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    A Step Above Cleaners and Property Management

    3.0 (2 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 months ago

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    Response time

    5 hours

    Response rate

    25%

    Services - A Step Above Cleaners and Property Management

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    7 More Services

    Regular home cleaning

    Pool cleaning

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Property management

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    First let me say Wards has done both HVAC and plumbing work for me. Their technicians are…read moreprofessional, knowledgeable, very good at what they do. Dec 23,2024 they installed/replaced toliet with standard elongated model comfort height including a thorough check of water shutoff and water supply line, as well as a new wax seal and hardware. Cost was $775.15 Yesterday they installed toliet in my master bathroom with exact same description of work as for my guest bathroom Dec 23,2024. Cost was $1,601.76. They also found i needed new flange at additional $514.02 cost. Total cost was $2,115.78 I will continue to use Wards for future work, I am just highly disappointed in their flat rate process which by comparison with other companies is overpriced and unreasonable.

    After coming back from Christmas break, we noticed a damp, dank smell in the water heater closet…read more As best I could discern, there had been something (I thought it was the water heater) leaking for about 2 weeks. I called Ward Plumbing and was given an appointment a few days later. Given that I believed the water heater was the culprit, I told the scheduler what size and capacity water heater I had. The service teach came out and checked the water heater and said it was actually fine but there was a pipe that had metal fittings that was leaking. Either way the water heater was going to need to be removed to repair the pipe and given the age of our unit, I opted to have it replaced with a unit they brought out with them. They cut out the soaked drywall that needed to be replaced and made an appointment for replacing it two weeks later. I did have a cancelled appointment due to the service tech having vehicle trouble when he was coming back to replace the drywall, but I was notified and the appointment was rescheduled for 3 days later. I have found this company to be professional and competent and given the rural area I live in, I value someone competent showing up and doing quality work at my residence. While they might not be the cheapest option for plumbers, I have confidence in the work and their warranty behind said work.

    Signature Luxury Pools

    Signature Luxury Pools

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    I did not go with Signature Pools but the design and quality look amazing. The reason for the three…read morestars was solely based on the confusing emails and communication. I emailed and stated that my price point to build was $200,000. In the email I wanted to clarify that it would be sufficient for their time. The response was yes a minimum they accept was $150,000. I made a Discovery Appointment that was 3 weeks out and was excited to see what Signature Pools offered. About a week from the appointment I adjusted my budget to $150,000 as that was the minimum they worked with as stated. I wanted to budget my monthly expenses and plan for future projects. I emailed Signature back letting them know and the response I received was polite but disheartening. The response stated that they could not do a project for $150,000 as previously stated. This wasted two weeks of my time as I was focused on working with Signature. They were polite and did say I could keep my discovery appointment but the minimum amount was not sufficient for my project. No discussion about adjusting design, wants, needs, etc. Simply a polite discouragement. This is done for possibly two reasons in my opinion; 1) Signature Pools is an in demand builder and will prioritize and chase larger projects with larger revenue returns. They will not outright turn away customers with small budgets (not that $150,000-200,000 is small to me). 2) Signature Pools wants to get the customer in the door and then upsale. I visited their website and read the background of the company. Loved how they were from humble beginnings and are now a premier pool and backyard living space builder. They are simply not the same company they were originally based on my limited interaction. If you have the money ($200,000 +) this may be the company for you. I have no doubt they will do an amazing job. Plan on spending that much though and not their stated minimum of $150,000. Shane Beener

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    A Step Above Cleaners and Property Management - homecleaning - Updated July 2026

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