They have been very responsive. I hope to have them come and evaluate installing 3 retaining Wallsread more

From the owner: Choose us for top-notch service that won’t break the bank. Experience the quality and trust you…read moredeserve—your satisfaction is our guarantee! Don’t miss out on making the best choice. 👉 Affordable. Reliable. Unforgettable. Choose us today!

So pleasantly surprised. My wife and I live in Raleigh, NC and needed immediate inspection of the…read morefloor, sub-floor and joist system. Residential Contractor assistance in the current Raleigh building boom is suspect, at best so, honestly, I was still suspect. Tar Heel Basement scheduled me, but I'd called back needing next day inspection in attempt to fix a tile issue. No problem, they'd said.. so they sent someone from their other operation to support me. Me! Thank you Tar Heel Basement Systems, for focusing on the customer and building a capable brand. Tar Heel Basement Systems representative met me onsite and we reviewed the area. He not only looked at the area in that part of the house, but advised me on my crawlspace and the other floors in the house. I could not have been more impressed. In the end, the gentleman said, "Sir, you're in good shape here, you have a clean bill-of-health". Perfectly done - Thanks Tar Heel, for your professionalism and swift support. Had this been my own General Contractor, or one of the many subs... well, I have no doubt that I would have instead been quoted a large-sum. Thank you, Tar Heel Basement Systems. Professional. Realistic. Honest. Ethical.

When the company original set the date to come to do the work. They called at the last minute an…read moreswitched dates. The one man justin spent a lot of time on his phone talking to his wife, an he also went into the back of his truck an peeled in a water bottle both of being on the phone with wife an peeing in the back of the truck are unprofessional. And the 3 works broke a drain pipe which than I had to get a plumber there to fix tge drain.

Jayson and his crew did a fantastic job! Not only are they excellent masons, they are just good…read morepeople. They were quick while still paying attention to detail and I could not be happier. Not to mention they don't over charge. You won't be disappointed with these guys!

From the owner: We are a residential and commercial masonry contractor proudly serving Sanford, Raleigh,…read moreFayetteville, and surrounding areas. With over 20 years of masonry experience, our expertise handling brick, block, and stone makes us the source of your masonry needs. Whether you're a builder or a homeowner, your satisfaction is guaranteed.

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

This is a company founded and owned by Drew, reflecting his deeply held values. Once you partner…read morewith Drew, you will see firsthand his commitment to fairness and a strong work ethic. My crawlspace was not in a good or healthy condition. There was excessive mold, as well as rotted wood joists (just to share a few) that impacted the structure causing some slopping with the floors as I noticed in my home. This company 's dedication to excellence is shared by his entire crew, who consistently deliver outstanding results. They have earned a customer for life, and I can't recommend them enough. Thank you all for working so patiently to help me understand this process.

Advanced Structural Repair did an excellent job. The repair was challenging but Drew's crew…read moreperformed splendidly. I hope I never need them again, but if I do, I won't hesitate to call.

I got a free inspection + quote from Tar Heel Basement Systems and they were super pushy and rude…read more Salesman would not take no for an answer, and they tried all kinds of slimy tactics to close the deal. "Sign today to get an additional x% discount" "My boss won't like this but...." "Oh oops I forgot to add this one $10,000 piece to your invoice, the price we've been discussing for 1/2 hour is now 50% higher" "Well I guess I could give you the friends and family discount..." etc etc Every time I said no to their "absolute lowest price they can do," they came back with another "lowest price" with some kind of discount or deal that they "shouldn't do, but can make an exception for..." I've read online that they do excellent work, but all they wanted to talk about was their competitors. If I had a nickel for every time I heard about "the other guys," I could possibly afford their newest "absolute best price we can do." Not a fan. Just tell me the price, tell me what you do, and cut the gimmicks.

Very very responsive organization. After some of the rains I went into my crawl space and noted…read moresome standing water. I asked Tar Heel to come by and make a determination to mitigate the problem. Before Colin arrived, I had a good sense of what was needed. I had an issue with a basement problem in a former house, so I was prepared for any "oversell." Oh, and my wife had over 36 years in the building industry. Colin provided a very detailed findings and options for correcting the water problem. We were both happy with the proposal and will be moving forward.

Oscar Bryant Paulino…read more Are amazing at making the job their personal responsibility, very timely, professional and offered advice after the project. Great team.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.