerous…read moreterminations would've been a hint to the quality of care she provides). My suggestion is to not use this company for home hospice nurses. My friend used them and the nurse stole precious hours away from him and his family. DO YOUR JOB AND RESEARCH THEIR BACKGROUND AS YOU CLAIM TO DO!! Shame on you.

My father had a traumatic injury and could not return home. We felt lost and alone and helpless in…read morewhere he would go. Jackie and Raissa knew EXACTLY what he needed. Their expertise in the industry shined as they only showed us places that could meet his care needs (which were complicated). They helped us not only navigate the process of finding a place for him but also helped with navigating the hospital system. They have strong knowledge of the owners of the facilities and found the right fit for my Dad so he could have a good quality of life. They truly cared a lot about helping him find the right fit. I HIGHLY recommend Family Values to entrust that your loved one finds the right place for their care.

I was pleasantly surprised with the help of Raisa and her team. My aunt needed help transitioning…read morefrom Sacramento to her hometown of Vancouver. Family Values came recommended from a friend in Washington. Raisa was very accommodating with providing video conferences and scheduling virtual tours. We needed to find a Senior assisted living home for my aunt that allowed her to have some freedom with the extra care and attention she needed. Once we came up to move my aunt in Raisa helped with the entire process. From recommending movers and hotels for us to stay nearby while in town. She even checked in on my aunt once we flew back home which made me feel at ease knowing she had someone in town to check on her. Thank you for helping with the move and transition!

The two women that came worked really hard and we were very pleased with our home cleaning. We have…read morea baby and a dog and a lot of clutter, but they still managed to clean our floors, make our kitchens and bathroom spotless, and work quickly and swiftly. One of our cleaners understood English and the other did not, but it wasn't an issue at all! Thanks so much for your help!

Enlisted 7 Cleaning to clean 1/2 a garage (I park in the other half, so nothing to clean on that…read moreside) Quoted a minimum cleaning fee of $300. On the day of service, 2 cleaning ladies arrived closer to 1 pm and were finished by 2:30. I was charged $350. I was assured the $50 overcharge would be refunded. After multiple assurances over the last 2 months, I have yet to see a refund. Also payment is only accepted via Venmo or Zelle, so no option to dispute the charge. Quality of the cleaning was good but would not recommend based on poor business practices.

This particular branch of Commforcare tarnishes the entire commforcare company name. The staff here…read morestruggles and often fails to operate with the bare minimum of professionalism. There is no one in the state of Washington employed in the HR department. Instead HR is supposed to be handled by the owners Daughter who lives in Massachusetts. Unfortunately, when I tried to submit a simple grievance about poor communication things immediately became far from professional. In two days time I received a seven paragraph barely related rant from Darcie's mother (no communication from the supposed head of HR mind you) and my hours were changed over night from 24 the next week to zero. When I insinuated that it seemed like my hours were cut in retaliation to my complaint (which isn't legal), they immediately added two of my shifts back, which only makes me more confident that this was done purposely. Darcie reached out but refused to meet with me herself via phone and asked me instead to meet with her Dad. Why wasn't HR handling this HR issue? Why was I being placed in an exceedingly uncomfortable position when I simply pointed out that management continuously provided employees with completely separate procedural instructions? At this point the head of HR had failed twice to solve an exceedingly simple issue, then she made no effort to arrange this meeting or the phone meeting I had requested. At this point the work environment had become at best uncomfortable and at worst actively hostile. Some of HRs most basic functions are to handle employee grievances, and to address communication issues. Unfortunately this company has no functional HR department, simply a figure head in a different state and time zone who can't be bothered to perform even the most basic functions such as following up with employee grievances and scheduling meetings. This paired with requests not to inform clients on our familiarity with their equipment was more than unsettling. On top of that I arrived twice to clients that had never been informed I was scheduled to arrive. In my time here, four separate clients and families complained about the poor communication from the office and the unpredictable and sometimes unreliable last minute schedules. I watched five members of the staff decide to leave this company in the less than six months I spent here, and I made at least six, as yet another testament to the blatant disfunction in the management here. As someone who was previously employed by this company, I urge you to take your business elsewhere. Attached is a text message asking NOT to inform the client that the caregiver is unfamiliar with the clients Hoyer lift; something I see as potentially very dangerous and as a shinning example of this companies shady ethical standards. I have a breadth of physical evidence to substantiate each claim I have made in this review, and only hope that it forces this company to hold themselves to a higher ethical standard in the future.

ComForcare has been the key anchor of my parents' transition from tottering independence to safe,…read morewell supported assisted living. Over most of the last two years we have retained a morning and evening caregiver to support hygiene and dressing/undressing and attendance at assisted living activities and meals. Our caregivers have been skilled and kind...a combination that is hard to find and retain over many months. In addition, Randy and Debi Kyle have been so helpful in offering perspective and advice as we dealt with increased frailty, dementia and family questions. They have made all the difference as we navigated the continually changing landscape of services and personal changes as my parents are aging. As our family life changes, we may well need their services again and it will be so good to know that their help is available.

Workers did very little even sleeping while on duty or using their cellphones. Even when asked to…read moredo a task, e.g. help folding clothes, it didn't get done...or washing dishes. They didn't show up on time occasionally and without letting the customer know. They used overtime without consent. The 3-ring binder left for reference was incredibly off-putting...big, complicated, with no easy way to see or define expectations.

The administrator of the OLYMPIA office is outstanding! She has been a pillar for our community and…read morealways there for you when you need her! She runs the office very well and is great at helping people both clients and employees! She is caring and compassionate and humble lady!