My amazing boyfriend surprised me with a couples massage here for Valentine's Day. He's never gotten a massage and I've never tried a couples massage before visiting A Touch of Nirvana Wellness Spa, so we were both excited. We got there and Nancy greeted us and offered us some tea while we filled out some forms. Then we started our Swedish massage with the foot reflexology add on. It was the best massage I've ever gotten, my boyfriend and I were so relaxed for days (DAYS!) afterwards. They are experts who really know what they're doing. They spotted all the knots and worked them all out. The spa is small and cozy, and whole place smells great. You feel relaxed just walking into the lobby. read more

I wish I read more reviews a year ago before I purchased a $250 gift certificate for my mom for Mother's Day. My mom has been trying to get an appointment for weeks now and I have called Nancy repeatedly and we've both gotten no answer or call back. I will be reporting her to the Better Business Bureau. No refund, no call back, NOTHING. She pocketed the money and has never ever responded. What a disgraceful human being; really taking advantage of people and scamming money right of our pockets. read more

I would not recommend this business and not because I went there and had a terrible experience. I bought a Groupon for a single 60 Minute massage. I've been trying to call this company for 2 weeks, different days, different times and haven't gotten a response from anybody. There's an answering machine message that requests you call I believe the owner's personal phone number which I find a bit odd if your listing business hours and you have a business phone why would someone need to to call or text your personal number?! It's almost impossible to make an appointment here. There are plenty of other massage spas on the island. Save your money do not bother with this place read more

This boutique spa is a little hidden gem. If you're looking for outstanding quality massages and facials forget about the big, fancy other spas on Staten Island and go here. Nirvana Spa is a small, intimate space which has a range of different services. The owner Nancy gives AMAZING deep tissue massages that hits every knot in your body. Her facials are great too and much attention to detail. I've been to several spas and facial boutiques on the Island and Nancy is the very best! read more

STAY AWAY!!!! Never in my life I have to chase someone for an appointment. I love to get massages often. I've also got a Groupon deal for two, 60 mins massage. Tried to call different days, finally got Nancy week#2. Yeah appointment booked,but for 3 weeks later. on the 4th week she cancelled b/c she was sick. Ok i gave her the benefit of doubt.. 5th week, day before the appointment she cancelled for the next day. Next day, cpl of hrs she pushed it for another hr. I decided to come a lil early, instead of 60 mins, Nancy only provided me 50 mins. Promised to throw in a mini facial for patiently waiting, didn't provide. So disappointing, can really do a great massage. But not professional, too many excuses. Till this day can't get in touch with her to make my final appointment and never come back.2ND TIME POSTING,PREVIOUSLY GOT DELETED. read more

I booked an appointment online a month in advance trying to use a gift certificate I was given and after waiting outside for a half hour calling and texting the owner I finally received a text from her and all she could say was sorry and told me how she had no record of this booking. So I sent her a screenshot of the booking and even asked her to please contact me so we could fix this situation and she ignored me. I had been here once before and had issues with her having my appointment booked wrong also through the online booking feature but i figured things and mistakes happen and she seemed like a great business owner but after this second experience here I wouldn't recommend anyone going here because of the poor customer service and if you do decide to use this place be warned do not use the online booking feature it magically loses all it's reservations!!! read more

I took my cousin and her maid of honor here for a pre-wedding massage. Nancy did an amazing job making us feel special and relaxed. The spa is beautiful, smells amazing, and has great music playing. We had our choice of tea and water before and after the massages. The bride loved her hour massage with Nancy, and I enjoyed my 30 minute massage. The prices were reasonable and the experience was wonderful. I will definitely come back here when I'm on Staten Island. read more

I recently discovered this little beautiful spa so conveniently located in my neighborhood. I enjoyed a deep tissue massage which relieved most of my shoulder and head pain. Nancy is very knowledgeable, grounded and tuned into her client. She really listened to what my concerns and needs were. She was also open to my questions. I would definitely be recommending this spa to my friends. Marina read more

Horrible professionalism. I bought a couple's massage for my boyfriend's birthday nearly a YEAR ago and have yet to be able to book an appointment. At this point we have moved and I'm out almost $300. You would think the owner would have the decency to give me a refund when it was her own fault that we were never able to book a massage. No, she didn't even have he professionalism to say sorry or offer me anything. She just pocketed the money and stopped answering me. The owner canceled on us multiple times, citing personal reasons and that she couldn't get a second masseuse. Why offer couple's massages if you can't do it?? I had to cancel once because my father in law had very bad complications from surgery and we had to drive up to Connecticut because it didn't look good. Thankfully he ended up being okay, but it seems the owner used that as an excuse to not text me back for weeks at a time and cancel when she finally did make an appointment. Don't try to go to the business address either, because no one is ever there. At this point, I'm ready to take her to court. Do not waste your time or money. There's plenty of other places to get a massage. This place is a scam read more

It's real simple be professional. Sending your client a text two hours before a scheduled appointment asking them to change their scheduled time because you have to wait for your linen delivery is totally unprofessional. I don't know what is happening to our profession but I'm sick of this bs. Be professional. Never going back. read more

I have been trying to set an appointment since March. Each time an appointment is made YOU cancel for some stupid reason or another. I am retired so I can come in almost anytime you suggest. I have $225.00 in gift certificates to use. I have been more than patient. Although your are great at your craft, your attitude is less than professional. I have suggested to you that you refund my money, (which I'm sure you have already spent) or that you send me to someone else with your compliments but you have not responded. I'm sorry to say I will no longer recommend your services. Word of mouth can go a long way. read more

Unfortunately..like the others, I have to express my dissatisfaction in professionalism ....several times me and my daughters had appointments that were cancelled last min...or that she had no record of..and Nancy is indeed very hard to get in touch with...I had always put all this aside..because despite all this..she does give an amazing massage...I will not go back at this point...after periodically going there for some time.in the end..I had purchased 2 gift certificates for my mom for massages. Which she couldn't use do to health and personal issues..so instead of loosing the $ my mom gave them to me to use...Nancy had told my mom she would honor them after expiration date..when I tried to get in touch with her..she never responded!... read more

I tried to get into an appointment 3x. The first time I got lost going there and was going to be about 10 min. late. The lady told me to just cancel the appointment and re-book it because they were over booked. I did that and then they canceled the 2nd appointment I had mad, saying they had a flood and couldn't do my massage and facial. Then the third time I tried to go, no one was even at the place, it was closed! I don't understand how they can keep a business running with behavior like this. I recommend NOT going to this place. Pick Massage Envy or a different place, or you may get the BS run around too! read more

I never write reviews (this is my first Yelp review) but I have to in this instance. This is my second time at this place. Like other reviewers it had always been difficult to get in touch with Nancy the owner who also does the services but I figured it was the first time so I let it go. My husband had bought me a 2 hour prenatal massage. After showing her the printed out certificate from her online booking feature she realized it was a 2 hour massage and could only give me one hour. She said "well you never told me it was a package". I said everything was paid for and booked online. In the end, she only gave me an hour massage and asked me to come back another day and even suggested coming back after the baby was delivered. Obviously I disputed these charges with my credit card company and will not be booking a massage with her again unless she starts to take her business more seriously. read more

Where do I begin?? The place is small yet very cozy. The smell is the first thing that captures your senses when you walk in the door. It smells lovely. The music played was very soothing and relaxing. Nancy, the owner, is great! She is very friendly and willing to accommodate her customers. I purchased the "Girls Night Out" package for myself and 3 friends, 2 of whom were bday girls! She set up a festive tray of grapes, crackers & hummus and mini muffins - let's not forget the mimosas! It was great... Definitely a girl's night out package. Beth was the masseuse and Nancy gave the facials and foot treatment. They were both wonderful. The massage was for 60 minutes as advertised, which I was very happy about. You can tell Beth is experienced and knows what she is doing. I absolutely loved the massage! Nancy is also very good with facials. I think the facial was definitely my favorite. I explained to Nancy that I do sweat alot (I know - gross!) and my forehead pays for it. I have small bumps which I hate! Well I'm happy to say that my forehead has gotten much much better! I can totally see the difference and for that I am sooo happy! It leaves your skin and body feeling so relaxed, smooth and soft. I rated 4 out of 5 stars because it was my first time so I don't have anything to compare to, but A Touch of Nirvana Wellness Spa definitely is a spa worth visiting. I have no complaints. I will definitely be returning. read more

Well where do i begin? let's start with the fact that my old review was deleted!! So i am writing it over! We went for a bridal party spa day and by looking at the website we decided to go get the bridal package which we were promised smoothies, veggies with dip, and unlimited tea. We got warm water with lemon and cucumbers and all the food a bride is trying to stay away from like given bagels, cream cheese, bananas, minute made juice in the box, break tarts and pound cake. We got no smoothies or tea. The pictures on her site were taken from greenspa in brooklyn. When she was ready for the massage she said what 2 ladies want to fo first? meanwhile we were suppose to all be seen together so that was not what we paid for. When we went into the room she said ok you girls can undress and get under the covers so she had no towels for us to cover up. in the bathroom were her black panties hanging in the shower, with a dirty towel to dry your hands along with a garbage can in thr shower. She had a cat in the shop walking around freely which is very unsanitary. The music that is usually playing at a spa was only playing in the front waiting area not where u get the actual mssage. This spa needs a book keeper because as we paid she was unable to add math to figure out our balance for the service. She was very nice but that does not make up for the false advertisement and things that were seen. Seems to me like she lives there. What spa has panties hanging from the shower knobs and a garbage can in the shower?? YOU CANT LIVE WHERE YOU WORK! . I will make sure no one comes here and the fact that my original review was deleted, i will be posing this to every review site available for this spa. read more