17 years of good service from A Rentals down the drain. Picked up a log splitter Saturday 10/7/2023. Checkout was badly impersonal, girl was more interested in relating news headlines to a friend than me. NEVER told me to bring back with full tank of gas (in all years with A Rentals I never brought back with full tank). Idiot who hooked it up started it and merely said good to go. Had I been a rookie I wouldn't have a clue how it worked. Collar was broken and he said don't worry, no problem. Took home split for a few hours. Took a break and decided to refuel. Couldn't, as a steel plate just above the gas tank couldn't be budged, no room to get even a hose in. Called, recording said closed for the day. Are you kidding, on a Saturday, closed at noon???? Got an idiot named Amber who hung up on me twice. Called third time, she said would have someone call. 2.5 hours later they did, explained it was a "convertible." Ah, got it. No one had shown me this when I rented it. So close to 2.5 hours down the drain. Took back this morning. Girl asked me if tank was full. I said no, it was never a requirement before. She said they would charge $10.00/gallon to fill it. Went to Shell across the road, filled it up. The people in the yard to unhook it were complete jerks. Wow, this place has gone BADLY downhill, will never go back. Will also type this up neatly and post on their door and hand out to people entering. This place sucks, have other sources, apparently they don't get that. read more

I highly recommend A Rental Service. I've been doing business with this family owned business for 20 years. They are great people , friendly staff and will to help. They go above and beyond to help. Thank you guys for helping my business for all these years. read more

Will never go back. Reserved a bobcat with a trailer, showed up to pick it up first truck had too low of a hitch, 15 minutes was back with another and they rented out my trailer from underneath me. They then decided they could deliver for free. Showed up with a rear wheel about to fall off due to the lug nuts all being very loose. An hour later it was redelivered, within 2 hours of use the wheel was loose again due to the fact they tightened it without taking the weight off the tire so the lugs would seat. I had to haul diesel to fill it, filled the tank til the gauge read full. At 9:00 am I called because they had not picked it up, they said they were on the way. At 9:10 I got a kind of rude call from someone else there wanting to know when I was going to have the bobcat back because the next customer was there to pick it up. Went to get the deposit back and found out they charged me an extra 9.60 for fuel. I showed them a picture with the finished hours & full fuel gauge and they acted like I was lying to them & the charge was the charge. This was their third strike for men previously I rented a jiffy lift that we had to work on ourselves to keep it running long enough to raise one time, and another time with a sod cutter that was broke in the first 6 feet. I will never go back, even if they are the last place in town with equipment. read more