I had my pool refurbished by All Pro. It looked ok but wasn't leveled properly. They came back…read moremultiple times and spent many hours but each time it was worse than before. When I asked for another appointment to finish the job, I was told by the owner that they couldn't because the slate was bad! Really?! They had given up on me without finishing the job! I contacted another company in Waynesville who sent in their team and had the table balanced to perfection in less than 2 hours. It seems that the slate wasn't bad after all. After my experience, I couldn't in good conscience recommend them to anybody. Stay away!

Asked a direct question as to energy use of tub, and was told it was an energy saving tub, so I…read morebought it. I was replacing my old 250 gallon tub with another 250 gallon one. My electric bill went up $40 a month, nothing energy savings about it. It ran almost constantly. Also upon installing the tub the electrical was not done properly and a connector pipe was put on with wrong screws and it leaked. I returned the tub and lost almost $2000 in the process. Happy to be done with the lies and poor workmanship. BTW, it was the owner who was not honest with me. Avoid.

When George arrived at my home, he introduced himself and shook my hand. He was quite professional…read morefrom the start. I had this ugly gapping hole in my bathroom wall. As I watched him, I discovered that he is very particular with his work, moreover; he stayed to make sure I approved of the finished product. Like Michelangelo who didn't think he was good with painting the cathedrals, George always wanted to do better. I never saw anything wrong in his work to begin with. I am quite pleased with what he did! He went above and beyond fixing my damaged wall. He made sure that I was happy with the result and to be honest I really was quite happy. I will definitely be calling him again if I have any more problems. I don't think you can go wrong with hiring this man to fix your home repairs. As you can see, or not see no more hole.

From the owner: General repair and maintenance, furniture assembly, TV mounts, door installation, appliance…read moreinstallation, water heater replacement, mason work, carpentry, cabinet installation, ceiling fanss, flooring, baseboards, crown molding, tile, siding, wall repair, etc.

I was shocked to read some poor reviews. Drake has been totally responsive, competent, and…read moreextremely helpful as I learn about my new hot tub and as small repairs have been required. He is always willing to share his knowledge and give real time walk-through instructions over the phone. In my experience, if he is away, he will say what day he returns... so I don't leave a message, but call him on the return date. I did that today and he called me back within three minutes and walked me through the problems I was having as well as advising me to contact the store. I bought it from in order to initiate a warrantied assessment and repair on a possible small leak. He is SO friendly and so helpful! I heartily recommend Carolina Hot Tub Solutions!!!!!!

Well, they definitely don't answer their phone. They're not good at responding. I sent one of them…read moreJared, which I really don't know that he even works or but he did answer the yesterday as of 25 February 202 but I some pictures as requested and I still haven't got a response about my hot tub as of the 27th I can see why they got a poor rating

Precision Pools exceeded our expectations with our pool installation! They are not only trustworthy…read moreand hardworking folks but also creative, helping us design our firepit, patio, and the pool of our dreams. They are diligent people to work with, available anytime a question arose! We highly recommend using Precision Pool Service!

From the owner: Providing efficient, reliable and affordable commercial and residential pool service to Western…read moreNorth Carolina. New Construction-Repair-Service

First let me say Wards has done both HVAC and plumbing work for me. Their technicians are…read moreprofessional, knowledgeable, very good at what they do. Dec 23,2024 they installed/replaced toliet with standard elongated model comfort height including a thorough check of water shutoff and water supply line, as well as a new wax seal and hardware. Cost was $775.15 Yesterday they installed toliet in my master bathroom with exact same description of work as for my guest bathroom Dec 23,2024. Cost was $1,601.76. They also found i needed new flange at additional $514.02 cost. Total cost was $2,115.78 I will continue to use Wards for future work, I am just highly disappointed in their flat rate process which by comparison with other companies is overpriced and unreasonable.

After coming back from Christmas break, we noticed a damp, dank smell in the water heater closet…read more As best I could discern, there had been something (I thought it was the water heater) leaking for about 2 weeks. I called Ward Plumbing and was given an appointment a few days later. Given that I believed the water heater was the culprit, I told the scheduler what size and capacity water heater I had. The service teach came out and checked the water heater and said it was actually fine but there was a pipe that had metal fittings that was leaking. Either way the water heater was going to need to be removed to repair the pipe and given the age of our unit, I opted to have it replaced with a unit they brought out with them. They cut out the soaked drywall that needed to be replaced and made an appointment for replacing it two weeks later. I did have a cancelled appointment due to the service tech having vehicle trouble when he was coming back to replace the drywall, but I was notified and the appointment was rescheduled for 3 days later. I have found this company to be professional and competent and given the rural area I live in, I value someone competent showing up and doing quality work at my residence. While they might not be the cheapest option for plumbers, I have confidence in the work and their warranty behind said work.

Great guys. Very In depth and have attention to detail. Would recommend to anyone. They are a great…read morecompany.

do not hire this crew !!!! they ripped me off for $30,000 bucks, started the job, got my money and…read moredisappeared. they are scam artists. don't believe a word they say. don't waste your money. hurricane helene was bad enough, but these people made it much worse !!!! this is a true story. don't trust stacy !!!!

I did not go with Signature Pools but the design and quality look amazing. The reason for the three…read morestars was solely based on the confusing emails and communication. I emailed and stated that my price point to build was $200,000. In the email I wanted to clarify that it would be sufficient for their time. The response was yes a minimum they accept was $150,000. I made a Discovery Appointment that was 3 weeks out and was excited to see what Signature Pools offered. About a week from the appointment I adjusted my budget to $150,000 as that was the minimum they worked with as stated. I wanted to budget my monthly expenses and plan for future projects. I emailed Signature back letting them know and the response I received was polite but disheartening. The response stated that they could not do a project for $150,000 as previously stated. This wasted two weeks of my time as I was focused on working with Signature. They were polite and did say I could keep my discovery appointment but the minimum amount was not sufficient for my project. No discussion about adjusting design, wants, needs, etc. Simply a polite discouragement. This is done for possibly two reasons in my opinion; 1) Signature Pools is an in demand builder and will prioritize and chase larger projects with larger revenue returns. They will not outright turn away customers with small budgets (not that $150,000-200,000 is small to me). 2) Signature Pools wants to get the customer in the door and then upsale. I visited their website and read the background of the company. Loved how they were from humble beginnings and are now a premier pool and backyard living space builder. They are simply not the same company they were originally based on my limited interaction. If you have the money ($200,000 +) this may be the company for you. I have no doubt they will do an amazing job. Plan on spending that much though and not their stated minimum of $150,000. Shane Beener

Speaking not as a consumer but as an employee, I can say that the integrity and character of the…read morepeople behind Signature is top notch! They treat their employees and customers with the same respect and courtesy as family. The work they do and the effort that goes into that work is something that is falling to the wayside in today's results based society. I really recommend anyone who is looking to have a high end pool installed or serviced to look to Signature first!