Tim was professional and diagnosed the problem right away. He ordered the part and installed it the…read morenext day. Would you again.

No one showed up at my appointed time yesterday between 12-2pm and didn't even get a phone call…read more Then called to see what was going on and immediately put on hold for a long period of time and still no one answered the phone

great prices and very helpful. found what i needed and wasn't rushed. bought a washer and now I'm…read moregoing back to get a stove.

Discount Appliance has become our "go to" center to get replacement appliances. We have purchased…read moretwo stainless steel used refrigerators for our two kitchens and they were both reasonable and have proved very satisfactory. The store manager has always been easy to work with and provided the information we needed in determining our selection without any pressure applied. Pleasure to do business with this company.

Moved to VA from CA. Bought my first home, which was also a brand new home. Day 2 of living in my…read morebrand new home, I bought 4 appliances from Appliance Stop including a washer and dryer set. They offered free delivery and installation. Less than 2 hours after installation, within 5 minutes of starting washer for first time, I informed/notified store in writing that water leaked out of unit and flooded entire laundry room, soaked both closet floors/carpeting/carpet pads on each side of laundry room wall, and into laundry room floor HVAC register soaking multiple places and things in basement, including insulation, water heater, framing, etc. We turned water source into washer off within 5 minutes. Requested store send someone out to repair and fix the damage and leak they caused. Store sent worker next day to only fix unit. He took apart entire unit before he found drain valve was loose. Spent a few thousand on the appliances. They caused thousands in damage and only offered $250 as a partial refund to try to resolve all the damage they caused. Not acceptable. I attempted to give them multiple chances over multiple days to fix it and make it right. I am reasonable. They wanted to do nothing for me.

This place is the Walmart of appliances..it is cheaper than the Goodwill..lol..i bought a stove the…read morefirst tme around..i then bought a washer and dryer...a fridge will be next....they even come with a warrantee...so come check this place out before i buy it all..lol...What What What.

I purchased a new car stereo for my truck and CJ was very helpful organizing the parts I needed to…read moreorder. The best part was the professionals in the car installation! Mike and John were very knowledgeable and friendly with making adjustments to my install. In fact, I had to return to check on a speaker issue and John diagnosed it and promptly addressed the issue while explaining the situation. He made sure I got a deal on the speaker on sale and took the time to insure everything worked well. I highly recommended this specialized car stereo install team. Thanks!

been a customer for over 25 years - never an issue - ALWAYS look forward to going to the store and…read morespend too much $ there, and love it But today, I may be done. I pay for the extended warranties and the Best Buy Club, I choose the item I need help with on the app, I select Fredericksburg and it asks me to verify stock, yes there is stock. I type in app what is wrong / app tells me to "return to counter for exchange" - drive there / wait in line / told no / ask for manager / told they do not work with app / not responsible for app / will not look at what I am being told in app / after over 1.5 hours waiting and driving there tells me to call customer service.... rude, condescending, irrational, stubborn, just plain dumb are the only way I can describe the managers. They then proceeded to get all dramatic and act like I was a threat - I told them they were ridiculous and because I was upset and telling them they were being ridiculous does not even come close to threatening - their behavior caused the issue and I clearly told them they needed to work with the Best Buy app and store manager said "I am not responsible for the app" and handed me post it note (with incorrect customer service number) Here is the good - customer service on the phone could not have been better. Apologized, looked at the app and my account and could see when I was in the store. Took a lot of notes and got a manager on the phone - gave me a case # and said they are telling store to just replace product. Easily the worst customer service and biggest waste of time I have had in a long time. Hats off to the people on the phone for making me feel valued. Will post results tomorrow

Brooks Appliance quickly replaced a switch on our stove that had gone bad. Dan performed great work…read moreand was very professional. I hope that we don't need any appliances repaired in the near future, but if we do I know who we will call.

Techinican arrived on time. Excellent communication. Quick resolution. I would use this company…read moreagain and again!

My experience with All fixed was honestly exceptional. No exaggeration. From the initial call, the…read moretext, the level of follow up's, the professionalism, courtesy, everything was quality. The tech that came to my house was A1--great advice, friendly, genuine. I trusted I was in good hands start to finish and honestly, that is soooooo refreshing in a world where so often things are sketchy and weird and complicated. I deeply appreciate that. Major salute!

Excellent! They fixed my Cosmo gas range when no one else could! I trust All Fixed Appliance…read moreRepair! As a local Realtor, I highly recommend this company to all.

First time......I have lived in FXBG for over 2 years and have passed by here numerous times. My…read moreauto dealership is there, I used to take yoga classes close by etc. I honestly thought it was a restaurant at first- think Ollies Trolley the burger joint. Finally decided to go..... I'm not one who likes to venture into unknown territory. As SOON as I walked in they had my favorite iced oatmeal cookies. I'm hooked! This store gets overstock or no longer in circulation items. They have a bit of most everything. Food, crafts, toys, housewares. I had fun if you like a good treasure hunt for items you didn't know you needed. Don't assume the prices are cheaper and be sure to check the expiration dates on foods. The cereals are really cheap compared to the stores, Nutrigrain no problem they were fresh. If you are into real flannel 100% cotton bedding they have it. It's a fun store and we will be back. I didn't expect to stay as long as I did. It was crowded but not to the point of frustration. Give them a go and enjoy!

My husband was across the street buying a car so I decided to come in and kill some time. Omgggg,…read morethey had everything you could imagine. Lol I bought so much stuff, from car stuff, to toys, to make up, to food, to wall art, to towels. Lol it was awesome. This is a spot you can't come to with a list, you just have to walk around and let the stuff catch your eye lol. I spent alot but it was worth it. Great value