Do not trust Francisco Navarro with any work! He is a thief and a liar! He came to inspect my AC…read moreand lied to my warranty that he completed the work. He never did any work. He kept saying he would return to start the job, but he did not. Maximum Home Performance LLC is a scam!

We had three encounters with this company. The first two, when the company came out to conduct an…read moreenergy audit, were generally positive. The workers were courteous and hard-working. After those two energy audit visits, the company identified our basement as an area that needed insulation to better improve our home's energy efficiency. We scheduled a two-day appointment to add insulation to our basement, exterior walls and attic. The insulation visit and the two months of email that followed, were hell. Although their own employees recommended that we add insulation in our basement, and this was the primary reason we decided to add insulation, when the company came out to actually do the work, they said they couldn't put insulation in our basement because of the space between our beams. Since it was their company that did the initial work and made the recommendation, shouldn't they have known that we couldn't do the project that they themselves recommended? Then, instead of telling us upfront that they couldn't do that work, they decided - without telling us - that they would just cram the remaining work into one day and tell us at the end that they couldn't do the basement and wouldn't be back tomorrow. The company co-owner, Adam, came to the house to check on the progress during the day - he spoke to the workers who, presumably, would've updated him on the change in plans. He never told us that the basement wouldn't be done or that the workers would be doing all of the work in a single day instead of the two that we had schedule. As 5:00 came around and I was expecting the workers to be wrapping up, they said, "we're almost done, just another 30-40 minutes to clean up." An hour passed and I asked again, "how much longer, we have plans tonight?" The answer: "15 more min." This continued until 9:00pm when I had to cancel our plans and kick the workers out of our home. They returned 20 minutes later, claiming they had left their ipad. Despite being asked to wait outside (as we had finally sat down to have dinner) they entered our home anyway. While we looked for the ipad, the two workers took advantage to use our bathroom, but didn't help look for the ipad (which was in their truck). As we inspected the work the next day, we found nails, screws, cigarettes and trash strewn around our yard, and in the attic, a DVD rack had been knocked over and DVDs scattered all over the room. I reached out to the company that evening to express my displeasure and didn't hear back. I followed up again and eventually the owner called and said he'd talk to his crew. From there, we heard nothing. No update on what actions had been taken to rectify the situation and no compensation or effort to "make whole" a situation that was off the rails from start to finish. When the company sent the invoice for the work, they billed us for the entire scope of the project, including the work they didn't do. I pointed out the error and for more than a week received no response. It took TWO MONTHS and more than 14 emails to get a correct invoice. The communication and customer service were AWFUL. I will NOT use this company again, and have already pointed 10 friends and family members to other companies for work at their homes. You cannot be this bad at dealing with your customers in 2017 - there's no excuse. I was optimistic about this company after the two energy audit visits, but the last experience was a NIGHTMARE and I would recommend you look elsewhere unless you're looking for a way to increase your blood pressure.

We scheduled them to give us a knee-wall estimate ONLY. I…read morewas very clear about this with the nice girl on the phone. She verified that is what would happen when she re-confirmed the appointment. I never got any estimate for the knee wall, because he noticed we were not going to agree to cutting holes in the ceiling, roof and siding, in order to do the entire house. "I want to get you on the schedule today." He finally agreed to email(2) separated estimates. One for the knee wall the other for "demolishing our cape." Nothing....hard pressure sales tactics. Moving on.....

We bought our home last December and quickly realized we were in need of insulation. When you buy…read morea new home it takes a while to get to know its quirks, what it needs and set a timeline for improvements. We put insulation at the top of the list. Our oil delivery costs for astronomical. The house didn't retain its temperature so one minute it was warm and the next very cold. The furnace was constantly coming on and off. A huge expense for our family. Once we had the insulation installed along with air sealing around our entire home we were hoping the next winter would go better. So now that it's winter we can say that our furnace does not constantly click on. Our home retains the heat. We set our thermostat at around 66 degrees knowing it will get up to 68 and sometimes 70 if we are cooking. Our oil deliveries have been way less gallons per deliver, we are using less fuel to maintain the heat in our home. Installers were professional. Clive and his team were very considerate of our home, keeping it clean with drop cloths and removing all the old insulation carefully to keep the house from collecting drops of it. It is amazing how they build up walls in the attic with a small space to walk. The air sealing in the basement has been nice because the heat in the finished portion doesn't kick on as much because its not being sucked out of the house. The job was done in one day. It was our first Summer in the house and we had the work done right before that, so I cannot tell you what a previous Summer would have been like but I can only imagine how hard the A/C must have had to work to keep the house cool. And, the cost must have been really high. Our A/C is in the attic so they insulated the duct work to each room as well. Keeping the air traveling in the duct work cool as it traveled from the a/c to the room. Meaning again, it doesn't have to work so hard to keep the house cool. Genius! I will post this on CT Basement Systems too because I think there are more reviews there for the insulation.

While the office is in Garden City, NY, wherever your potential new home is - Long Island, the five…read moreboroughs, and Westchester, Rockland or Putnam - you will want Sherlock Home Inspections to perform your home inspection. His friendly demeanor set me and my husband at ease right from the moment we met. He introduced himself, told us that he would be about an hour and upon completion, would go around and explain any concerns. Well, Mr. Marino, who is owner/operator was definitely focused and took more than an houqqr in the inspection part alone but we never felt rushed or as if he was being inconvenienced. He then escorted us from top to bottom explaining any concerns, told us his recommendations to curtail future issues with certain items and/or possible solutions to solve issues with actual concerns. We had our report within 10 minutes of the actual conclusion of the inspection and went over what we needed to keep, what the lawyers needed to see and what the mortgage company needed to see. The care and concern that Sherlock Home Inspections showed made me feel like a family member was doing the inspection and I felt he was genuinely concerned about me and the home I was looking to purchase. Definitely contact Sherlock Home Inspections for your home service needs!

I found Marc here on Yelp and I'm always Leary of fake reviews. I can honestly say after having…read moreused Marc's services that the compliments were true. Marc was great! Being a single woman I know nothing about the mechanics of a house. Marc took alot of time going through each and every nook & cranny. He then took me outside & spoke to me before going thru the house again, this time with me in tow. He explained things that were going to need replacement at some point, took the time to explain to me how things like the boiler & hot water tank work (yes, I'm that clueless!) & noticed defects in areas I never would have thought to look (like between window panes!). Marc was personable, thorough & professional. I will highly recommend his services to any one who asks! Thank you Marc

A company is only as good as their customer service when you have a problem. I had this company…read moreBlow insulation into my home and is a second thought I did the pool house. Just had a pipe burst in the attic and all the ceiling is down and I noticed there was no blown insulation. Called the company they said they only have records of doing my pool house I said seriously that was an afterthought after I had your guys to my house. The gentleman Kevin was so rude to me that I actually had to F bomb him and hang up I hung up after he had previously hung up on me and then called me back

Sky properties is a really terrific company. they put new roofs on two houses and remodeled the…read morewhole upstairs with new sheetrock on one of them and also put in new windows. this house looked so bad upstairs that I had qualms about buying it thinking that it would be impossible., when they came and told me the cost and how they could repair it I became gung-ho with this house. they did a marvelous job and finished it in a timely manner. they really beautifully transformed a very rundown home. the owner Ron, is great and a very friendly guy. this company amazed me at their efficiency. their price is the most reasonable. they never surprised me with any additional costs they really honored thire contract all the way. I wouldnt use any other home improvement company. and will definitely use them in the future I highly reccommend sky properties. Veronica C

Again you can probably figure it out from all the generic photos but that's our mistake I don't…read moreknow if maybe this is a newer business or they're just not very used to communication with customers but I can't say that based on our experience we would recommend

From the owner: At EnergyMasters LLC, we are committed to providing thorough and professional insulation assessment…read moreto ensure the efficiency of your property. With a focus on energy conservation and sustainability, our hardworking family business is dedicated to helping you make informed decisions about how to properly insulate your home.