Great facility and management! Will absolutely keep them in mind when I need a storage again.read more

If I could give negative stars I would. When we were packing and moving back in July we had to get…read morea storage unit. We had to get the biggest size they had and we needed to get it climate controlled because we had pictures, kids memory boxes, furniture, clothes, leather couches, etc that needed stored and didn't want it ruined. We only planned on having the storage unit for a month or so because it was costing us $140/month. Well we go to get our stuff out of our unit.... There is 3+ inches of sitting water soaking all of our stuff in the unit. All of our stuff not in totes is ruined from water damage or mold. So my husband tells me we didn't get the extra insurance because we only had the unit for like a month. Im like okay, we will eat the loss of all of our stuff (which sucks), but they will at least have to pay us back for the unit. I paid for the unit to store our stuff, which it failed to do, instead it destroyed everything. So I go there this morning to talk to the manager or owner whoever he is to explain the situation and see what we can do. First of all he was a total d#$& right off the bat. Was pretty much like oh that sucks and didn't seem suprised in anyway that the unit was flooded (I'm sure it's not the first time he is hearing the units were flooded). He's not apologetic at all and proceeds to remind me we didn't get insurance so there's nothing that can be done. I was nice at first until he started being a prick. So I tell him I understand we didn't get the extra insurance. I'm not asking you to replace all of our stuff. I just want refunded for the storage unit that flooded and ruined all of our things. He just laughs and says no. He was rude and condescending so I proceeded to tell him about himself and that I wasn't paying for a unit that destroyed all of our shit. So we went back and forth we had some words, I left, he continues with the words, so I go back in and rip him a new one because he deserved it and more. ripping people off. Don't worry I left before I ended up getting arrested! So unless you want all of your things ruined do not use Elkton Storage...this is the place right behind Northside Pharmacy/Romas in Elkton. he was a jerk and obviously knew the units flooded by his reaction then did nothing to try and mend the situation

I'm glad I chose this business based on reviews, I will gladly drive an extra 5 miles out of the…read moreway for this kind of service. Jonni was very responsive even ON THANKSGIVING DAY! Plus I saved $300.

I was so impressed with the service I received from the Site Manager, Jonni . He went out of his…read moreway on the holiday weekend just to meet me. He gave me a tour of the facility. I was able to register in minutes. New Castle Self Storage is very clean, safe and secure . It's so convenient to just drive up to your unit to unload! I really liked the security and 24/7 access. Goodbye to the big box storage units that offer short term discounts then constantly raise your rates. New Castle Self Storage is where I want to be! "Jeana"

Best prices in the area, easy access,friendly staff , online -pbp ability, and great hoursread more

We had a large storage unit for almost 4 years. The cost and location originally sold us, and the…read moreexcellent customer service we received is what kept us there. I mean, besides not moving all that heavy stuff again, but my monthly contact with Nieashia, who happily answered all my questions and went above & beyond helping me, really helped the decision to stay there. Once I called regarding some mouse droppings I found in the unit (which Google says is quite common and unavailable) and I was really upset, and she told me how they would do everything they could to help and what I could do to improve the situation. She handled it wonderfully. Every time I called, Nieashia was friendly and awesome. So, a huge thanks for Nieashia! And I really appreciated Michelle T's friendly monthly calls to remind me to make a payment to avoid late fees. Michelle once helped us financially in a huge way. The monthly calls and that one discount probably saved us hundreds of dollars over the years- so a huge thank you to her too!

From the owner: Storage Rentals of America in Bear, Delaware offers secure, clean self storage units with climate…read morecontrol and flexible month-to-month leases. Conveniently located near Hwy 40, our facility serves Bear, Glasgow, and Red Lion residents. We're ideal for moving, business storage, downsizing, or military storage--especially for those at the 166th Airlift Wing. University of Delaware students can benefit from affordable options during semester breaks. Enjoy enhanced security features, on-site moving and packing supplies for efficiency, and customer service available 7 days a week. Rent online, by phone, or in person today!

Excellent storage facility Jeanie has been a wonderful…read moremanager to us, we've had a unit with Sentinel now for several years. No issues and no complaints - definitely recommend for safe, clean storage facility and friendly staff and management

Sentinel storage is a great place to store your precious goodies.. The staff there is super…read moreaccommodating and it's a safe place!