Disappointed in the service provided by Domain. They replaced glass in 4 of my windows and the…read morefirst impressions were good. However, a month later I noticed 1 window leaked water when it rained. It was clear that the window was not sealed correctly and water was leaking around the glass. I called, texted and emailed Domain (4+ times) about the problem and they would not respond. I even talked to someone who asked me to send a picture. I sent the picture and again no response. They would not fix their problem. Last weekend I fixed the issue myself. Very disappointed that they would not stand by their work when they did not do a good job on the initial repair.

Domain did a great job. Responded within minutes of my request and came out and fixed our door with…read morebroken glass the next morning. Quick, clean and efficient.

Needed a shower enclosure. I contacted them and the staff seemed knowledgable, and recommended a…read morenice enclosure. Their quote was more expensive than the other two by about a few hundred dollars, but I went with them based on a few online recommendations. It took several weeks for the parts to be delivered. After the parts arrived, the crew arrived and did a professional looking but incomplete install because someone apparently forgot to order some parts (some clamps/hinges) that were needed to complete the install. The crew told me the parts would take a while to arrive. In the meantime, the office staff emailed me and mailed an invoice for the full amount. I pointed out that they hadn't completed the job, and they demanded 90% of the payment instead. I pointed out that our agreement was not for 90% of a shower, it was for a COMPLETE install. They repeated their demand for 90% payment. Fairly unprofessional behavior from the administrative staff: failing to order the correct parts, scheduling an incomplete install, then demanding payment before completion of the job.

My first time using Drexler and it definitely won't be my last. I needed a simple mirror installed…read moreover a double vanity in my master bathroom and of all the companies I tried to reach out to, Drexler was the most helpful and responsive. Due to my hectic schedule, I had to reschedule my first appointment for measuring several times but they were very patient and worked with me. The guy that came to do my measurements was Michael McWilliams and he was fantastic. He always called to let me know when he was on the way and he was very quick and efficient. When it was time for my second appointment to install the actual mirror, Michael and one of his colleagues showed up and flawlessly installed the mirror in less than 30min! I'm so happy I found Drexler and I highly recommend them!

We cracked a stained glass panel on our front door (whoops!). There aren't a lot of places that…read morewill repair stained glass. Interested out to Nicolas and he was super responsive and very customer focused. We were traveling and he was amazing working around our availability. The window is now repaired and looks fantastic. Stained glass isn't normally budget friendly and I really appreciated that he was able to repair it and save us the cost of replacement.

do not use this guy. big scam. does not reply -- you have to call a thousand times just to hear…read moreback. do not give nicolas a dime or any of your time. most unprofessional, childish company i have ever had to deal with. go anywhere else but this scammer, nicolas galzarza -- nlg glass. TRASH COMPANY

We had our windows installed by Visionaire Windows this week and couldn't be happier. From the…read moreinitial sales process to installation, everything was completely seamless. The entire team was friendly, professional, and clearly took pride in their work. Installation day went smoothly, they worked incredibly hard, and the cleanup was spotless. Most importantly, the windows themselves are excellent quality and look fantastic. After a few not-so-great contractor experiences in the past, this was a refreshing change. Highly recommend Visionaire Windows if you're considering new windows.

Had a great experience working with Visionaire from start to finish. They made everything from the…read moreinitial estimate to the proposal/financing/installation simple. The installation team worked late the first day to make sure all the windows were fully installed. A smaller team came back the next day to finalize and put the finishing touches on everything. They put everything back where it was: blinds/furniture. And overall it was an amazing experience.

Jeff and his crew delivered an amazing glass-enclosed shower as part of a whole-home renovation…read more Quality of workmanship was exceptional. Customer service brilliant. I'm a stickler for detail and was so happy they delivered such solid and beautiful work. There are MANY choices of glass and mirror companies in the ATL area and Smyrna Custom Glass really stands out as the best. I recommend them whenever I can!

This is one of the few services I have given five stars!…read more But Jeff Mann immediately responded to my cry for help. I was in a situation where I was holding up my sliding glass door because it had fallen off the railing at the top floor of my deck And I just tried and tried and couldn't get it back in. But somehow was able to put it back temporarily on the track. A technicians over the next day. Definitely my hero! Jim the technician Had adjusted the rollers and sprayed the tracks for easier sliding. I will definitely use them again for replacing my window panes in the coming months. I expect they will provide the same excellent service!

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

When I first found 'The Shower Door Guy' online and saw the number of 5-Star reviews, I admit, I…read morewas a bit skeptical. How could they have that many!? Well, now I know. We had an outstanding experience with The Shower Door Guy from start to finish! The entire process was seamless, professional, and stress-free--exactly what you hope for when tackling a home improvement project. Communication was top-notch every step of the way: prompt responses, clear explanations, and no question went unanswered. They patiently walked me through all the details about fabrication options, the installation process, warranty coverage, maintenance tips, and anything else I could think of. The team was incredibly courteous, knowledgeable, and just genuinely nice people who made me feel valued as a customer. A special shout-out to the two technicians, Oscar and Lamont, who handled the final installation. They arrived on time, worked efficiently and carefully, paid close attention to every detail, and left everything spotless. They even took extra time to answer more questions and ensure I was completely happy with the result. Their professionalism and friendly demeanor really stood out. If you're looking for high-quality frameless shower doors (or any custom glass work) in the Atlanta area, I can't recommend The Shower Door Guy enough. Thank you to the whole team! Please Note: We still have some trim work and a few others things to complete so just focus on the shower door in the pic. (bg)

The Shower Door Guy did a great job installing my sliding glass door in my shower. They charged a…read morereasonable price and were meticulous in their work and prompt. Cleaned up after themselves. I'm very happy with the job they did and recommend them highly.

Nova Kingdom Windows completed our windows just over a month ago. The service was great, and we are…read moreenjoying the fresh air in our home. Luis's consultation was the best by far after several estimates. He clearly explained his process without any sales pressure making the procedure easy to understand while leaving room for questions. His quote was fair allowing us to pay half for the deposit and the other portion once the job was complete. Luis kept in touch by text while we awaited the window shipment. On the day of installation, he arrived promptly with his crew. They completed the entire house in under four hours! There's been a noticeable difference in both temperature stability and noise reduction. We're looking forward to seeing how our new windows affect our heating and cooling bills as well. Thank you, Luis!

I recently had a window start to leak on a rental apartment I own. I contacted over a dozen…read morecompanies, and all of them either said I was outside of their work area, that they would only work with me if I wanted to replace 5+ windows, or that they had too much work. Luis at Nova came out and was able to fix the damage to my window without having to replace it. He was communicative, flexible, and very responsive. Both my tenant and I are happy with the final result and I would recommend them if you are having an issue.