Went there for an eye injury but had a concern whether I should go there or go to the main ER at…read morethe hospital. I asked the security guard if I could speak to a nurse to get further advice and not only did a nurse come out to talk with me, but Dr. Franz came out as well and they assured me they could take care of my particular issue there. Very thorough examination and very friendly staff. Dr. Franz is not only a very good doctor but was very personable and approachable. I got the card I needed and was in and out in 45 minutes. Granted, my issue was relatively minor so that can vary, of course. The staff were super friendly and very helpful. They went the extra mile for my care. I will trust this free-standing ER Facility for my needs and the needs of my family. Well done Lewis-Gale!

​I visited the freestanding ER recently due to a kidney stone. The nurses and staff were incredibly…read moreefficient; they not only addressed the immediate issue but also provided clear instructions on where to go for follow-up care. Everyone was very kind, and my nurse, Michael, was exceptional. He closely monitored my pain levels throughout the entire process and identified exactly what I needed to manage the intense discomfort. I truly want to thank Michael and the rest of the team for doing such a fantastic job.