I was really relived to get an appointment on the same day. I had such bad neck pain. The…read moretechnician was a little too hard on me and I'm not sure she understood when I was trying to let her know to let up. My neck didn't hurt as bad later. I'll go back but I heard Mike is the best.

The review are right on point. This place is clean, nice decor, thoughtful, and respectful. I…read moreforgot my hair tie and they have hair ties for customers to borrow. Jackie was my masseuse and he was really great. I have really tight shoulders, which makes it hard to reach things, and Jackie massage was so good that now my shoulders are loose. After my massage was done my body felt like jello haha. The pressure was great, I was so relax, and movement in my shoulders again. I will definitely be coming back again.

Booked for a scalp, neck massage due to my migraines. I asked specifically when I booked if they do…read morescalp and neck massages due to my migraines. They said yes, so I booked. Firstly, the massage therapist wore gloves, which was odd, and didn't feel too nice. Secondly, she didn't focus on my head and neck as asked. She mainly did my upper back, and worked out knots in between my shoulder blades, which was painful. I know it's tense, it always will be from my job... when I want a Swedish, please stop trying to do a deep tissue. It hurts and it leave feeling angry because I wanted to relax, not feel pain. She also hardly did my scalp and neck at all, and that was the ONE place she didn't apply pressure. I'll continue my search for somewhere else.

I scheduled a couples massage and salt cave session for my husband and I. My 60 minute massage with…read moreCaley was amazing!!! It was the perfect amount of pressure and she adjusted based on my requests. The salt cave experiment after was equally amazing! All of my allergy symptoms seemed to melt away. I highly recommend Crystal's Healing Hands and have already booked more appointments!

Overpriced and overworked therapists. You're better off finding local therapists that actually…read moreaddress your medical and mental needs. As someone who knows the field very well i would never recommend a massage envy after trying it.

I paid $125 for a 60-minute full body massage and unfortunately did not receive the service I…read morebooked. I arrived 10 minutes late, but I called ahead before my appointment to let them know I was on the way. Once I arrived, I was still required to complete intake forms and was asked multiple times what areas I wanted worked on. I clearly stated I still a full body massage, but excluding only my head and glutes. Between filling out forms, getting undressed, and technical issues with the table, additional time was taken before the massage even began. However, none of this was communicated to me as time that would reduce my session. When the massage started, only my neck, shoulders, and back were worked on. The session ended shortly after, and I did not receive anywhere near a full body massage. I was confused and disappointed. When I brought this up, I was told it should have been a full body but then the receptionist switched up and stated it was because I was late. While I understand that arriving late can affect timing, I was never informed that my service would be shortened, nor was I given the option to adjust expectations or reschedule. It is misleading to ask a client what areas they want worked on--multiple times--if there is not enough time to perform the requested service. Additionally, I was told conflicting information about how late I was, and it was made clear that the next appointment was prioritized over completing the service I paid for. I have visited before and never experienced this issue, even when time was needed for forms and changing. This experience felt like poor communication and disappointing customer service. I paid for a 60-minute full body massage and did not receive what I paid for. I will not be returning and would not recommend this experience to others.

It was a so so massage but the ending made me very happy...and a little sleepy. I'll be back.read more

I am not from the Roanoke area. I am in town doing some physical work that requires much lifting…read moreand bending. Given that I have significant back issues with stenosis, spondylolithiasis, disc degeneration, a sizable bone spur, and arthritis in the L1 and sacrum area, massage is a therapeutic modality that I require on a regular basis. My particular situation is somewhat dire in that most people would probably have capitulated and had surgical intervention. However, I don't see that in my future. Chiropractic ART, pharmacology, yoga, physical therapy, acupuncture, etc. are all arrows in my quiver that I use routinely. In addition I receive spinal injections every three months that cost $9000 per shot. Fortunately I have insurance. I was reluctant to try to get a massage here it as I don't have familiarity with local businesses nor have I heard any recommendations for who is good. Fortunately, I did make an appointment and had what can only be described as the best massage of my life!!! My masseuse was a delightful woman named Lulu. She is remarkable. She seems to have a keen understanding of physiology and an intuitive sense for those problem areas that plague me. Prior to my injury, I saw massage as an indulgence. Now it is a requirement. I have had countless massages since my injury in 2015, but none has ever approached the skill and insight that Lulu demonstrated. And compared to the cost of the spinal injections this seems almost a bargain. There is no way I can thank her enough. The relief I feel is nothing short of remarkable. Makes me wish I live in Roanoke!

Melanie's ashiatsu massage is wonderful. If you are the sort of person that likes a really deep…read moremuscle massage, this might be just for you.

It has been a week and I still can't thinking about how perfect this massage was. I used to BE a…read moremassage therapist, and I would only trade services with the absolute best I could find, and going to massage school I was able to find a few. I have not had a massage of this caliber in YEARS, and now all I can do is lament that I don't live closer (got this massage on a visit to Roanoke). I got the Swedish/Deep Tissue combo because I wanted something familiar and the barefoot thing sounded odd... I wasn't sure how it would work. Now I am 100% confident that I will see Melanie every time I go to Roanoke (partner's parents live there). Next time I am going to try the barefoot work. I truly never thought I would find another massage therapist of this caliber before, and all I want to do is go back, but I am already back in the Washington D.C. area. Thanks Melanie! I can't wait to book another session, whenever that might be!!

THANK YOU again, Kate, for helping me today. It feels so good to feel so good, and you have never…read morefailed me!!

I've been having weekly massages with Kate for 6 weeks or so now, and I cannot recommend her…read moreenough. Massage is critical for my health, as I've got a disabling chronic illness that keeps me quite sedentary (and with a hyper-sensitive nervous system and low pain tolerance). I've had monthly massage as part of physical therapy, for years- but since March 2020 I hadn't had a single one. So I was in pretty bad shape when I first went to Kate. And by the end of my 60-minute session, my chronic pain was so far reduced by her skill, I almost wept with relief. She's not the cheapest massage therapist I've ever had- but she's by far the best, and worth every penny. Even days when I'm not in pain, I can feel the difference after her massage. And she varies her technique and focus based on how I'm feeling as well as her own expertise. Every massage with her has made a noticeable difference in my body, for the better. She's also very personable and calm, doesn't try to chat at me during the massage, and has created a calming, welcoming environment with her studio (from the electric fireplace to the music, to the warming massage table, the cleanliness of the space, the plants and crystals, etc.) Her cupping machine is interesting, and her massage lotion is great for my dry, sensitive skin. She's a very positive, kind person (as well as being observant) and clearly is continuing to develop her considerable skill. I'm so grateful she's practicing in Roanoke, and will continue to get regular massage from her for as long as she's here.

Aaron is a fantastic therpist, and a master of biomechanics, sports medicine, and Thai massage…read more Highly recommended.

Christina's Thai massage method seems so intuitive, specific to my needs, gentle and positive. Her…read moreenergy is calm and kind. I had the 90-minute massage. It was pleasant and freeing to remain clothed in my comfiest yoga pants & T-shirt, so that she could gently stretch and pull my limbs. She used her body to stretch, knead, compress, and lengthen mine. She used unique compression methods to ease my chronically tight quads and lower back. I was able to trust the process and focus my attention on relaxing. I felt like I received the benefits of yoga, done for me! What a treat! Highly recommend! I cannot wait to go again.