did a terrible job grooming our wire fox terrier. I have never seen someone so unskilled. Take a…read morepass

I made an appointment for my cat to be groomed. I arrived a…read morelittle early, which is no big deal for 99% of establishments. The groomer was next door at the time (I think at the small animal shelter) and noticed I was waiting outside her door. She proceeds to tell me she wasn't expecting me yet (literally 5 minutes before my appointment) but that it's ok. We walk inside. She goes on about how this time isn't usually for cats and asked if I saw the fine print on her site about it. When I booked on her website there was nothing that mentioned specific times for cats only, and even if there was, why would you confirm the appointment if the time that I picked is not ok? Weird. This place is like half apartment half grooming salon. She has two cats of her own just roaming around. There's hair all over the floor, I'm guessing from the night before and/or lack of cleaning properly. Maybe get your own cats out of there so other animals aren't more scared...and how hard is it to sweep a floor? She proceeds to bring me to a basic table covered with random things, to see my cat and talk about what my cat needs done. She becomes frazzled once she found out my cat pooped in the carrier on the drive over, and now she's not able to do the service in the order she normally does. (Lots of dogs and cats hate the car and carriers and poop. That should be expected) If you're a such a professional you should be able to adjust things as needed. (she didn't even check him yet to see if he had feces on him or not. Come to find out he actually didn't so she frazzled herself for no reason.) She tells me she's a holistic groomer (no scruffs and no restraints) and if my cat becomes unmanageable she will stop service as she doesn't scruff cats because it can make them angrier (umm...even the vets do that). Whatever you say, lady. We talked about what we will be done, and I leave my cat there expecting her to do her job. I shrugged that weird stuff at first all off because ehh stuff happens, and maybe she's having an off day, and this woman does have good reviews so, I'll let it slide. Not even 15 minutes later she calls me to come get my cat because he's not handleable. Seriously?? My cat has never even given the vets a problem or any person for that matter. She said she started to brush him and he was growling and hissing (yeah that's what cats do when they aren't happy, not a shock there) so she said she put a cone on him. (I'm sure that pissed him off more, and she'll use a cone but not scruff? Lol) Then she said she tried to continue to brush him out and when she got near the matted hair by his hips he attacked her. (Little red marks on her arm, nothing serious at all) His mats on his hips are so close to his skin you can not brush them out! I've had a vet tell me that in the past. They need to be buzzed. No wonder he got even more angry, he was in pain. She tried to tell me she sees mats like that all the time and they can be brushed out with certain brushes, and she proceeds to shows me a brush. I literally have the same one at home among 5 other kinds, and that brush she showed me is for undercoats, not removing mats, but nice try! After calling her out on her bs, and telling her I do brush him and wipe him almost daily, she gets a snarky attitude and asks me well then why is he in this condition? The cat is dirty because he doesn't clean himself at all, and he likes to roll around in corners of my unfinished basement. I really do try to keep up, but brushes and wipes will only remove hair and top layer dirt and oil, not undercoat dirt and oil, and not mats either. She recommends more brushing and waterless shampoo. Lol! I get my cat back and pay her $53 (deposit fee with tax)-- which I will be disputing with my bank because literally all she did was brush him. He was panting like crazy the entire way home. That doesn't even happen to him when he goes to the vet! Avoid this place especially if you have a cat. Maybe if holistic ways actually worked there would be more holistic things out there. Ugh. What a waste of time and unnecessary aggravation for my cat and myself. I will be bringing him to the vet, which will be way more expensive, but at least they will get the job done.

I've got a very high maintenance Pomsky with super thick long hair. Jessica is fantastic with…read moreGilbert. She makes him look fabulous. He's featured on their website. Check them out, you won't be disappointed.

We have been going here every 2-3 months to get my baby groomed. We always ask his his nails cut,…read morepaw pads trimmed and just a shape up as his fur is not that long to begin with. Everything usually comes out to $35. He recently hit 1 year old and we came in for his birthday shape up to find out that his total cost is $75 which is ridiculous. Didn't get a bath or anything fancy. Just nails and pads trimmed along with his shape up. I don't understand how prices increased that dramatically when he's a miniature dachshund who is the same size as when he had his last appointment until now. I am utterly turned off by this. The lady did a decent job but she took over 2.5 hours to finish him up. Poor thing was holding his pee in the entire time. I believe we will be moving on from Animal house.

We tried Pampered Poodle for the first time because we were traveling to NJ for a month. We have…read morebeen taking our goldendoodle to get groomed 2x a month and I've never seen anything like this. The most horrendous experience. We called the facility and they tried to fix it the next day but please look at the pictures and you'll notice how our puppy was left. It wasn't cheap either, $125 plus tax and 20% gratuity to get this kind of service?! I felt compelled to communicate this experience for anyone trying this place for the first time.

Great service:) I loved the outcome and shout out to my dog groomer Ashley!! She was so kind to me…read moreand did such an amazing job. My dog ended up super cute and clean. Thank you guys! I will definitely be coming back. Highly recommend.

The ambiance of this cute spot is welcoming!!!!! My pup was soooooo happy!!!!…read moreI enjoyed the service I receive for my puppy!!!! He looked great It was slightly pricey but sooooo worth it!!! My only concern was the fact that when after washing a dog, and the hair on the dog has medium or long hair there is gonna be some tangles here n there. I didn't get charged but I was definitely notified immediately when they were doing his hair and had a problem with a knot or two!!! They made me feel safe and made my pup enjoy his visit!!!!! He was so happy and he looked great!!!! They are a definite place to go for safe and great grooming!!!!!!

We had our first wash today with Now You're clean. Our Nova Scotia Duck Tolling Retriever doesn't…read morelike being washed normally however the staff are very well trained with dogs. Great waiting area for the owners and a clean and inviting space.

1 yr. later,price increase she did not do what i asked for…read morei brought in 1 breed and left with another im sick she razored my unmatted longhaired dog , who is no longer longhaired she was very condesending when i said something

I really recommend Evelyn and her assistant!! I have a 2 lb yorkshire terrier girl who has some…read moreseparation anxiety, and is rather fragile due to her tiny stature. I'm one of those "my dog is my child & my world, not *just* a pet" kind of people, and so I am very particular with where/with whom I leave my dog for any kind of care. Thus, I am so grateful & relieved to know and trust Evelyn to be so gentle and careful with her, as well as so tasteful in styling her-- for 3 years now, my pup always looks darling, smells wonderful, and is (most importantly) happy and healthy leaving the salon. No small feat when working with a dog the size of the hair trimmer! I always appreciate Doggie Dearest being so accommodating with appointment times when I remember to schedule appointments somewhat last-minute (oops.. I'm sorry Evelyn!), and how prompt, professional, and organized she is in every interaction, remembering my haircut preferences for my pup, etc. Highly recommend!

Dee is the best! She took incredible care of three of my dogs over the years, and they all loved…read moreher. She is beyond professional, and knows what type of attention each individual dog needs. Highest possible recommendation!

Another successful day care and grooming! Buddy was a rescue and other vets/grooming insisted on…read moreputty him to sleep for a haircut. Today he is groomed with small amounts of anxiety medication and doesn't have to be muzzled! Mila is an Australian shepherd who gets deshedding and let me tell you, it's a game changer for house cleaning !!!

We love Happy Paws! The staff truly care about the dogs and do a great job with boarding, day care…read moreand grooming. Arthur loves it and is always happy to return.

Great grooming service for sensitive pets. I've been taking my dog there for years. Very friendly…read morecustomer service

If I could leave no stars I would , Horrible place do not bring your dog here. I dropped my Yorkie…read moreoff here today to get a haircut she said $55. I left and 15 minutes later she calls me " come pick up your dog I cant cut his hair he's mean" First off not all dogs are okay with machines coming at them to cut there hair. I use to work for a groomers and we had a muzzle for when the dog didn't cooperate. So I drive all the way back to her and ask her if I hold him while she cuts his hair will she do it? She said no. Then before I left she charges me $15 dollars for cutting the hair off his head. Mind you its all uneven. HORRIBLE , do not go here. Very unprofessional lady.