did a terrible job grooming our wire fox terrier. I have never seen someone so unskilled. Take a…read morepass

I made an appointment for my cat to be groomed. I arrived a…read morelittle early, which is no big deal for 99% of establishments. The groomer was next door at the time (I think at the small animal shelter) and noticed I was waiting outside her door. She proceeds to tell me she wasn't expecting me yet (literally 5 minutes before my appointment) but that it's ok. We walk inside. She goes on about how this time isn't usually for cats and asked if I saw the fine print on her site about it. When I booked on her website there was nothing that mentioned specific times for cats only, and even if there was, why would you confirm the appointment if the time that I picked is not ok? Weird. This place is like half apartment half grooming salon. She has two cats of her own just roaming around. There's hair all over the floor, I'm guessing from the night before and/or lack of cleaning properly. Maybe get your own cats out of there so other animals aren't more scared...and how hard is it to sweep a floor? She proceeds to bring me to a basic table covered with random things, to see my cat and talk about what my cat needs done. She becomes frazzled once she found out my cat pooped in the carrier on the drive over, and now she's not able to do the service in the order she normally does. (Lots of dogs and cats hate the car and carriers and poop. That should be expected) If you're a such a professional you should be able to adjust things as needed. (she didn't even check him yet to see if he had feces on him or not. Come to find out he actually didn't so she frazzled herself for no reason.) She tells me she's a holistic groomer (no scruffs and no restraints) and if my cat becomes unmanageable she will stop service as she doesn't scruff cats because it can make them angrier (umm...even the vets do that). Whatever you say, lady. We talked about what we will be done, and I leave my cat there expecting her to do her job. I shrugged that weird stuff at first all off because ehh stuff happens, and maybe she's having an off day, and this woman does have good reviews so, I'll let it slide. Not even 15 minutes later she calls me to come get my cat because he's not handleable. Seriously?? My cat has never even given the vets a problem or any person for that matter. She said she started to brush him and he was growling and hissing (yeah that's what cats do when they aren't happy, not a shock there) so she said she put a cone on him. (I'm sure that pissed him off more, and she'll use a cone but not scruff? Lol) Then she said she tried to continue to brush him out and when she got near the matted hair by his hips he attacked her. (Little red marks on her arm, nothing serious at all) His mats on his hips are so close to his skin you can not brush them out! I've had a vet tell me that in the past. They need to be buzzed. No wonder he got even more angry, he was in pain. She tried to tell me she sees mats like that all the time and they can be brushed out with certain brushes, and she proceeds to shows me a brush. I literally have the same one at home among 5 other kinds, and that brush she showed me is for undercoats, not removing mats, but nice try! After calling her out on her bs, and telling her I do brush him and wipe him almost daily, she gets a snarky attitude and asks me well then why is he in this condition? The cat is dirty because he doesn't clean himself at all, and he likes to roll around in corners of my unfinished basement. I really do try to keep up, but brushes and wipes will only remove hair and top layer dirt and oil, not undercoat dirt and oil, and not mats either. She recommends more brushing and waterless shampoo. Lol! I get my cat back and pay her $53 (deposit fee with tax)-- which I will be disputing with my bank because literally all she did was brush him. He was panting like crazy the entire way home. That doesn't even happen to him when he goes to the vet! Avoid this place especially if you have a cat. Maybe if holistic ways actually worked there would be more holistic things out there. Ugh. What a waste of time and unnecessary aggravation for my cat and myself. I will be bringing him to the vet, which will be way more expensive, but at least they will get the job done.

Such a great place to come to give your dog a bath. The bathing stations are always clean. There's…read morea ramp to walk the dogs right up so much easier than trying to use your tub. Flora loves coming and love seeing Michele.

Very friendly personnel. They do an amazing job with our pets and they love it every time we bring…read morethem three. We tried other groomers in the past but this place is the best by far.

Isis was so loving with our Corgi. And even though she came to take care of Gilligan, she also gave…read moresome loving to Luna the cat. She was full of love for animals, was on time, and we'll be lucky to use her again!

They are so reliable and responsible, and take such good care of my love-starved kitty when I go…read moreaway.

I'm updating my review after two years since getting my Cavapoo puppy, Ellie:…read more Bubbles & Bath is fabulous. They do a wonderful job and the price is reasonable. However, after a few interactions with a certain employee at this groomer's, I have to leave a complaint. I believe this employee was hired around summer time when I first brought my dog in for a haircut. They have a round face and curly black hair. Initially, I figured they were in training so I didn't say anything about the person not being knowledgeable when I asked certain questions. However, I recently went to have my dog groomed for the second time and this person was very rude to me over the phone and in person. I called the groomer's to check in on Ellie during her service which was from 9:30-12:30. I was told I'd receive a call about 12:15 or so. I didn't so I called them myself. This person picked up the phone and I asked if they could give me a rough estimate of when my dog would be finished. She said, "We can't give you an estimate. She just got on the table." I was polite and said, "Ok, no worries. Thank you" Click. She hung up without saying anything else. Prior to coming, I asked her about anal gland expression to which she said, "It's when we express their anal glands". I said, "Yes, I understand that but can you please tell me more" the other woman who was older in purple and had more experience had to step in and explain to me. This woman has always been very friendly. This afternoon, I brought in the tip for the services provided yesterday since I forgot to give it to the groomer yesterday. Upon walking in, I said, "Hi, I'm so sorry but I forgot to tip yesterday. I wanted to make sure you got your money!" The girl with curly hair said, "Ok" and turned her back on me. The older woman in the back mouthed "Thank you!" which I appreciated. I'm not one to leave a bad review for a wonderful business but I was offended by this employee's demeanor. Not friendly whatsoever. Very off putting. I am considering going elsewhere, but B & B really is an amazing spot.

Calvin the CEO & all the other co-workers are really nice & do a great job grooming. Amazing…read moreservice!

My new mini poodle was in need of a wash and while I was in the area, I decided to take him here…read more The staff here was very friendly and everything was extremely clean. Despite that, my dog still didn't come out with the freshness I would've liked him too. In total, I paid about $45 for a wash and nail cutting. Sadly, my dog still had a weird smell after the wash (that seemed to only last 5 minutes) I'm already in search of another grooming place after this visit left me unsatisfied.

Jack was there this past Friday. I waited this long for the review so I wouldn't rant. He looked…read morefine when we got him but he started rubbing his face and we noticed he was scraped by the groomer. A picture is worth a thousand words. Can't upload the photo. Any t

Suzanne & Amy are fantastic. On a half dozen occasions I have been in a jam and needed a dog…read morewalker on a last minute notice. They always, always, always come through. They administer meds and feed my senior pup, if necessary. They never charge a premium for a last minute call in, in desperation. They are always there for my boy Elvis & me. I wouldn't use anyone else. Elvis loves them and that's big. They truly enjoy what they are doing and love companion animals. It's obvious.

If I could give 10 Stars, I would! We have been working with Suzanne and Danielle for a few months…read morenow and have been amazed by what fantastic care they have been able to provide for our pup, Lincoln. I recently changed jobs and became unable to come home during lunch to feed and relieve our pup. My husband and I were nervous about leaving our "little" guy alone for 9+ hours and concerned we wouldn't be able to find someone that could handle our 1 year old, 65lb, high energy lab mix. After some searching and reading a lot of reviews were blessed to come across Paws and Claws. After just one first meeting we knew we found people that would give our pup the attention and care he deserves. They are very flexible, affordable, they provide updates and photos during their visits! If you are looking for the best for your pet family, reach out to these guys!

Everything about this place is great…read more Even though our doggie has terrible separation anxiety, she pulls us all the way there and can't wait for us to leave 6 stars.

The staff is great, I feel very confident in entrusting them with my boy…read more i al get a warm welcome and a friendly smile.

Dee is the best! She took incredible care of three of my dogs over the years, and they all loved…read moreher. She is beyond professional, and knows what type of attention each individual dog needs. Highest possible recommendation!