We used Apex ( Jeremy) to fix our washing machine. He did…read morea great job and it is up and running. It took about 5 days from the time he came figured out what was wrong ordered parts and came back to fix. It's a good Maytag machine so worth the $350 to fix. We have had it for about 10 years. He is very knowledgeable and quick ...It didn't take him longer than a half hour to replace both parts...Done!!!

What an amazing family business Apex is. My refrigerator 10 years old was not cooling anymore or…read morefreezing anything David took my call and answered the phone, and promptly got me an appointment the next day. Jeremy was fantastic and knew what to do right away. Went to get the parts and came back and completed the job perfectly. Can't say enough about this family service ! Thanks so much for having finally a good business. That knows what they're doing. Definitely we use them again. Thank You Kim

I decided on Appliance Doctor Pro after finding them on Yelp and Google and I truly wish I never…read moreheard or called Appliance Doctor Pro for service. The technician, Ismayil, did not properly diagnose the problem and came to a conclusion after spending 2 minutes behind the refrigerator. He said the problem was low freon. When I inquired how did he come to this conclusion and how do he know if its not something else, he acted as if he could not speak English. He refused to leave the house until he received the $79. for the diagnose fee despite he was not able to fix the problem of low freon because he didn't have any. I called the headquarter office and spoke with Jacob and shared my fears. I paid and he stated he would return later that day. A few hours later, Ismayil returned with freon and added it to the refrigerator. During this time, I noticed as he was adding freon the refrigerator was making loud violent noises which it was not making prior to him working on the refrigerator. I asked him why the system is making this noise and Ismayil response was its the system receiving the freon and it will go away as the refrigerator starts to cool. This was around 5:59 pm. It is now 7:20 am and the refrigerator has not cold to normal operating standards, and in fact is warmer. The system is still making loud noise as well, which it was not during until Ismayil started working on the system. I'm now out of $300+ dollars and most likely will have to but a new refrigerator due to the damage caused by this company. I wish I never called these people. Do not contact them as their staff are unprofessional, rude, poorly trained, incompetent, liars.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

I needed to have my refrigerator serviced. I contacted this company at 8am in the morning and had…read moreVictor at my house by mid-day. He knew exactly what the problem was and fixed it really quickly. Efficiency, punctuality, and expertise. I would highly recommend.

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

They fixed my sisters Dryer in Largo, FL. They would not…read moreaccept a credit card and wanted cash or a check. My sister couldn't find her check book.

Tony (Anton) was great, he was very thorough with his diagnostic review and kept me informed…read morethroughout the process. Thanks John

Because this company does Kings Point association servicing, they unfairly receive poor reviews…read morefrom people who hope to get a new air conditioner rather than just service. We aren't on that plan, so we have to pay for their service. However, their service tech (Leo) came to our house today to fix what I thought was a bad outdoor fan motor. He found that it was just a bad capacitor, which was an honest, less-costly repair, and we're back up and running on an extremely hot day... and he came EARLY! Very nice and helpful people! Also, they had the right part for our Trade A/C, because they have been servicing Trane units for many years.

I called them at 8am on a Friday and they had a tech out to my home by 1pm on the same day. That's…read morewhere the good ends. I had already called another company and he didn't work on my particular brand of AC unit because he did not stock parts for the brand AC and did not want to drive to the warehouse in Tampa. Fair enough! The techs with Quality diagnosed the problem and left within 30 min, stating the office would call with a price. They also started that the wharehouse for my brand AC was in Tampa and it would be Monday before they could get the part once a price was agreed upon 4pm, someone from the office called and stated that there was No warehouse in Tampa and had sat on hold for an hour with the manufacturer and no one could help him find the right part. He outright lied and told me there was no wherehouse local when one of his own techs and another company told me that there was. I went to YouTube and watched a video, ordered the part myself from amazon and fixed the problem. If he didn't want my business, he should have just said so from the beginning.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.