Mari was very helpful in fitting me for my dress. She was very friendly and made sure I left happy…read morewith the alterations. While fitting me, she made sure to explain everything to me and make me feel comfortable. Would recommend this place if you need any tailoring done and everything was done for a good price

My whole family came to this establishment to have dresses and suites alter for a wedding…read more Everything came out great and the owner altered everything quickly.

I came here to find a wedding dress. I was able to find one for a decent price. The issue with…read morethis place is the customer service. The lady is the rudest dress person I have ever met. She took my measurements and told me that she had a dress that would fit and it would be back in the shop the next day. We got sleeves added to it and paid an extra $85 for it. I told her I'd be back Friday and we had it written down. I returned twice and both times she didn't have the dress in the shop after telling me it was. I told her I didn't live close and every time I returned it was an excuse. When I finally came I tried on the dress and I let her know that it was right around my hips and she told me that it would be fine. I didn't bother to try and sit because I trusted her. Flash forward a couple days before my wedding I decide to try on my dress and I attempt to sit and I can't sit. I took my dress today back to let her know I need it fixed and she tells me that she won't fix anything that it's been a month. When I had last been there she informed me that I could bring it back anytime if there was an issue. So to be told that she wouldn't do anything when she was in the wrong was bull. She said she wouldn't help and that it was my fault that it didn't fit. What type of customer service is that? My wedding is on Saturday and now I'm scrambling to find someone who can fix this dress. I don't recommend anyone to come to this shop. It's the worst customer service and they don't care at all about their customers. I understand why there is only two stars. This place deserves 0 stars. Update: Took my dress to another tailor and they discovered that the shop didn't order the dress in my size and they loosened the dress from the bottom and they gave me a small size. What kind of dress shop does that? That's ridiculous to ruin someone's wedding dress

Bad Customer Service! I stopped by recently and had questions as i am planning a quincenera and the…read morewomen was not helpful at all. She was very short and annoyed with my questions. Not at all friendly and not at all interested in my business, I guess. Sorry, its my baby's party and i want to get it just right. It was the first shop i stopped at and thought maybe my questions were annoying but everywhere else i went they were happy to answer and were super friendly. Thankfully I found another shop to give my business too (in another city) and that is a shame because i am an East Los Angeles Resident and would rather support local businesses.

I had a wonderful experience at Joli Bride. Zina was absolutely amazing to work…read morewith--knowledgeable, patient, and genuinely invested in helping me find the perfect dress. She listened carefully to what I was looking for, offered thoughtful suggestions, and made the entire experience enjoyable and stress-free. The boutique has a beautiful selection of gowns, and I never felt pressured. Zina's attention to detail and personalized service made me feel valued and confident in my choice. I highly recommend Joli Bride to anyone looking for a special dress and exceptional customer service. Thank you, Zina, for making the experience so memorable!

Really disappointing experience. I was very clear from the start that I only needed one alteration…read moredone before moving and would handle the rest elsewhere. The seamstress Garine was kind and helpful, but another employee Zina was so incredibly rude. She came off very kind in the beginning but she is a very hostile woman who made the entire experience a very sad one for me and it's still on my mind. When I went to pick up my dress, she called me and immediately accused me of being "disrespectful" for not doing all my alterations with them--something that was never stated to me as a clear policy. In person, she continued to speak to me harshly and said I wasted their time and what I did was not acceptable. She said it so many times and so aggressively I started to cry, and only then she felt bad for being so ridiculously harsh. I even offered to apologize to her seamstress who she claims I was wasting her time, to which she then told told me "it's not a big deal" To make it worse, I was quoted $50 but charged $75 with no clear explanation. I did not want to further argue so I paid what was asked. I went in to pick up my wedding dress, an experience every girl wants to remember for the rest of their lives and left feeling upset and honestly in tears. No customer should be treated this way. Would not recommend doing business with someone like her.

After seeing how beautifully Jerry crafted my friend's wedding suit, I knew immediately that I…read morewanted him to design and make both my suit and shirt for my own wedding. From the very beginning, Jerry took the time to guide me through the entire process of building my first custom suit. We carefully reviewed every detail, from the collar to the cuffs, and I quickly realized just how meticulous the art of suit-making truly is or perhaps that level of precision is simply Jerry's signature. At the first fitting, Jerry proudly presented the finished suit and shirt, walking me through every thoughtful detail. He explained the stitching, pointed out how the trousers were subtly tailored at the hem to drape perfectly over the shoes, highlighted the custom embroidery, and even showed the sweat guards sewn into the suit--along with countless other details I would have never noticed on my own. His enthusiasm and pride in his craft were unmistakable, and it was clear that he genuinely cares about creating something exceptional for his clients. I walked away with an incredible suit and tie, and an even greater appreciation for the craftsmanship and passion that Jerry brings to his work.

This place is nice but maybe a little overrated…read more Jerry's not a bad guy and probably not a bad salesman. I thought I was coming in for a consultation, and I liked the fabrics and patterns we came up with, but he was disappointed that I was not ready to throw down $4,000 for the custom suit that day. (He convinced me that anything cheaper in his shop wasn't worth my time.) I can see why he likes to close the deal the day of. The more I thought about it, the less comfortable I felt throwing down than much for this suit... I had a few other reasons, too. Anyway, I sent a message to the store the next day, politely explaining why that I appreciated Jerry's time, but the shop wasn't for me. Jerry ended up calling me, and I wish I hadn't answered. He started trying to get me to get his cheaper stuff that had already talked me out of. He was pushy, dismissive of my reasons and all around unpleasant. I think they have some off the-rack suits available, too, and I believe they offer tailoring, but I am no longer interested. He'll probably respond to this and be dismissive again, but those are my two cents. He has a nice assistant. I won't pretend it's bad quality. Still three stars.

I called and spoke to Olga, she asked many questions and we scheduled an appointment. The…read moreexperience was A+ and Olga really knows her craft. She made the experience exceptional. Thanks Olga you are the best. If you are in need for a tuxedo either to rent or buy, the inventory was very impressive! Such great service.

I needed to rent a tux for an award show, so I scheduled what I thought was just a fitting. Instead…read morewhat I got was a personal styling experience. Olga has an incredible eye for fashion and truly cares about her work. The attention to detail was evident with every aspect of my outfit, and the price was very reasonable. If I am lucky enough to attend another upscale event, I will absolutely be back for another styling from Olga.

I don't wear suits often for work, so buying one felt a bit intimidating. I ended up purchasing a…read moresuit online and while the jacket fit perfectly, the pants were a size 30 and way too tight. I was fully planning to return it, but decided to give Zilas a try first because of their great reviews. I'm so glad I did. Moosa was incredibly welcoming and kind. He had me try on the pants, made a few quick adjustments and markings--and within about 15 minutes, the fit was completely transformed. It honestly felt like magic. I left the pants with him for hemming, and just two days later, everything was perfect. I always wondered how this place had such consistently high reviews, and now I completely understand why. The service, skill, and experience were all outstanding. Thank you, Moosa--you've earned a loyal customer for life. I'll definitely be back.

My hubby loves coming here for dress shirts. The owner is really nice and helpful. Never pushy. I…read morerecently had a blazer tailored here with the seamstress and it came out great. I will be coming here for all my alterations.

Absolutely Amazing place if you Need a suit. Great Selection…read moreand even better people and Customer service. Went there to get my tie and they even knotted it for me. I'll definitely be back when I need a suit end of summer!

I have an upcoming wedding and came in with zero expectations because it's my first time buying a…read moresuit. I ended up paying around $345 for a suit that will be tailored to my size. Includes the socks, tie, and the whole suit. Customer service was fantastic, they are very helpful on finding the right size and let you try on different sizes to make sure it fits you. The lead time for a tailor is about 3 weeks, that's the only down-side... so it is best if you plan ahead of time before your actual wedding date. Located in downtown Santa Ana so there is street parking, but there is a small lot behind the building with only 5-6 spots.

My boy Joe, will get you right. I came in for just a dress jacket and came out with a nice Tux. As…read morethat same day on Saturday I had Prom very nice guy, and reasonable prices out of the whole expierence it's a 10/10 Joe makes you feel like your at home.

I got a suit for a friend's wedding and we all had to get the same black suit. After he took my…read moredimensions, he finished tailoring over a month later. The pants were still long and the jacket was too loose, but rather than adjust it he said he would charge me. Since it was an hour away, it wasn't worth the money nor time, so beware of any work done here.