They did exactly what I asked for in a timely manner. They did not try to upsell me on anything. I…read moregot exactly what I asked for when I wanted with no fuss.

Amazing work in under an hour on a 3-story townhome. Gutters clear & running smoothly for the first…read moretime in years. Quote for service came in higher than others but everything was included, no lowball then upsell games. Highly recommend

First off, I contacted Dave via text his response was within minuets. We set up a time for a quote…read morefor the next day. When he arrived we went straight to the problem. This was an unique situation that took some time investigating and discussion on a proper fix. Dave did a thorough job examining the problem. I decided he was the man for the job before he gave me a quote and the quote was reasonable. When we agreed on the price, I asked when it could be done. He said right now. Upon completion I checked the work. It is neat, addresses the problem and is sure to stop the leak (if not there is a 3 year warranty). He even repaired a few minor future problems for no charge. I will definitely use his service again.​

I have used Dave's business a few times over the years for roof repairs I have had at my house. He…read moreis always very professional and prompt in his service. I will continue to include Dave's service for any roof repairs I may have. Thanks Again Dave for your recent help this weekend.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

We've had two experiences with Fernando at MMC…read more When we bought our house, the roof needed a lot of work (new shingles, flashing around the chimney, etc. Fernando was prompt, thorough, professional, and reasonably priced. Four years later, we had a minor water damage issue due to a poorly-installed window. Fernando came out and gave us a free consultation. I would recommend MMC in the strongest possible terms to anyone looking for roofing services in the Triangle.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Excellent exterior paint and repair with conscientious, hardworking, detail-oriented crewread more

Had Gonzalez come paint my house a couple months ago. They did a good job and listened to what I…read morewanted.

Outstanding in All Respects! They check ALL the boxes: Professional, Competent, Responsive,…read moreThorough, Attentive, and Punctual! And, as a bonus, they are genuinely nice folks to work with. They correctly identified that my roof had been damaged by hail roughly 11 months ago, and the USAA adjuster readily agreed. Replacing the roof was accomplished in a manner I did not think possible in any line of business: they CONSISTENTLY did what they said they would do, when they said they would do it, and in a manner that exceeded what I expected. After seeing how they work, how they stay in touch, how they show up, and how they are committed to doing things well and fairly, I can 100% recommend them. In fact, I wish I could award more stars because they deserved them. I particularly want to thank Drane, Ryan, and Bertin for their exceptional commitment to excellence and teamwork. Well done!!!

I reached out to this company for help with an issue at my home and was genuinely impressed with…read morehow they handled everything. They were extremely responsive, showed up quickly, and were easy to communicate with throughout the process. The crew was professional, personable, and made me feel comfortable from the start. In my experience that's not always something you get with contractors. What really stood out was their willingness to go above and beyond to help resolve the situation. It's clear they care about their customers and take pride in their work. If you're looking for a reliable roofing and gutter company that you can trust to show up, communicate well, and do right by you, I'd absolutely recommend them. I'd work with them again without hesitation.

We had our roof replaced by Legacy and we couldn't be happier with the service we received. From…read morestart to finish, the team was professional and 100% efficient. The quality of the workmanship was outstanding. The communication was great. The crew arrived on time and completed the project within the estimated timeframe. They were absolutely committed with the project. The manager, Ralph Kennington was exceptional. He was knowledgeable, and help me out with any questions or concerns we had about how to hinge with the insurance company. He kept us informed every step of the way and made sure that we were completely satisfied with the work. Overall, we highly recommend Legacy Construction and Roofing to anyone in need of roofing services. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. Thank you to Ralph and your entire team for a job well done! Maria Martinez

I requested a roof inspection as my roof is over 16 years old, built in 2009. Jon Kitchen contacted…read moreme the same day and we spoke re what I needed. He provided me with a next day appointment. Prior to his visit to my house, he kept me informed on his arrival time. He arrived on time and immediately began the inspection. He first took pictures of the house and roof from ground level. Then he got on the roof and inspected it. He was very thorough and found a couple of small things to be done. He caulked around several vent areas and some bare nails He did find on my back gutter found where it had become separated from the siding. He fixed that also. He took his time and finished the inspection and repairs in less than 45 minutes. Afterwards, provided me his appraisal. He stated the roof is in very good shape and wouldn't need replacing for at least two or three years. The inspection was free and he didn't charge for the small repairs. Jon is a very personal and professional project coordinator. His thoroughness made me feel very good about the roof condition. When I do have my roof replaced, I will call him again. The phone numbers are 910-965-2606.The office numbers are 919-677-1991and the toll-free number is 877-397-6101.

Quick response for a quote. Quote was very accurate and the company completed the entire roof in…read moreone day. Extremely pleased with the work and new roof. Really recommend if you need a new roof or roof repair.

From the owner: Triangle Elite Roofing is committed to it's integrity and loyalty. We are a locally owned company…read morethat specialize in Roof repairs and replacements. Weather you need to re-deck and install a new roof or just need a small water leak repaired we are the guys to call. We will ensure that you'll receive the best of material and excellent customer service. We offer free inspections/estimates, so never hesitate to give us a call!