Thoughtful advice, thorough work, and actionable reports to better our home. Really enjoyed working…read morewith them!!

From the owner: We will perform an energy audits with energy-saving work (between $700-$1200 worth of work and…read morematerials to the home for the one-time fee of $124). We provide the sealing of drafts to the home around doors and windows, we seal under your insulation so your current insulation is more effective, we seal duct work (if you have it) to get the heat and cooling to where it needs to go and does not get lost in your unheated space, we also provide 25 LEDs to replace any incandescent light bulbs you may still have, we wrap up to 6ft of hot water pipes if they are not already wrapped and we put in energy efficient shower heads. At the end we give you rebates from your utility company for extra energy efficient work you may be interested to do (such as insulation upgrades or window upgrades [If Qualified] -- you are never required to do anything).We want people to be using energy in the most efficient way as possible, and if they can benefit by saving money as well, we consider that a win-win.

This was Dr Energy Saver/BlackDog Builders out of Salem, NH. I recently had all my windows and a…read moreslider replaced through them. The job took about a week and was left a complete disaster. Nails were left everywhere both inside and outside the house. This posed the biggest problem because I asked them to use the magnet sweeper to pick up all the nails, especially outside by the deck and the pool. Instead I paid someone to help remove the nails. Second major issue arose during my first winter with the new windows. Cold air was literally blowing through the trim and causing the curtains to move with the air. I called to report this issue and they removed the trim from 1 window and we could see outside from inside the house. None of the windows had any insulation around it. Fast forward 6 months and having saved 0 on heat, they removed all the trim again and i had to babysit them to ensure they actually put the insulation in. Calling DES in CT did nothing as each of these are independently owned and operated. I never received a call back from them. I had numerous calls into DES of Salem, NH with no calls back. Not only was the project manager non-responsive, but also the receptionist. I felt like a joke to them with the lack of caring and response. I had to google search the owner and reach him through his cell phone and other email address (Black Dog Builders, Salem, NH). He came out to review the installation and only saw a fraction of the problems. He showed barely any interest in the problems and i felt as though i was wasting his precious time. I think whats worse is that I never received an apology from either the local dealer or corporate for the poor job, not covering any furniture (notice the paint mark on my brand new couch). These photos below are just a small example of how terrible the job was. as an FYI, their price was similar to other companies. Ive regretted going through them and hope no one ever has to experience the saddest form of workmanship known to man. I pray this review helps others in choosing a company to replace their windows.

This company was great from start to finish. The sales people followed up throughout the process…read more When one of the service people made an error the company quickly rescheduled to get the correct work done. So far so good. My attic is seriously warmer and I am hopeful we have finally remedied the leaks which caused my ice dams.

Do not trust Francisco Navarro with any work! He is a thief and a liar! He came to inspect my AC…read moreand lied to my warranty that he completed the work. He never did any work. He kept saying he would return to start the job, but he did not. Maximum Home Performance LLC is a scam!

We had three encounters with this company. The first two, when the company came out to conduct an…read moreenergy audit, were generally positive. The workers were courteous and hard-working. After those two energy audit visits, the company identified our basement as an area that needed insulation to better improve our home's energy efficiency. We scheduled a two-day appointment to add insulation to our basement, exterior walls and attic. The insulation visit and the two months of email that followed, were hell. Although their own employees recommended that we add insulation in our basement, and this was the primary reason we decided to add insulation, when the company came out to actually do the work, they said they couldn't put insulation in our basement because of the space between our beams. Since it was their company that did the initial work and made the recommendation, shouldn't they have known that we couldn't do the project that they themselves recommended? Then, instead of telling us upfront that they couldn't do that work, they decided - without telling us - that they would just cram the remaining work into one day and tell us at the end that they couldn't do the basement and wouldn't be back tomorrow. The company co-owner, Adam, came to the house to check on the progress during the day - he spoke to the workers who, presumably, would've updated him on the change in plans. He never told us that the basement wouldn't be done or that the workers would be doing all of the work in a single day instead of the two that we had schedule. As 5:00 came around and I was expecting the workers to be wrapping up, they said, "we're almost done, just another 30-40 minutes to clean up." An hour passed and I asked again, "how much longer, we have plans tonight?" The answer: "15 more min." This continued until 9:00pm when I had to cancel our plans and kick the workers out of our home. They returned 20 minutes later, claiming they had left their ipad. Despite being asked to wait outside (as we had finally sat down to have dinner) they entered our home anyway. While we looked for the ipad, the two workers took advantage to use our bathroom, but didn't help look for the ipad (which was in their truck). As we inspected the work the next day, we found nails, screws, cigarettes and trash strewn around our yard, and in the attic, a DVD rack had been knocked over and DVDs scattered all over the room. I reached out to the company that evening to express my displeasure and didn't hear back. I followed up again and eventually the owner called and said he'd talk to his crew. From there, we heard nothing. No update on what actions had been taken to rectify the situation and no compensation or effort to "make whole" a situation that was off the rails from start to finish. When the company sent the invoice for the work, they billed us for the entire scope of the project, including the work they didn't do. I pointed out the error and for more than a week received no response. It took TWO MONTHS and more than 14 emails to get a correct invoice. The communication and customer service were AWFUL. I will NOT use this company again, and have already pointed 10 friends and family members to other companies for work at their homes. You cannot be this bad at dealing with your customers in 2017 - there's no excuse. I was optimistic about this company after the two energy audit visits, but the last experience was a NIGHTMARE and I would recommend you look elsewhere unless you're looking for a way to increase your blood pressure.

Cisco and his team were fantastic. Arrived on time. Kept us informed throughout the process. We…read morehighly recommend them

I had an appointment scheduled for today, May 9th and no one showed up. Since my appointment was on…read morea Saturday, the main phone line was closed and no one picked up. In the two emails and two texts I received from them with appointment details there was no after hours line or way to contact them at all. I'm very disappointed in their service, and it is disrespectful that I book my entire afternoon to be home only to be blown off. Beware before using Connecticut Basement Systems.

Even though the person that came to do the inspection with very nice and professional I was…read morecompletely put off by the Greek Audit Energy Advisor who presented the pricing and tried to seal the deal, he was unbelievably hard selling, I felt like I was in a used car dealership. Everything was about, "you've got to sign by tomorrow or you'll lose this great price". It wasn't a great price. According to him It was supposed to cost $6800 but if I had less than a certain income then it miraculously dropped to $3500 to do various insulations around the house, about half a day's work. The way the proposal was written it sounded very involved, but it was essentially insulating the attic and caulking around the house. That's a ton of money for that work. He then called me constantly, pushing for me to sign. When I finally told him I don't react well to these kind of deadlines he said "have a nice day" and hung up. This company is preying on people who don't know pricing and fall for their sales pitch.

We recently contacted Green Audit to assess our insulation. Our business contact, Jamie was both…read moreknowledgeable and polite. A crew came over last week to do some insulation and sealing. This crew was very hard working and professional. Most of our work was in the attic and these guys did a great job. We should see a reduction in our monthly bill over the next months and years. I would recommend Green Audit to anyone, any time if you need fixing for your insulation. We are happy customers!

A company is only as good as their customer service when you have a problem. I had this company…read moreBlow insulation into my home and is a second thought I did the pool house. Just had a pipe burst in the attic and all the ceiling is down and I noticed there was no blown insulation. Called the company they said they only have records of doing my pool house I said seriously that was an afterthought after I had your guys to my house. The gentleman Kevin was so rude to me that I actually had to F bomb him and hang up I hung up after he had previously hung up on me and then called me back

Sky properties is a really terrific company. they put new roofs on two houses and remodeled the…read morewhole upstairs with new sheetrock on one of them and also put in new windows. this house looked so bad upstairs that I had qualms about buying it thinking that it would be impossible., when they came and told me the cost and how they could repair it I became gung-ho with this house. they did a marvelous job and finished it in a timely manner. they really beautifully transformed a very rundown home. the owner Ron, is great and a very friendly guy. this company amazed me at their efficiency. their price is the most reasonable. they never surprised me with any additional costs they really honored thire contract all the way. I wouldnt use any other home improvement company. and will definitely use them in the future I highly reccommend sky properties. Veronica C

I hired Valiant to put in an "underground" propane tank and generator. They sent several people to…read moretalk to me and each one contradicted the previous person. There was finally a decision and I was sent an estimate to sign. Part of the contract is that any damage done to the property is not their fault and I signed because I think this is pretty standard. All the the workers they sent were great, EXCEPT. it appears the quote I signed and paid for was not at all complete, so to dig the trench was another $2600.00. Then the surge protector was not added so that was another $650.00 These upcharges just kept coming. The Tank was NOT buried as I has asked, but is above the ground and a real eyesore. They willed the tank without asking my permission. The damage to the property is terrible and I have no way to repair it. The last people who came said they would check back, but I have never heard from them. I saved 20 years for this work and to have the mess, and all those up-charges has been terrible. The photos show some of the damage. Valiant said they would leave oil which they did not, they said they would come back and set up an App which they did NOT, they said they would contact me about an extended warranty which they did NOT. There were supposed to contact me about service and they did NOT. It was beena miserable experience. Now I have a generator which may or may not work I am out almost $30,000.. 20 years of saving.

Been a propane customer since 2016. Julie and Barbara in the office are phenomenal examples of…read moregreat customer service. Service mngr was sensational too when I had an equipment failure (my end). Im brand loyal and appreciate how easy it will be when we need to start collaborating on the next cold-season contracts. They recently sent two wahoos out with spray paint to touch up my tanks. Guys were funny as heck to watch on the cameras, job was done to my satisfaction. Made for a good chuckle.... They must of forgot we all have cameras... but we all saw you haha

Travis and Shawn came to assemble a large armoire for us. It was a complex job, that took a ling…read moretime, but they did a great job. They also went the extra mile and anchored the pieces to the wall. That was beyond the scope of the job, and it showed us that when they do a job, they want to make sure it's done right. We would definitely have them back for other projects.

Travis was super prompt in getting back to me about a door repair. He came out quickly to check…read morethings out and took the time to explain what needed to be done to fix the door frame. He was able to get the job done the same day and worked really efficiently. I also appreciated that he showed me his credentials -- it gave me peace of mind. Very real, friendly, and professional. I'll definitely be reaching out to him for future projects