I decided on Appliance Doctor Pro after finding them on Yelp and Google and I truly wish I never…read moreheard or called Appliance Doctor Pro for service. The technician, Ismayil, did not properly diagnose the problem and came to a conclusion after spending 2 minutes behind the refrigerator. He said the problem was low freon. When I inquired how did he come to this conclusion and how do he know if its not something else, he acted as if he could not speak English. He refused to leave the house until he received the $79. for the diagnose fee despite he was not able to fix the problem of low freon because he didn't have any. I called the headquarter office and spoke with Jacob and shared my fears. I paid and he stated he would return later that day. A few hours later, Ismayil returned with freon and added it to the refrigerator. During this time, I noticed as he was adding freon the refrigerator was making loud violent noises which it was not making prior to him working on the refrigerator. I asked him why the system is making this noise and Ismayil response was its the system receiving the freon and it will go away as the refrigerator starts to cool. This was around 5:59 pm. It is now 7:20 am and the refrigerator has not cold to normal operating standards, and in fact is warmer. The system is still making loud noise as well, which it was not during until Ismayil started working on the system. I'm now out of $300+ dollars and most likely will have to but a new refrigerator due to the damage caused by this company. I wish I never called these people. Do not contact them as their staff are unprofessional, rude, poorly trained, incompetent, liars.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

IF a I could give a higher rating I would. We are new to area had washing machine stop during a…read morecycle. So I googled for service and was able to put in my problem and number then companies could reach out. Jason who is the owner reached out first. He was able to come the next day which he did and was on time. Within 5 minutes he knew what was needed . He then looked for a part which was all we needed BUT they didn't sell it separately so we had to order new motor. I know he did look for the part because he did it in front of me. So it was ordered he was going to go to Tampa the next morning and come to put it in , which he did. Total he was in our house 30 minutes between the 2 visits. He gave a quick, expert diagnosis of the problem (no "it could be ect). So when you have an appliance issue call A-Tech you will thank me :) *. No charge for the first visit even though he traveled to our place. Pricing was upfront and never changed.

Everything! Great service, Jason and staff are amazing. Respectful and will get the job done. I…read morewill use them in the future.

I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

Christopher came to my home the day after I called his company. He text me live messages regarding…read morewhen he would arrive. He quickly assessed my garage refrigerator and gave me an estimate. Lucky for me he had the parts in his van. Prior to leaving Christopher verified that this 25 year old frig was working. Christopher was efficient, professional, friendly and knowledgeable. I will definitely use Christopher again should an appliance need a service call.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

I needed to have my refrigerator serviced. I contacted this company at 8am in the morning and had…read moreVictor at my house by mid-day. He knew exactly what the problem was and fixed it really quickly. Efficiency, punctuality, and expertise. I would highly recommend.

On time. Great service! Friendly service people. Knowledgeable technicians and would recommend.read more

Didn't even bother to come out to see the job requested and quoted an absurd rate (4x what all…read moreothers quoted) when I asked why they were super rude about it. They had me send a picture of where I wanted an outlet put in instead of looking for themselves. Avoid this business.

We used Apex ( Jeremy) to fix our washing machine. He did…read morea great job and it is up and running. It took about 5 days from the time he came figured out what was wrong ordered parts and came back to fix. It's a good Maytag machine so worth the $350 to fix. We have had it for about 10 years. He is very knowledgeable and quick ...It didn't take him longer than a half hour to replace both parts...Done!!!

What an amazing family business Apex is. My refrigerator 10 years old was not cooling anymore or…read morefreezing anything David took my call and answered the phone, and promptly got me an appointment the next day. Jeremy was fantastic and knew what to do right away. Went to get the parts and came back and completed the job perfectly. Can't say enough about this family service ! Thanks so much for having finally a good business. That knows what they're doing. Definitely we use them again. Thank You Kim

I've used Roman twice for a refrigerator repair. Both times I've called in the morning and he's…read moreshown up almost too fast. Last time I called at 930a and he was here at 1015a. He diagnosed the issue and gave me options, I decided and he repaired it. From call to finish was about 2 hours and price was good. Would highly recommend.

Roman responded very quickly. He replaced the pump in my washing machine the same day. The cost was…read moreexactly what he initially quoted and I could not be more pleased. I would recommend Roman to anyone needing appliance repair. Thank you!