Good cleaning job at a reasonable price. Price of services is comparable and a little more affordable than other cleaning services that I looked at. They are easy to schedule with and contact. We were able to easily schedule a move in cleaning on short notice (only a couple days) and at our desired time. Each of the employees I interacted with were friendly. We scheduled a move in cleaning before moving into the house. Two employees arrived at our house to clean. They came early (15-20 min early) so I was not at the house yet. I believe they waited in the car until I arrived. Cost of move in package: $260 (50% paid before cleaning). Here is the list of items (that they emailed) that the move in/out package includes with my review of each service: *  Dusting: All General Surfaces - good *  Vacuuming: All Floors, Carpet, And Area Rugs - good, some areas and corners were missed within reason and understandable * Sweeping: All Hardwood Floors - unsure, I believe they mainly vacuumed and mopped the hardwood * Mopping: All Hardwood, Tile, & Vinyl Flooring - very good * Standard Polished Bathrooms: Bathtubs, Toilets, Sinks, and Mirrors - excellent, they spent a lot of time scrubbing the sinks, bathtub, and toilets *  Polished Bedrooms: Dusting, Vacuuming and Sanitizing Surfaces - good * Polished Living Room: Dusting, Vacuuming and Sanitizing Surfaces - good * Polished Dining Room: Dusting, Vacuuming and Sanitizing Surfaces - good * Polished Kitchen: Surfaces Whipped Down and Floor Polishing - good, I thought they mentioned vacuuming out the cabinets, however, the kitchen cabinets were not vacuumed/cleaned since we found broken glass, crumbs, and cobwebs * Kitchen Appliances (Inside and Out) - excellent job cleaning the oven and refrigerator, a stain was left on our floor after the oven cleaning. They did offer to come back to try and remove it. We did not feel comfortable with this as it likely will remove the finish from our flooring. I would recommend that they lay something on the floor underneath the oven door as they clean it in order to protect the floor * Window Treatments (Inside Only) - good * Carpet Freshening Services (Linen Fresh Scent) - not applicable * Blind Treatment - excellent, they hand wiped our shutters * Baseboards and Crown Molding - excellent, they wiped down the base boards * Ceiling Fans and Light Fixtures - unsure, difficult to tell and our ceiling fans are too high to check * Air Vents (Dusted and Sanitized) - good * COVID SANITIZING : Door Knobs, light switch and anti-bacterial spray Prior to their arrival, we added to the service a deep clean of the tile in our shower, an extra $25. They needed an additional cleaner from their office to effectively complete this additional service. They do not typically carry this with them so one employee needed to return to the office to get it while the other employee continued to cleaned. They certainly deep cleaned the shower and cleaned the tile. The specific part we wanted cleaned was unable to be removed. They certainly tried and we did to. They spent about 4.5 - 5 hrs at the house. We do not plan on needing cleaning services moving forward. Due to the amount of cleaning needed before we moved in, we are glad we scheduled the move in cleaning with A Touch of Luxury. read more

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Very disappointed in the service I received. Paid a substantial amount for a move in cleaning only to discover bathrooms have not been touched. I had to put in a dispute with my bank because the owner blocked me. Then I sent all my pictures to them. They are rude and inconsiderate. I can't believe they accused me of "harassing them in the time of a pandemic"... In response to your reply: The bank did not resolve in your favor, I just refused to pay the additional $500 to fight you because you wouldn't admit that you had wronged a customer. My bank even went as far to say how ridiculous your business is for attempting to fight me. However because I didn't want to pay the extra $500 to go to litigations I had to pay you. Sadly the wrong the one won in the situation. I'm so glad you like to take advantage of your customers and then go further to say that you won. Beware of this business. My pictures tell the truth of how her services really are! read more

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I cannot thank Kristina and her team enough! I called A Touch of Luxury to work on a 3br, 2.5 bath rental property prior to new tenant moving in. Not only did they replied rather quickly, they also worked with me on the schedule that I wanted (mind you) on a short notice! Special shout-out to Chelsea who was friendly and courteous over the phone and who have helped me satisfy my tenant's expectations. A Touch of Luxury is easy to work with, dependable, professional, with excellent customer service! Highly recommendedwill definitely use them again! read more

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Customer service has become somewhat of a lost art. This is where A Touch Of Luxury gets it right. They were the first ones to contact me for a move-out cleaning quote and provided excellent service throughout the entire process. I already moved out of town and they handled everything to ensure the house was perfectly cleaned. With top notch customer service and excellent cleaning standards, I would highly recommend this company to anyone. Not only do they do the job well and treat the customer right, the price is highly competitive. If your thinking about having your house cleaned, you have to call and book an appointment today. read more

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After a long research between companies I decided to go with the touch of luxury and they did a great job.. The manager even called to make sure I was satisfied with the service after they were done .. read more

I used a touch of luxury when I was moving out of my apartment. The did a fantastic job - the apartment was spotless when the were done. They were also friendly and easy to communicate with. I would recommend them without reservation! read more

Excellent Service! House cleaning got perfect. Very professional. I will continue doing business with A Touch of Luxury. I do recommend this service 100%. read more

Kristina is great! She really helped me and made sure I was taken care of personally. I think that shows someone that really cares about her business and wants her customers to be happy. Discussed various options with me and made sure I was good before leaving. read more

I hired a Touch of Luxury for a move out cleaning of my one bedroom, one bathroom apartment, and they did a great job! They were thorough and professional. The before and after were extremely different - there was a lot of pet hair in and on the carpet, and they managed to get everything out and make the place look sparkling clean. I would definitely recommend their services and will consider them for my future cleaning needs. read more

We hired A Touch of Luxury for our regular house cleaning, and they have been great for our family. The price is reasonable compared to other companies we checked. They do an excellent job. As others have noted, their communication is fantastic and their customer service is top notch. We will gladly continue to support this business. read more

I am VERY pleased with the cleaning done in our home for our Move out! They were prompt, responsive & did a fantastic job! We lived in a loft home & I told them they didn't need to get up on the high ledge but they did anyway. Everything looks GREAT!! Thanks A Touch of Luxury! read more

The best, have used them for a year now on a rental property and they do amazing work. Great communication to top it off.

After several interviews with different house cleaning teams I had a call with A Touch of Luxury and just knew they were the one for me. From the beginning, every interaction with this company has been efficient, professional, and beyond accommodating. The team is consistent in providing the absolute best cleaning and on top of that they even find something new to clean every month. They clean places I didn't even realize needed to be clean! I love that I can pay with my credit card and text them when I need anything - they make my life so easy. Already looking forward to my next scheduled cleaning. read more

The service was fantastic and very professional. The two helpers arrived on time and started right away. They were very thorough and cleaned everything, even my cabinet surfaces. They were really polite and worked the entire two hours of service. Everything was fantastic and probably the best cleaning I have had in a long time. I will definitely be calling again soon to book another appointment. Thanks, Kim read more

I was able to schedule a deep cleaning of my home on short notice. The owner responded quickly and helped me find the right package for me. She was extremely kind and accommodating. The price of the cleaning was affordable, and they did an excellent job with the carpets and bathrooms. I would definitely hire them again! read more

I acquired services in April of 2020 due to my arm being injured. The services that I paid for and that are clearly stated within my text messages, I did not receive. Therefore, I was promised another cleaning & at that point, they would then stream my carpets as they promised. I have attempted to contact them via text message and calls. I have received no response to them at all. I had to actually clean my home with the girls because they were not actually cleaning very well. I am contacting the BBB and also have pictures that I took of the cleaning before I asked them to properly clean and also SS's of the correspondence. DO NOT HIRE THIS COMPANY! read more