Did an excellent job. On time and very professional. They did a thorough job and was very clear in…read morewhat needed to be done

I have had an on and off water issues in my lower level for years. A previous "life-time…read moreguaranteed" solution from another provider went bad. The company went out of business so the guarantee was worthless. When I noticed a musty smell, I contacted three other companies for opinions and solutions, All gave me different information and a wide range of prices. When I told a realtor my frustrations, she recommended Dry Effects. When the inspector came out, I immediately felt confident with his knowledge and experience. The Dry Effects estimate was also more reasonable than the others. Dry Effects sent out two crews. The first one to remediate wetness/mold in the walls and another to install a drain connected to my sump pump. They also provided a guarantee for their work. When another hidden problem arose months later, they promptly remediated it at no cost to me. After COVID, I have found it hard to find service providers who are reliable and efficient. It was a relief to find Dry Effects.

A nice lady on the phone helped me with a floor drain issue. Very nice. She was able to tell me…read moreabout all the great customer feedback. I trust her and she is kind and helpful. Thanks, Tony

I wish I could give A+ Plumbing (used to be Maximum plumbing) 0 stars because that's what they…read moredeserve! Sarah Lilley emailed me on 9/12/25 informing me that they are offering a 1 year free membership and a complimentary tankless water heater flush with a whole house inspection. I asked a bunch of questions then told her that I was interested. I scheduled the flush for 9/25/25 with a window of 830-10 am. However, I was told from Kathi Grey the day before (9/24/25) that it would most likely be closer to 830-9 am. The technician, Jared Scott, comes and learns that I have a tankless water heater and doesn't have what he needs. Jared told me that he was not informed that I have a tankless even though it was mentioned various times in communication. One of which is email that I still have a copy of in my account. Jared also mentions the whole house inspection. I said that I didn't need that done today. I mistakenly told Jared that I already have a membership with Apollo and they have done inspections in the past. Jared leaves to get the part that he needs. He comes back shortly informing me that he can't do the tankless flush because I already have a membership with Apollo. Jared leaves so I call A+ to speak with the owner. Sarah answers the phone and puts me on hold while she gets him. He tells me that I never mentioned the tankless water heater! The nerve! He also informs me that I HAVE to get the whole house inspection in order to get the tankless water flush and it has to be done the same day. I was NOT told that specific piece of information prior to scheduling. The owner goes on to rudely tell me that A+ doesn't go around giving away free work. I informed him that I don't use Apollo for plumbing just for our HVAC system. I genuinely was interested in using them but absolutely not now!! I would have been open to a whole house inspection at another time if the owner wasn't so rude to me and I was told that upfront. I had a 11:30 doctor's appointment so there was no time for a whole house inspection as my home is 4000 sq feet not including our finished basement. I asked how long the appointment with Jared would take (again, spoke to Kathi and Sarah) and was told 1 hour. There's no way a whole house inspection and a tankless hot water flush whole could be finished in 1 hour. Logic told me that I could do the whole house inspection another time if I wanted it done. I know that the tankless water heater flush takes 45 mins to 1 hour alone. In addition to all of this Sarah and Kathi told me that A+ plumbing (at the time was Maximum plumbing) did our tankless water heater on 4/15/2024. That is not true. I had A+ come on that day to give me an estimate. This business is not accredited with the BBB. What a waste of time!!

Rescue brothers are amazing!! We had a flood in our bedroom…read morethat required restoration and rebuild, they did it all!! The services were speedily, professional and superb. They were very transparent with services and pricing. My husband and I are so happy to have went with them. We love our new bedroom and appreciate a frustrating situation for us to be handled with such care and professionalism!! Thank you guys so very much!! In a water crisis they are exactly who you need!! They saved our home from what could have been a mold disaster!

Not to sound cliché, but the rescue brothers really did come to my rescue! After my hot water…read moreheater busted and flooded nearly 75% of my finished basement, I called the Rescue Brothers for my restoration needs and boy did they delivery. They arrived when they said they would (I'm very big on punctuality) , were very thorough with their work, knowledgeable , and professional. Joe was very understanding and took his time when explaining the process and answered every question I had (despite me asking numerous questions over and over). He was very honest and I do not feel as though he talked me into doing extra things that were not needed / made me spend extra money for no reason (unlike a lot of other companies out there). I would 100% recommend them and the services they offer, as they are a top notch first class company and it was an absolute pleasure working with them!! Thank you for everything!!

Kevin and his team have been absolutely phenomenal. They responded quickly to a leaking roof,…read morecontained the leak, mitigated the damage and tore out what couldn't be saved and still managed to dry and save several parts of the house. His team kept a close watch on our house ensuring restoration and responding to follow on issues. They stayed with us providing guidance through the insurance process and making sure we got our house back to where it was, and even better. The value of the service is incomparable, the cost was very reasonable and well explained. I couldn't be happier with this company. Seth and Elise, Cincinnati

From the owner: Thompson Restoration provides 24/7 emergency restoration across Cincinnati, Northern Kentucky, and…read morethe surrounding Tri-State area. Our IICRC-certified team specializes in water damage restoration, fire and smoke cleanup, mold remediation, storm recovery, and sewage backup cleanup and sanitizing. Whether you’re dealing with a burst pipe, flooded basement, or fire-damaged property, we respond fast to stop the damage, dry and clean the space, and restore your home or business. You’ll get clear communication from first call to final walkthrough—and results you can trust. Thompson Restoration is ready anytime, day or night.

Needed a upstairs bathroom drain branch line cleared (connected sink/tub/toilet); got it cleared…read morefairly quickly. Assessed the situation before quoting a price, and if they couldn't clear it, I wouldn't be charged anything. So much more efficient and fair than a plumber. INSANE pricing from a plumber to do any work, this was professional, courteous and they even cleaned up the mess after clearing the obstruction in the drain line. Work is guaranteed for six months, they have coupons, they do a military discount (not both, but still it's a benefit you can choose whichever works best for you). I trust and believe I got the best deal and the job done right. Highly recommend Roto Rooter if you have any kind of drain problem.

Called around this morning and finally found who came out in an hour. Very pleasant serviceman. He…read morechecked it out, determined where clog was, & put his trusty snake to work. He kept me updated what he was doing and why. Cleaned up the area and thanked me for the service opportunity. I would call them again if their services were needed. But the best thing of all: MY WIFE IS HAPPY! Mark T

A person named Rob from this company responded to a Thumbtack request that I posted looking for a…read moreplumber, with a referral to a plumber. I didn't respond because I wasn't looking for a referral, I was looking to talk to a plumber. When I passed on the job, he had the nerve to write me back telling me that it cost him money to submit that "bid" and that I wasted his time and money. I responded explaining that he didn't submit a quote, but a referral, and that he isn't going to win every bid he submits, but berating potential customers is certainly not the way to get future business. At which point he responded back saying I was a joke... This is certainly not the type of professional that I would want working on my house.

We had a slow water leak inside a laundry room wall. The plumbers were very quick to come out,…read morediagnose, and fix the issue. Then they recommended their restoration division who also came out the same day to give a quote. Within a couple of days they came out and did the mold mitigation and seemed to do a great job. That's where the good service ends. Every step of the restoration portion took weeks with almost no communication. A month later the drywall was fixed a little sloppy but acceptable. Then we were supposedly waiting on flooring. Another month goes by and they realize they never even ordered it and now its discontinued. They come back out and we pick a new flooring. Another month later the flooring is installed. Now all that's left is some caulk, paint, and a little trim work. After repeated calls/emails/texts, Jason will not call back. Left a message with the company President Brady Jolly who also never bothered to call back. Almost 5 months later I am now finishing this job myself. TL;DR: AVOID. They absolutely do not care about you or care to finish a job as promised. The worst customer service I've ever encountered.

Jolly has left a family with part of their home unusable for WEEKS after ripping out walls and the…read moreceiling and then never coming back to fix it, claiming they are short staffed. completely unacceptable and unprofessiona. DO NOT USE JOLLY!