Establishment is poorly ran with rude customer service as well. It seems like you would want to be friendly to your customers instead of treating them like some hassle. They're paying your bills and already have enough trouble as it is. Definitely would not use them again. read more

My elderly retired widowed disabled neighbor brought her car to A Plus Collision in Lewisburg, TN. Only after the insurance company made the decision to total the vehicle due to cost did they try to charge her a 30 dollar a night storage fee. She lives approximately a mile away from the business. He tried to hold her titled vehicle randsom to rack up costs for the insurance company and her noting he did no repair to the vehicle. The staff would not listen to my legal warning and are accountable. Ethics are substandard. To date they have not provided the attorney name who the office person reported is suppossedly directing them. This is a small town and word spreads quick. Lots of childish unethical games from them. I can not recommend. We must protect our elderly, widows, & veterans from people who who lack the morals to treat them right! read more

Again..... 0 stars if that was an option. Picked the new car up yesterday 6/03/18. The underside of the front bumper called the front bumper face, the spoiler, the clips and bolts were all missing..... well there was one clip on the passenger side that was basically keeping the front bumper from flapping off in the wind. What is wrong with these people? We will be calling the insurance company and demanding the car be taken to a Honda dealership for the final repairs due to the staff at this place being uncooperative, argumentative, rude, unprofessional and seemingly hostile in nature ( remember the psychic... yes that guy ). The thing that's most upsetting is they treated the owner like she was oblivious to how a car should be repaired. Like a woman wouldn't know or notice... so HEY.... let's take advantage of her... she won't know any better. WRONG! It's best to just save yourself the trouble of multiple return visits and them obviously taking the money and not completing all necessary repairs and just go elsewhere. The name should be changed to F- Collision center. read more

"I hope it burns" is what the owner of A-Plus Collision Center said about my car. https://www.facebook.com/100004098287730/posts/1488248644655064/ We gave him 2 months & 2 attempts to repair my car. After he got belligerent, the insurance company told us to pay the deductible for us to get possession of the car so it could be taken to BMW Huntsville. The owner locked my car in the shop, locked up the building and refused to release my car. Unfortunately we had to call the police in order to get possession of my car. I am in utter disbelief and disgust of how unprofessional his work and his attitude are. read more