Our fridge had been leaking water (ice build-up under the freezer drawer), and after a few failed…read moreattempts to remedy the issue myself, I contacted At Your Service via their Web site. Chris called me back quickly and was able to schedule an appointment for the next day, something I was not expecting. He was cordial and upfront about pricing. Shawn, the technician, gave a courtesy call a few minutes before the agreed-upon arrival time and showed up as scheduled. He was able to not only diagnose but (seemingly - fingers crossed) fix the problem. He came across as knowledgeable and professional and worked quickly. Moreover, At Your Service stands behind their work: Shawn offered to come back out if the steam treatment he used didn't take care of the problem. In my experience, repair work gives you any two of professional, responsive, affordable, and competent, but At Your Service managed to check all of those boxes. I would not hesitate to use this company again for future appliance repairs.

Having used Chris and his tech(Shawn) for repairs on our cook top(burner)..which was repair in a…read morevery timely fashion, as well as great communication for the parts had to be ordered, then the ice maker decided to fail, again phone call to Chris and in no time he found the issue, ordered the part and we have great ice again. But it does not stop there..a different issue with the cook top started..the vent decided it had a mind of its own, Chris came and checked it out..ordered the part and again..good to go!! We can not say enough about this company, their professionalism, knowledge and prompt service. We especially love the great communication skills that are used while the repair is in process. We will not used a different company for any appliance repairs!! Mark and Rosie Petro High Point, NC

Ali came over and worked like a champ. He took apart our agitator and ordered us a new oneread more

We have had Nicolai come out twice now to help with our dryer, and both experiences have been…read moreexcellent. He is always kind, knowledgeable, and professional. He took the time to explain what was happening, answered our questions clearly, and made sure everything was working properly before he left. It is such a relief to find someone who is not only skilled but also trustworthy and respectful in your home. We truly appreciate his expertise and would absolutely recommend him to anyone needing appliance repair.

Amazing response! I had a very small job... Or what I thought was very small. Lewis called me back…read morewithin the hour and explained the process for the work. When it turned out to be more complicated than I wanted, Lewis then gave me an alternative that work! So instead charging me to come to my house and THEN telling me the full scope, he did it over the phone and provided me a workaround solution that I could do myself. While the work around did not make him any money, you can bet that I will use him for any electrical work in the future! Great guy!

Lewis was very knowledgeable of my electrical issues. He cares about the quality of his work. He is…read morereliable, professional, and courteous His cost for service is reasonable. I will continue to call TruElectric for any of my electrical needs and would definitely recommend TruElectric to anyone in need of electrical repairs and installation.

Duct Doctor did a great job with our house. The technician showed up on time and was very…read morecourteous. He explained what he would be doing and what I could expect during the process. The ducts had probably not been cleaned since the system was installed many years ago. Quality service provided at a reasonable price. The job took about 2.5 hours from start to finish and I would use this service again without hesitation. I highly recommend them!

They came to the house and gave an honest assessment about what needed to be done, scheduled a…read moredate, arrived on time, and did an excellent job. The owner Jim was polite, informative, and professional and Albert was unbelievably pleasant and answered every question I "bothered" him with with patience and tact. Some issues came up but the price remained the same and Albert and his coworker kept me informed of what was happening the entire time. 10/10 would let them work on my grandmothers house. Honest folks all around

This repair service came very highly recommended to me. I am assuming that I spoke with an…read moreanswering service when I made my initial call. I finally got a callback from Bob asking "Whatcha got?"... OK, maybe he just has no personality. When I explained my issue, he just dismissed it and said that it probably be cheaper just to replace due to a limited warranty. Maybe he was having a bad day or something but it was definitely not the first impression that I expected after having three people recommend Brian and his company to me! Maybe I should appreciate someone trying to save me a $75 service charge but I would much rather someone check it then tell me I was going to have to spend a lot more money.

They helped us out on a job and the speed of service was top notch and the price was very…read morereasonable. Will use them again and recommend them to all of my customers as well.

Just bought a home in the Oak Valley area. Needed a number of items on electrical system from the…read moreHome Inspectors list corrected. Phillips Electric crew arrived on time- and included their Service Manager. All repairs and additions I asked for were promptly dealt with . The Service Manager also found a few issues missed by the Home Inspector. Their work was beyond satisfaction! I will never use anyone but Phillips Electric in the future. So should you !!!

*Located in Winston Salem, NC area, not Port Orchard, WA.* I…read morecalled to schedule an appointment to have some outlets replaced, a couple of new outlets installed and a breaker issue fixed. The electrician, Rick, came out on 9/20/23 and fixed one issue but then said he would have to come back the next day with his son to install the new outlets. I explained to him in very clear terms that all he has to do is communicate with me and I will be patient and understanding on anything else. Next day came and Rick didn't show or call. I finally called him at the end of the day and he said he would have to reschedule for Wednesday of the following week. Rick never showed, never called! I called/left a message on the business number to speak to the "owner/scheduler" and still have not received a return phone call to discuss my dissatisfaction with Rick. I purposely waited this long to write this review, in hopes I would get a return call. I DO NOT recommend anyone use this business! Find another electrician to use.

I've been relying on Custom Air this summer with their standard VIP Member Package and an actual…read moreservice callout for a home unit. Invoicing and payment can be done electronically which is very convenient. The techs Alex and Kyle have been knowledgeable and helpful during their visits. Very prompt and reliable so far in my experience. I haven't had to call upon any 24/7 emergency services at this time, but so far it's been a pleasant experience. I wouldn't hesitate recommending them to others. I don't have a gauge for value yet, but I'd continue to keep them around for my HVAC needs in Greensboro!

Woke up with no heat, outside temps low 20's, inside was down to 64. Just knew we wouldn't be able…read moreto get a tech out today due to demand. Was pleasantly surprised when my husband called, we were told a tech would be out at 2pm. Even more surprised when we got the call a couple of hours later, that a tech could be here in 45 minutes! The tech Alex was able to diagnose and replace the part that went bad in a timely manner. Alex is a very professional, very knowledgeable and very mannerly young man. Who explained everything that had happened to cause the part to fail. Such a kind young man and an essential employee and representative of their company. As well as the kind lady who answered the phone. Many thanks to Custom Air!

Had a problem with a breaker tripping called them. They said they could come out the day after…read more Luckily they showed up that day which was really nice. They came out and checked the breaker and a few outlets...well I checked the outlets. We found an extension cord broken in the front yard. None of that is the issue. The issue on the billing, was they said they repaired a wire that they did not repair. So I'm not sure if I got charged a service fee or a repair fee that they didn't do.

Extremely Poor, Neglectful Work. I had a lighting fixture…read morefall out of the ceiling in my home, and I contracted Ogburn to come reinstall the fixture for me. When they got there they hard a very hard time reinstalling the fixture and ultimately decided the transform was blown. The entire time they were at my home (about 30 minutes) they were rushing through the work and you could tell they didn't really have any interest in the job. At one point the Technician took a call from the office and I heard him say in front of me that he was "trying to get out of this job as soon as he could". Once they had decided the transformer was blown they packed up and scooted off pretty much telling me to get another transform and reattach it myself and everything will be ok. So I head off and contact the manufacturer learning they don't make that particular transformer anymore and that I'd have to replace the entire fixture. Obviously this was unacceptable, so I found a new dead stock unit on eBay and pulled the transformer off of it. At this point I hired a different electrician to come and wire everything up for me, as I was very displeased with Ogburn's technicians and service. The second electrician wires in the new transformer and the fixture still doesn't light. He disassembles Ogburn's work and tells me that they had failed to reconnect the light to the canopy properly and that in fact nothing was wrong with the old transformer, the Ogburn technician was just careless. So at this point I've spent a great deal of my time and money replacing things that didn't need to be replaced because Ogburn's technician was in a rush. Now we get to billing, Ogburn sent me a bill for almost 100$ for the work they did, which was 2x as much as the second electrician charged. I called them to inform them that I didn't feel that the bill was justified since not only did they not do the work I contracted them for they lead to me incurring additional cost due to their negligence. I spoke with at least 3 different people at their office who kept telling me the person I needed to speak to wasn't them and that someone would contact me to resolve the issue. This never happened and they instead decided to send me another bill with past due charges. I again called to resolve the issue and they took my info and said someone would contact me but they never did. Eventually I just paid the bill and wrote the experience of as a lesson learned. TL:DR Ogburn does awful work and will lead to you incurring additional cost to redo their shoddy craftsmanship. They are unresponsive and disorganized at their main office as well. Avoid at all cost.