I am filing a complaint regarding deceptive online retail practices involving websites that falsely present themselves as legitimate local U.S. boutiques while actually operating as overseas sellers shipping low-quality products from China. The website I purchased from claimed to be a boutique located in Charleston, South Carolina. Similar websites use the same format while pretending to operate in different U.S. cities. One example is "The Hills Nashville" (https://thehillsnashville.com/pages/contact). These websites appear designed to mislead consumers into believing they are purchasing from small American boutique businesses. The companies use Delaware business registration and mailing information to appear legitimate, including connections to Delaware Registered Agent services (https://www.delawareregisteredagent.com). However, products are actually shipped internationally from China, which is not clearly disclosed during purchase or in the return policy. My order took 26 days to arrive because it shipped from China. The products arrived damaged, packaged in a ripped bag, and were also the wrong size and poor quality. When I attempted to return the items, I discovered the company requires consumers to: Ship returns internationally to China at the consumer's expense Pay customs fees and international shipping costs Accept that the company cannot guarantee receipt of returned items due to international shipping The return policy effectively makes refunds nearly impossible and creates a situation where the company can simply claim the return was never received while keeping the consumer's money. There is no clear disclosure on the website that: Products are shipped from China Returns must be sent internationally Consumers may be responsible for customs fees The company does not guarantee receipt of returns The websites intentionally present themselves as local U.S. boutiques using American city names, storefront imagery, and Delaware business information in order to gain consumer trust. I am currently disputing the charges with American Express. I am reporting this because there appear to be multiple websites operating under the same deceptive structure and misleading consumers in the same way. read more

I recently had the pleasure of working with Kristen Philips at Registered Agent, and I have to say, she's simply outstanding. Kristen went above and beyond to help me with all my questions, no matter how uncommon they were. What stood out the most was Kristen's friendly and relaxed approach. She made me feel comfortable from the get-go and took the time to thoroughly address every single one of my doubts. Her professionalism was evident throughout, but what really made the difference was her genuine kindness and willingness to help. If I could, I'd send Kristen a basket of homemade cookies to show my appreciation! She truly deserves it for her exceptional service and for making my day so much brighter. In short, if you need assistance, Kristen Philips is the person. She's not just a pro; she's a wonderful human being who goes the extra mile to ensure her clients are happy and satisfied. Thanks a ton, Kristen! read more

I am very pleased with knowing corporations like Delaware Corporate Headquarters LLC is out here for people like myself. Their very professional, polite and understanding. Most companies won't answer 1 question once they know your not obtaining their services but not this corporation. They provide you with a number, address or email that will be very resourceful for what you're inquiring about. That bonded me in a way to where I now feel obligated to obtain services and also refer their services to everyone I know. Thank you Mrs. Skyler Williams, Mrs. Debbie Woods and your entire team. We need more Corporations to bond with the people like yall do. I have never written a review this long for anyone but I do often find time for them when their earned and deserved. This all comes from how I felt after hanging up with Delaware Corporate Headquarters LLC..... read more

I was researching for an affordable registered agent service in Delaware and came across the Website "DelawareRegisteredAgent.com". I had questions with respect to the services and filling out the form so that I was not incurring unwanted fees. I called the contact number on the Website and had the pleasure of speaking with Kasey Brown when I called. Kasey walked me through filling out the form, explaining the options I was choosing and what they meant. Kasey was incredibly patient and explained options and helped me choose services that were most valuable and important to ME. A very pleasant experience where clarity was provided in a very professional and respectful manner. Well, because of my experience with Kasey Brown, my search ended with the transition of my Registered Agent Service to "A Registered Agent Inc" today (12/19/23). read more

I selected this company to be my registered agent for my business after I switched from another big name company which ultimately were not very helpful and just wanted my money. I am so glad that came across delawareregisteredagent.com because the customer service is phenomenal and when I have questions regarding my business that I am uncertain of, they ALWAYS help me get a clear concise answer! Whether it's directing me to a viable resource or offering information that they have access to. Whenever I speak with a member of customer service, they are professional yet I also feel like I'm speaking to another everyday person such as myself. This is the type of company that I always want to be in business with!! Did I mention that their rates are very fair compared to other companies? Well, now you know! read more

Total scam. They lure you in with a low set up fee but charge you $199 for the very essential EIN. The combined total is way higher than other companies. Also they sneakily charge $9/month for a phone and do not even email you to tell you about the charge. If you are not careful they will scam you dry. I regret ever engaging them. I will make a complaint to the Delaware company registry so scamers like this cannot survive. Don't believe them when they said closed on Yelp, still alive on the web and still charging ppl left and right. They are only doing this to avoid being exposed! Parent company is Corporate Filings LLC, stay far away from them! read more

This business is practically designed to host and hide scammers. Whether it's a fraudulent loan company or bait and switch advertisers pretending to be other brands, many lead back to this address or a similar business. This company gets to say, "no affiliation," but they do business with scammers and frauds with a "no questions asked" policy. We won't see real any real change in fraudulent activity until businesses like these are held accountable for their part in the criminals they enable. read more

Kristen went above and beyond helping me. She took a lot of time to figure out our issue. She researched thoroughly and explained everything in detail. We had some confusion about a communication we received from Virginia, but Kristen dug it out and took care of us. She was kind, friendly, and very professional. I was frustrated, but she didn't let that get in the way. I am pleased with the way she handled things and am looking forward to working with her in the future. She is an asset. read more

I cancelled this service a few years ago and I keep getting emails and invoices from this company. Now they won't let me cancel unless I pay them $143 and if I don't pay they won't cancel it and they keep billing me. I can't wrap my head around this. I've emailed them and they just refer me back to their site to cancel. Also, I'm not sure what they have been doing for me because I don't even own a business anymore. Anyway, be weary of this company. read more

i normally don't take the time to write reviews however Katie Sanford was so helpful and patient with me while helping complete some fillings for my LLC . i honestly called around to a few organizations that help you with getting your business up and running however glad i went with Delaware cooperate headquarters registered agents for the simple fact that she had been so helpful i will absolutely recommend using them. thanks Nick G read more

I contacted Delaware Corporate Headquarters LLC A Registered Agent Inc. and I spoke with Kasey Brown yesterday. She was very helpful and answered all my questions. It has been my experience since I registered my business in October 2023 that all the agents have been respectful and knowledgeable of my business needs. I highly recommend this agency for anyone seeking to establish a business. 100% Satisfied Customer Ms. D. Rhynes read more

The nice and VERY skilled rep I encountered, Raquel Garcia, was a huge help refining my application. Obviously well trained and equipped to work with "computer challenged" people like me. This entire process to secure an LLC was well designed; Then when you add the person to person support from people like Raquel you have the perfect combination! Well done Registered Agent. M. Sayles read more

I have worked with a lot of government-related agencies and I have never been more impressed with the professionalism and ease of transition as this company has offered. As there is a time zone difference between us, they are very prompt and extremely helpful. I am thankful for 'dumped' so I could locate a better company to work with. Thank you for all your help!! read more

I was recommended by someone to use Delaware registered agents for their service to open an llc. Since the start they have been really helpful and the process was so smooth that not even once I had to contact them for something because everything was managed by them even before the time committed. Lastly what they charged was worth every penny . read more

Theresa, my contact at DE Registered Agent was knowledgeable and patient with addressing my ignorance as i asked for help in walking me through the portal. She was instrumental in making sure we had complied with the various filings of reports in DE and NJ. Hope she continues to grow with the company and trains her subordinates to be like her. read more

I've been extremely pleased with Jessica Deeds and her team at A Registered Agent. They helped navigate my group through very complex organization and registration documents for operating entities both in Delaware and California in a most timely and professional manner. Hats off to Jessica and co.! Joseph P Guarrasi, CFO Cal Coast Companies read more

I've been incorporating companies for 23yrs. It actually matters who you use to set up your business! "A Registered Agent Inc" is the best I've ever used! "Gracie and Crystal" are rockstars!!!!! The intelligence, access, process, support and the speed in which you get to experience is the exact start you want at this critical stage! read more

I have been using A Registered Agent, Inc. for years and I am so happy I found them. The staff is competent, professional, knowledgeable, always friendly, and ready to help. I would choose A Registered Agent, Inc. every time and encourage anyone looking for this type of service to give them a try. You will not regret it. read more

I've just received my new created LLC's documents from Registered Agent and very pleased about how easy it was to form a company (just 10 minutes of filling a simple form). After just 3 days my company was ready! I had some questions and they answered quickly and to the point. Definitely recommend! read more